Staff went above and beyond to fulfill our food needs and helping us.

Stayed in May 2024

Parking

Location and easy access

Stayed in May 2024

Nothing

I really liked everything the employees were very friendly and helpful it was our first time ever coming there and it was beautiful.We walked around the neighborhood and saw a bunch of good stuff

Stayed in May 2024

The staff is extremely friendly and accommodating and for the area it's rooms are the nicest and most reasonably priced for a property that steps from Niagra falls. They have on-site restaurant and bar areas hat are top notch and offer great value. Rooms are modern, comfortable and like new.

Stayed in May 2024

There is no free parking unless you enroll in their choice program. Easy to enroll but not expected.

The breakfast and staff were wonderful. Though I expected the usual included "free" breakfast, the meal was perfect. The waiter attended to us Ina timely manner and even gave a few extra percs according to our preferences. It was a great experience

Stayed in May 2024

nothing

Didn't eat there

Stayed in May 2024

There wasn’t anything really except the area where people spoke the trash area could be cleaned up a little better. But other than that the property was clean our whole stay

The room was clean, comfortable and spacious.

Stayed in May 2024

Is new

Stayed in May 2024

New hotel and very pleasant !!

Stayed in May 2024

I LOVED EVERYTHING!!!

Upon entry into this beautiful hotel the ambiance was so beautiful. SUPER clean. Staff is amazing! The in house restaurant great! When I got into our room, I tell you, BABYYYYYY, perfection. Not one thing out of place, dust where?! That's how clean it was. The bed super comfortable. The television that can adjust, amazing (bonus: my husband was able to use his fire stick)! The bathroom is spacious and the mirror is bluetooth, so you could connect your gadgets to it and listen to music as you shower. The guest laundry room, clean and free for guest (don't abuse it now people). The gym is spacious and clean. Love all their equipment. Now, this hotel tells a story, literally! Every floor of the hotel by the elevator tells a history fact about Niagara Falls (must read). If you're on the the floor that spoke about the person that tight roped across the falls, then when you enter your room the backsplash behind the bed will have a picture of that... did I mention, even the hallways are extremely clean with mini light fixtures that light up the hall. But the history facts is what completely won me over and made this my favorite hotel (I choose this over Seneca, my opinion). I hope the upkeep stays the same and humans don't destroy it. Housekeeping staff does amazing for the rooms to be so neat and tidy. And thank you so much for the hotel staff hospitality. Even the servers for the restaurant. I loved my chicken salad and skillet baked cookie. My husband wasn't too fond of his fish meal (but he's picky). But the restaurant manager I assume was so pleasant and fixed everything right up. I usually go from hotel to hotel and blog, and must say THIS HOTEL IS THE ONE!!! Makes me wanna try the one down south. I will DEFINITELY come back and make this my hotel home. Thank you to all the staff for making us feel right at home! Please keep up the amazing work!

Stayed in April 2024

Location was very close to Niagara Falls State Park.

Stayed in April 2024

No negative comments. The stay was great.

The hotel was great. The staff was wonderful and the location was convenient. It was within walking distance of Niagara Falls.

Stayed in April 2024

Nothing.

Great location. Friendly knowledgeable staff. Very clean!

Stayed in April 2024

I loved everything about , I had a small situation come up my first night here but everything was handled professionally and amazingly.

I liked everything about it.

Stayed in April 2024

I recently stayed at this hotel and had a fantastic experience. The hotel is very good and new, with immaculately clean facilities. The staff were incredibly attentive and polite, always ready to assist with any needs. I thoroughly enjoyed my stay and highly recommend this hotel to anyone looking for a comfortable and welcoming place to stay.

Stayed in April 2024

It’s all new and clean.

Stayed in April 2024

No microwave in the room

Very well kept and great staff!

Stayed in April 2024

Very friendly staff the room was huge and very up to date. Super clean .

Stayed in April 2024

Large,clean, spacious rooms, beautifully decorated. Staff were very welcoming and accommodating. We had supper in the inhouse restaurant. Food was delicious service was excellent thanks Gabriel 😀 . Walking distance to the casino and Niagara Falls

Stayed in April 2024

I was overcharged for the 1 night stay initially (was charged for 2 nights) and am still waiting for the $50. US deposit to be returned to my Visa.

Stayed in April 2024

No dislikes at all!

From the moment you walk into the hotel everything was clean and comfortable.

Stayed in April 2024

Nothing I didn't like

Brand new, beautiful interior finishes. Beautiful room, great bathroom, comfortable bed. Very helpful staff and front desk personnel. Great location!! Walk anywhere. Great value for money

Stayed in April 2024

There is only a la carte breakfast. It’s a bit pricy. I would have preferred a breakfast with a fair price too :))

Great staff! Very nice and clean hotel. Excellent quality for a fair price. Free parking and free guest laundry if you bring your own washing detergent. I don’t know if I would go back to Niagara Falls but if I do, I’ll definitely be staying there!

Stayed in April 2024

New hotel, still some inconsistencies like the cocktails- same order tasted different the second time no big deal. They said they’d clean on third day - we only stayed two - Ryan took care of us though with fresh sheets. No pool - I’d need a pool if bringing the kids. Shower water pressure was low - I guess an easy fix

Brand new hotel located right around from the falls/border. Got a nice letter from the GM letting us know we were the first to stay in our room on their second day of opening. The room was clean and beautiful- comfortable bed and a great view overlooking Seneca Resort and I could see Clifton Hill on the Canadian side. We had a nice Dinner on the first night and breakfast on the second day - you should try the avocado roast. We met Ryan - at from desk who took care of us. Never stayed in the US side of the falls - this was a great experience for us and scored a lot of points with the wife. Breakfast was included, lots of parking, didn’t use the gym but had some good equipments. Overall peaceful environment.

Stayed in March 2024