149 Cates Lane, Pigeon Forge, TN 37863, United States
#4 of 454 hotels in Pigeon Forge
Guests' ChoiceBased on 2648 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.6
Staff
9.6
Value for money
9.2
Free WiFi
8.8
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End of dialog contentReviewed: 26 March 2024
Mandi
United StatesHaving a room close to the elevator is very noisy. But that is a problem I feel would be impossible to fix.
We ate breakfast each morning there. It was great. My 4 yr old granddaughter was free to eat.
Stayed in March 2024
Reviewed: 24 March 2024
Amanda
United StatesUpdating review as my issue seems to be with booking.com and not hotel!!!!
Stayed in March 2024
Reviewed: 22 March 2024
Rachel
United StatesA lot of fun activities for the kids, the arcade is great and affordable. Wonderful pool and lazy river. the staff was kind and helpful. The rooms are so nice and roomy!
Stayed in March 2024
Reviewed: 21 March 2024
Marianne
United StatesThe game room machines took our money
All the fun activities for the kids.
Stayed in March 2024
Reviewed: 20 March 2024
Davis
United StatesBeachy vibe! You don’t even have to leave the hotel to have a good time, they have everything to entertain adults and the kiddos. We love to stay here anytime to travel to pigeon forge.
Stayed in March 2024
Reviewed: 18 March 2024
Allison
United StatesBeing dog friendly, there was a small yappy dog that was left alone for HOURS in the room next to ours that did not stop barking from around 2pm until well after 7pm (I’m assuming when the owners returned).
There was so much to do! Lots of activities, VERY pet friendly. Great staff. Comfortable and clean and a lot of fun.
Stayed in March 2024
Reviewed: 17 March 2024
Constance
United StatesI was fine, but if someone is afraid of dogs they should know that it is pet friendly. The dogs were not running around at all through..
This property is perfect for family.
Stayed in March 2024
Reviewed: 17 March 2024
Staci
United StatesNo complaints
Very clean and loved the amenities for kids!
Stayed in March 2024
Reviewed: 15 March 2024
Dina
United StatesEverything!
Stayed in March 2024
Reviewed: 14 March 2024
Tonya
United StatesDidn't like the $50.00 a night hold put on my debit card in case of room damages.
Nice clean and comfortable place to stay.
Stayed in March 2024
Reviewed: 14 March 2024
Claire
United StatesI loved everything
All the amenities!
Stayed in March 2024
Reviewed: 13 March 2024
Tammy
United StatesWe were only there for one night. So there wasn't really enough time to find anything wrong.
I was surprised at the size room and we liked the small touches like water bottles in the room. And we loved the fact that there was a restaurant right there and we didn't have to go out to get food after a long day of traveling.
Stayed in February 2024
Reviewed: 12 March 2024
Brooke
United StatesMy only gripe, I wish there was some manner of nightlight offered in the kids' camp "nook." Also because the room was very close to the front door, and music is piped into the exterior halls, my child could hear muffled music and said it made it difficult to fall asleep. I wish there was a coffee bar for guests to enjoy.
My fam of three was in one of the deluxe King rooms. The kid's lodging was super fun. The rooms were huge! And there were so many fun additional amenities on site that were an added bonus for my 7yo to explore. I also appreciated the flavored water the hotel offered. Duckpin bowling was also a plus.
Stayed in March 2024
Reviewed: 11 March 2024
Melissa
United StatesI wouldn't change anything.
The location and facilities were great!
Stayed in March 2024
Reviewed: 11 March 2024
Rasheena
United StatesThere weren’t any trash cans in the hallways
The room was wonderful and the arcade was a plus.
Stayed in March 2024
Reviewed: 11 March 2024
Leslie
United StatesThe pizza tasted a little odd.
Great place for kids. Lots of family activities.
Stayed in March 2024
Reviewed: 11 March 2024
Britni
United StatesLots of fun for the kids. Very clean and nice, big rooms. We really enjoyed everything about this hotel. Even the food in the restaurant was delicious.
Stayed in March 2024
Reviewed: 11 March 2024
Aaron
United StatesBreakfast buffet was a little over priced
Atmosphere and location
Stayed in March 2024
Reviewed: 10 March 2024
Jamie
United StatesLocation is perfect! The room setup was perfect for us! Activities on site were nice! We stayed here to go to Dollywood.
Stayed in March 2024
Reviewed: 10 March 2024
Shelton
United StatesThat we couldn't stay longer
The beds were a dream the shower amazing so clean and loved the decor the staff were beyond wonderful!!!!!
Stayed in March 2024
Reviewed: 6 March 2024
Sherry
United StatesRefrigerator to small and not enough tv channels
Clean
Stayed in March 2024
Reviewed: 5 March 2024
Daniel
United StatesI wish there had been a free breakfast even if it was a donut. The breakfast buffet was priced to high for what was available on it which wasn’t much
Very clean and comfortable. Staff extremely nice. A lot of activities for the family.
Stayed in March 2024
Reviewed: 5 March 2024
Mandy
United StatesLoved everything. If I could suggest that there be a bigger trash can at/near the microwave area.
We loved the way the entire place was set up. You don’t even have to leave here. Perfect family vacation time for us before I start my chemo Wednesday. This was a last minute trip and I’m so excited that I found The Lodge at Camp Margaritaville.
Stayed in March 2024
Reviewed: 4 March 2024
Mitchell
United StatesThe room next door had music blasting from 9pm to midnight. But the staff did handle it for me!
The location was great will definitely book another room when I go back to Tennessee!
Stayed in March 2024
Reviewed: 1 March 2024
Smith
United StatesNo complaints about anything
Nice location, friendly staff.
Stayed in February 2024
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