Reviews of Candlewood Suites Dickinson, an IHG Hotel 3 stars
1430 Sims , Dickinson, ND 58601, United States
#4 of 16 hotels in Dickinson
Guests' ChoiceReview score
Based on 62 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.9
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Facilities
8.8
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Staff
9.2
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Value for money
8.3
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Free WiFi
7.5
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Showing 1 – 25
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Reviewed: 23 October 2023
Nash
United States13 reviews8.0“Two words for the those beds… So comfortable!”- • Leisure trip
- • Group
- • Queen Studio Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
We booked 4 rooms, you would think they would try to get them close together. They put us all on different floors!
The beds were amazing! Spacious rooms!!
Stayed in October 2023
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Reviewed: 17 September 2023
Shelly
United States139 reviews6 helpful votes8.0“Good, convenient lodging, met expectation”- • Leisure trip
- • Couple
- • Studio Suite
- • Stayed 1 night
Everything was fine.
Convenient location to the freeway going through N. Dakota.
Stayed in July 2023
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Reviewed: 22 July 2023
Sabine
Hong Kong28 reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Hearing Accessible
- • Stayed 2 nights
- • Submitted via mobile
N/A
Everything was very good.
Stayed in July 2023
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Reviewed: 26 June 2023
Thomas
United States92 reviews4 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Studio Suite
- • Stayed 2 nights
- • Submitted via mobile
No breakfast.
Me-TV in the room.
Stayed in June 2023
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Reviewed: 5 November 2022
Audrey
United States5 reviews10“Overall the staff were great and the facilities were too.”- • Leisure trip
- • Family with young children
- • Queen Studio Suite with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
There was a booking confirmation issue between the hotel and booking.com - even though my reservation was confirmed. Don't totally understand what happened.... but... After driving 6 hours with children and learning that there is a hiccup with your reservation in addtion to arriving at 10:30 pm with limited available rooms... you begin to panic.
The staff were very professional handling an issue with my booking confirmation. Between 30-45 minutes of phone calls to get the issue resolved, they were consistent in not showing any frustrations the matter. They even provided a slight nightly discount for the inconvenience.
Stayed in October 2022
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Reviewed: 21 August 2022
Tracy
United States11 reviews8.0Very good- • Leisure trip
- • Family with young children
- • One-Bedroom Queen Suite -Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There were no extra blankets and pillows in the room for the pull out couch and no sheet on the mattress itself, which we needed to use since we were traveling with our 3 children. When we asked the front desk for extra bedding, they told us they had no extra blankets and only 2 pillows extra.
The "store" was nice as we got in late and the kids wanted food there was a nice selection of frozen and canned/ boxed meals to coffee from. The kitchen in the room was well equipped, it's always nice to have the option to cook, we didn't need to use it as it was just an overnight for us.
Stayed in August 2022
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Reviewed: 25 July 2022
Steven
United States4 reviews8.0Very good- • Leisure trip
- • Couple
- • Studio Suite
- • Stayed 1 night
We purposely checked in early, before our room was ready, to get our room keys since we knew it would be late before we got back. When we got back we couldn't get in the main lobby door because it was locked. We had to call the desk or walk and carry luggage to one of the end doors where we could use our room key to get in. Our room was on an upper floor so , we now had to carry luggage up the stairs or all the way back down the hall to the lobby area to find the elevator. Why not have it so the room key opens the main lobby doors when they are locked?
Stayed in July 2022
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Reviewed: 13 July 2022
Maria
United States5 reviews1 helpful vote9.0“Besides the room not being cleaned while I was there everything else was good.”- • Leisure trip
- • Solo traveller
- • Studio Suite
- • Stayed 7 nights
- • Submitted via mobile
Room not clean the whole week I was there.
Location and room very clean when I got there.
Stayed in July 2022
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Reviewed: 4 April 2022
Marvin
United States4 reviews1 helpful vote10“Excellent”- • Leisure trip
- • Couple
- • Studio Suite
- • Stayed 3 nights
Serving breakfast
No breakfast
Stayed in April 2022
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Reviewed: 4 September 2021
Debbie
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Not enough parking
Comfortable, quiet and the room had essentials that might be needed if bringing food with you.
Stayed in September 2021
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Reviewed: 26 August 2021
Cindy
United States3 reviews9.0“Everything went well and staff was very friendly and helpful!”- • Leisure trip
- • Family with young children
- • Queen Studio Suite with Two Queen Beds
- • Stayed 5 nights
- • Submitted via mobile
No breakfast available!
