2073 Mayport Road, Jacksonville, 32233, United States
#23 of 167 hotels in Jacksonville
Guests' ChoiceBased on 219 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.9
Staff
8.9
Value for money
8.7
Free WiFi
9.3
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End of dialog contentReviewed: 27 October 2023
Mike
United StatesStaff seemed indifferent. Microwave didn’t work. Upon arrival room thermostat was set at 60 degrees. Could not adjust . Needed staff help ( the young girl was very helpful).
Average.
Stayed in October 2023
Reviewed: 24 September 2023
Eimy
United StatesThere were German roaches in the room and puvic hair in the bed
Nothing
Stayed in September 2023
Reviewed: 4 July 2023
Jo
United StatesWe arrived @ the hotel and ready for checkin and suddenly the frontdesk told us the room that we booked is occupied. there is no room available for us. was very upset and disappointed.so they transfer us to other hotel which not the same facilities we've looking for. very very disappointing. hope it will not happen again.
Stayed in June 2023
Reviewed: 17 April 2023
Feacha
United StatesCheck in time was at 3. Got there no rooms were ready. I had booked 2 room's. About 30 mins later one eeom was available. They told me the other would be ready in 30 more mins. Took the family to the beach came back at 7 p.m. and the room had not been cleaned or ready. Very disappointed and would never stay or tell any one to stay there. I have a big social media platform and will tell everyone about my experience there.
Stayed in April 2023
Reviewed: 9 April 2023
Heykaiiiii
United StatesI generally do not like being on middie floors of hotels due to nosie level. We could literally hear every single thing. Super loud dogs across the hall after midnight. People above is dropping every loud item at 4/5am and also having seggs pretty loud above us too. I also hate to mention this but the itself was extremely uncomfortable. We also found old blood stains on the blanket.
The location was pretty close to the beach and other things. Easy access to the hotel. Plenty of shipping near by.
Stayed in April 2023
Reviewed: 27 March 2023
Matt
United StatesSlippery floors. Also, it's not the hotels fault, but I've never stayed at a hotel with louder guests. They slammed doors all thru the night and made a lot of other noise (and it wasn't sex).
The room was decently clean, but whatever they cleaned the hardsurface floors with was slippery and left enough residue that you could see where you stepped.
Stayed in March 2023
Reviewed: 22 March 2023
Kathryn
United Statesoverbooked was told we couldn’t stay here to go across the street
we were overbooked and got a call 30 minutes before we checked in that we couldn’t stay here
Stayed in March 2023
Reviewed: 11 March 2023
David
United Statessmell, location, booking mix-up
nothing
Stayed in March 2023
Reviewed: 6 March 2023
Rhonda
United Statesthe smell of pot in the hallways and how could they run out of clean towels. and really didn’t care that they had!
located near our destination
Stayed in March 2023
Reviewed: 4 November 2022
Carmelo
United StatesI did not like this place and the location is not great. Not a good place for R&R or vacation. There is a mechanic shop next door and I could hear air wrenches. The room smelled like cigarette smoke. The halls smelled like diesel fuel which they referred to as “perfume”. Management isn’t good either. I asked for a refund, and they would not honor my request. They feel that keeping $150 is more important than a bad review. I don’t recommend this place.
Stayed in October 2022
Reviewed: 29 August 2022
Natasha
United StatesThe smoke detector was removed from the room it smelt of smoke so bad and weed and the hotel staff couldn't care less. Didn't feel safe at all and left the hotel.
Stayed in August 2022
Reviewed: 20 July 2022
Richard
United StatesOur room stunk like marijuana and when we got home and did laundry, the smell was still in our clothes.
Everything worked in the room.
Stayed in July 2022
Reviewed: 27 June 2022
Leighton
United Statesthey have a roach problem.
nice amenities, looked new.
Stayed in June 2022
Reviewed: 12 June 2022
Jeff
United StatesNo breakfast. I usually stay across the street . Much nicer
Stayed in June 2022
Reviewed: 5 June 2022
Jenny
United StatesWe had roaches in the room and ants in our beds. Multiple people have bites on their face, neck, and legs
The location was nice
Stayed in June 2022
Reviewed: 30 May 2022
Kamal
United Statesthe coffee machine wasn’t working. I don’t think they cared to fix it! The hotel doesn’t serve breakfast and we expected at least to have some coffee but they didn’t fix the coffee machine.
it was a good hotel
Stayed in May 2022
Reviewed: 14 April 2022
Jeff
United StatesOur tub did not drain while running the shower, the hall reeked of smoke.
The staff was very pleasant.
Stayed in April 2022
Reviewed: 10 April 2022
Kim
United StatesI was in town for 2 weeks for training for a new job position. I was working with Booking.com since my 2nd day of check in the release my 13th day at the hotel and leave on day 12. After 5 emails from booking Neil never bothered to reply to any of them. I had to call and ask staff when he was in to get Booking staff to talk to him. After almost 2 weeks later I just decided to go to my bank and dispute it with them. Manger just needs to do his job
It’s a quiet hotel. Front desk was helpful.
Stayed in April 2022
Reviewed: 28 February 2022
Loomis
United StatesKids in room above me ran around like little elephants - constantly.
Staff was very nice and helpful.
Stayed in February 2022
Reviewed: 16 July 2021
Tyler
United Statesno housekeeping
Stayed in July 2021
Reviewed: 17 June 2021
Allan
United StatesFront desk needs to be more courtesy and attentive to needs. Not very knowledgeable of surrounding areS, ie what restaurants to recommend. We had roaches in our room and after reporting it never offered a new room. When we checked out they put the room out of service. AC was not working properly. Couldn’t give me a receipt because we had booked through booking.com. Charged us for incidentals even though it was already paid in advance.
It was close to the venue we were attending
Stayed in June 2021
Reviewed: 22 May 2023
Anonymous
United Statesno breakfast
very clean
Stayed in May 2023
Reviewed: 6 September 2022
Anonymous
United StatesRoom next to us was blaring music at 7am.
very clean. Staff was excellent!
Stayed in September 2022
Reviewed: 20 June 2022
Anonymous
United Statesit was very clean and convient
Stayed in June 2022
Reviewed: 12 April 2022
Anonymous
United StatesAC unit was not working as well as it should have: we had to clean the filters clogged with dust and grime.
inexpensive. Adequate accommodations.
Stayed in April 2022
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