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  5. Reviews of Candlewood Suites Kalamazoo, an IHG Hotel

Reviews of Candlewood Suites Kalamazoo, an IHG Hotel 2 stars

3443 Retail Place Drive, Kalamazoo, MI 49048, United States

#4 of 32 hotels in Kalamazoo

Guests' Choice

Review score

Based on 200 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 29 April 2024

    7.0
    Was a decent and nice place to stay just had a few noisy guests.
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    People above us keep walking around and sounded like a heard or elephants.

    The room was nice and I like how it was set up overall.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast. Parking too far from room.

    Very quiet. Room was large.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    9.0
    We would definitely stay here again.
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was very quiet at night. Our room was clean, spacious, and comfortable. The staff was friendly, and greeted us.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 2 nights

    The heater/air conditioning did not have a fan mode and I need white noise to sleep. The hotel advertises pet friendly, so it would be nice to have a designated dog potty area with trash can and doggy dodo bags.

    I thought the room was very spacious and I liked that they had a full size refrigerator in the room for our dogs food and our beverages. The mirror in the bathroom was the best I have seen in a hotel room.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Would stay here again
    • Family with young children
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and bed was really comfy. Also it was very spacious!

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Shower had no pressure

    Nice room setup

    Stayed in February 2024

  • Reviewed: 3 January 2024

    9.0
    Staff were very understanding. We traveled to pick up a puppy that wasn’t house broken. Staff were very accommodating an
    • Family with young children
    • Studio Suite with Two Double Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    Convenient location

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Nice place.
    • Leisure trip
    • Solo traveller
    • King Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Did not offer breakfast.

    Allowed pets.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Very clean good value with a fully stocked kitchen.
    • Solo traveller
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    People do not pick up after their pets outside.

    Easy access to interstate 94. Allowed pets.

    Stayed in December 2023

  • Reviewed: 9 October 2023

    9.0
    The clerk who greeted us at our arrival was very pleasant, kind and efficient!
    • Leisure trip
    • Couple
    • Studio Suite with Two Double Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    Not the easiest access from highway due to construction

    Clean, quiet, comfortable rooms

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A continental breakfast would be nice. BUT The kitchen was great.

    The room was very clean and comfortable. Very quiet.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not like that I arrived after a long drive around 7pm to find out my room was not available.

    Stayed in October 2023

  • Reviewed: 11 July 2023

    9.0
    Stayed less than 24 hours Nice Hotel
    • Business trip
    • People with friends
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was tooooo far away from where I came in town to visit I feel Booking.com deceive me about the location. I don’t appreciate it.

    Very nice Hotel Location is secluded

    Stayed in July 2023

  • Reviewed: 18 May 2023

    9.0
    Nice but have your own transportation from A/P
    • Leisure trip
    • Solo traveller
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No shuttle available from the airport.

    clean, friendly and helpful staff.

    Stayed in April 2023

  • Reviewed: 17 May 2023

    7.0
    Slept here and left.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Basic room which had seen better days. Desk chair had a large tear in the Naugahyde. No breakfast, although there is a McDonalds across the street. Spartan for the price.

    Clean.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    9.0
    I would stay again
    • Leisure trip
    • Family with young children
    • King Studio - Non-Smoking
    • Stayed 3 nights

    Unfortunately there was road construction completely blocking the front entrance road and I had to find back roads in & out rather than my original itinerary of traveling by way of the street in front of the hotel.

    I planned a stay close to the Expo Center, as I'm unfamiliar with the city. I wanted a comfortable room to return to and clean up in. This stay worked out for us and I would stay here again. I enjoyed the information hub in the front lobby: reminders of date and weather, and interesting daily facts.

    Stayed in April 2023

  • Reviewed: 3 May 2023

    9.0
    Okay
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    NO BREAKFAST OFFER😡

    BAD !!!

    Stayed in April 2023

  • Reviewed: 30 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    easy on/off interstate

    Stayed in April 2023

  • Reviewed: 20 April 2023

    9.0
    it was a nice stay
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 2 nights

    na

    location to the fairgrounds

    Stayed in April 2023

  • Reviewed: 14 April 2023

    9.0
    it was pretty good
    • Solo traveller
    • King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    location wasn’t bad but you definitely needed a car

    it was clean

    Stayed in April 2023

  • Reviewed: 31 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    no sheets for pull out couch

    close to wing event center kitchen is very nice

    Stayed in March 2023

  • Reviewed: 25 December 2022

    8.0
    would stay again. nice people, nice place
    • Family with young children
    • Studio Suite with Two Double Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    n/a

    I checked in to find that what I had booked was not available. The front desk girl did change things around to give me what I had booked. Nice room!

    Stayed in December 2022

  • Reviewed: 28 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio King Suite with Accessible Roll-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No Christmas tree or decorations in the lobby

    The rooms were very nice. I stayed in a handicap room. I like how they supersets the livongo from the bedroom

    Stayed in November 2022

  • Reviewed: 21 November 2022

    8.0
    Rockstar staff.
    • Leisure trip
    • Group
    • King Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Paid pantry. Great Variety but fir the price I expected a complementary continental breakfast. However the variety of foods/toiletries in the pantry, 24h availability, and additional items we could borrow/buy (blender, crackpot, wafflemaker, umbrella, scraper, etc) made up for it.

    Friendly staff. I wish every hotel had more employees like The two ladies at the front most of our trip.

    Stayed in November 2022

Showing 1 – 25

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