Stayed in August 2021
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Reviewed: 12 August 2021
Alan
United States21 reviews1 helpful vote10“Quiet and clean.”- • Leisure trip
- • Family with young children
- • Queen Studio Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
All was good.
Everything met our expectations and it was a good value. I enjoyed speaking German with Tanja at the front desk. Very friendly and helpful staff.
Stayed in July 2021
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Reviewed: 10 August 2021
Karen
United States28 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Queen Studio Suite - Hearing Accesible/ Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The ONLY negative thing was that we had to wait for check-in, but only because the front desk clerk (manager?) also had to clean the rooms because of short staffing. Regardless, everything was top notch!
Very clean.
Stayed in June 2021
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Reviewed: 31 July 2021
Izoh
United States14 reviews7 helpful votes8.0“Very pleasant experience, great clean rooms.”- • Business trip
- • Solo traveller
- • Studio Suite
- • Stayed 1 night
WIFI is bad.. don't plan on having online work meetings while you're on a trip there. However, staff did everything they can to help.
Very pleasant staff and front desk ladies. Location is great, room is awesome, very clean and HUGE. Has more equipment than I needed.
Stayed in July 2021
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Reviewed: 13 July 2021
Terry
United States6 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Studio Suite - Hearing Accesible/ Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Loved the kitchenette
Stayed in July 2021
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Reviewed: 8 July 2021
Matt
United States9 reviews10“Good hotel, and staff made for a pleasant experience!”- • Leisure trip
- • Solo traveller
- • Studio Suite
- • Stayed 1 night
The walls were kind of thin. That was the only negative thing
Room was clean and comfortable. Staff were very friendly and helpful. Their Cupboard service saved me a time-consuming trip since I forgot some toiletries .
Stayed in July 2021
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Reviewed: 30 June 2021
David
United States4 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Studio Suite with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Was not clear on this being an extended stay facility. Staff took care of our towels once the policy was clarified. There are signs in the room however we did not read these-suggest larger print for the signs.
Roomy-desk is easy to work at.
Stayed in June 2021
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Reviewed: 27 June 2021
Ruth
United States11 reviews10“A very pleasant stay after a long drive.”- • Leisure trip
- • Couple
- • Queen Studio with Two Queen Beds - Hearing Accessible
- • Stayed 1 night
Nothing
Room was very clean and the beds were very comfortable. Very friendly staff. Great location w/restaurant within walking distance. Close to Theodore Roosevelt National Park.
Stayed in June 2021
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Reviewed: 20 June 2021
Roger
United States14 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Studio Suite
- • Stayed 5 nights
- • Submitted via mobile
Still no daily cleaning
Great staff
Stayed in June 2021
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Reviewed: 7 June 2021
Benjamin
United States1 review10“Great option if staying in Dickinson”- • Leisure trip
- • Family with young children
- • One-Bedroom Queen Suite -Non-Smoking
- • Stayed 1 night
My kids found the pull out sofa bed to be a little uncomfortable.
Hotel was modern and tastefully decorated. Room was very clean and spacious. Bed was comfortable. Wifi was fast. Would be a nice place for extended business trip. Woman at the front desk was super friendly and helpful.
Stayed in June 2021
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Reviewed: 4 December 2022
Maria
United States5 reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Solo traveller
- • Studio Suite
- • Stayed 3 nights
- • Submitted via mobile
My room was not cleaned at all on the 10 days I stayed there.
Stayed in December 2022
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Reviewed: 12 September 2022
Annaliza
United States1 review4.0Disappointing- • Leisure trip
- • Family with young children
- • Studio Suite
- • Stayed 1 night
- • Submitted via mobile
No hand soap in the bathroom and I can tell there were dried spilled drink on the couch that wasn't cleaned.
No breakfast. Location is fine.
Stayed in July 2022
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Reviewed: 20 June 2022
Ken
United States1 review3.0Poor- • Leisure trip
- • Couple
- • Studio Suite
- • Stayed 1 night
- • Submitted via mobile
The people in the room next door were loud and they had a dog that was barking well past midnight. It seem like the walls were not insulted.
Stayed in June 2022
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Reviewed: 22 August 2021
Laura
United States3 reviews4.0“Won”- • Leisure trip
- • Couple
- • Studio Suite
- • Stayed 1 night
we didn't have any soap and told the front desk and all they said was sorry. wouldn't give a discount or anything but i'm sorry
nothing
Stayed in August 2021
Showing 1 – 25
