3 South Pointe Drive, Lake Forest, CA 92630, United States
#7 of 10 hotels in Lake Forest
Guests' ChoiceBased on 312 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
8.2
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Donald
United StatesSeparate parking fee is ridiculous for a completely unsecured parking lot.
Great location. Quiet and peaceful.
Stayed in May 2024
Reviewed: 3 May 2024
Juliann
United StatesThe fridge made noise off and on most of the time, no issue, except when I was trying to fall asleep.
Comfortable, easy to find, guest were quiet.
Stayed in April 2024
Reviewed: 13 April 2024
Donna
United StatesParking fee.
Away from traffic and outside noise.
Stayed in March 2024
Reviewed: 12 November 2023
Oyku
TurkeyBig Constractuion in the hotel durüng stay and water shortage
Kitchen equipments parking staff
Stayed in August 2023
Reviewed: 29 October 2023
Katherine
United StatesDidn’t realize they were remodeling when I booked. I was worried about noise during my stay but luckily didn’t have any issues. However the torn up lobby was not a great first impression. And there was no little “market” on premises as advertised.
I liked having a small kitchenette for the week. The room was clean, had nice furniture and the bed was very comfortable.
Stayed in October 2023
Reviewed: 26 August 2023
Vicki
United StatesClose to amphitheater
Stayed in August 2023
Reviewed: 18 August 2023
Raymond
United StatesNo sponge for cleaning dishes, only a rag. Parking fee not warranted and other hotels nearby don't charge for parking. This could determine that I stay somewhere else next time. This WAS NOT CLEAR when I made the reservation.
The gym
Stayed in August 2023
Reviewed: 18 June 2023
Lijun
Chinathe refrigerator noise is a bit loud especially in the evening
always good
Stayed in June 2023
Reviewed: 22 May 2023
Donald
United StatesCheck in girl was less than enthusiastic.
Great location and reasonable price.
Stayed in May 2023
Reviewed: 30 March 2023
Gjcalcott
United StatesThe size of the rooms are nice but the furnishings good really use an update.
The size and layout of the 1 bedroom suites feel more like an apartment much bigger then other rooms in the area.
Stayed in March 2023
Reviewed: 17 March 2023
Jeff
United StatesNA
Staff is always very friendly. Location, kitchen. All very good
Stayed in March 2023
Reviewed: 15 March 2023
Veronica
United StatesThe carpet in hallways when walking to room were outdated. Everything else looked good and updated.
I loved all the amenities the room came with, awesome for a long stay. Definitely recommend.
Stayed in March 2023
Reviewed: 9 March 2023
Dezmond
United StatesClean and quiet and nice for price . Definitely not trashy or wack , amenities are nice and suffice . Great stay . No problems or inconveniences whatsoever.
Stayed in March 2023
Reviewed: 22 February 2023
Bernamen
United Statesthe location seemed to be around an industrial park
the room was nice
Stayed in February 2023
Reviewed: 13 February 2023
Donald
United StatesNewly implemented parking fee for totally unsecured parking. Just another way to bilk guests out of their money.
Great quiet location.
Stayed in February 2023
Reviewed: 8 February 2023
Dragoo
United StatesNo condiments for Coffee Carpets felt and looked a bit dirty Could not get in to get water or soda late at night
Staff was Excellent Location was good not too far off the FWY
Stayed in February 2023
Reviewed: 2 February 2023
K
United StatesOut of the way, figure this hotel is set for visitors to the industrial area it surrounds, strange place for a hotel
Room was clean, well maintained,and had a VCR of all things, great place if you are on business or not
Stayed in January 2023
Reviewed: 31 January 2023
Gary
United StatesThe disposable coffee cups could have been bigger. I am a coffee drinker, and I took 2 cups of coffee with me, and that wouldn't even have been 1 regular to go cup I pack for myself every day.
The nice lady working that evening when I checked in was absolutely super nice and very accommodating! Thank you!
Stayed in January 2023
Reviewed: 16 January 2023
Abdul
United StatesLocated in an office park neighborhood. No stores nearby. They charge extra for parking.
Room was clean. Front desk staff was friendly and helpful. Allowed early checkin (for an extra fee).
Stayed in January 2023
Reviewed: 12 December 2022
Daniel
GermanyBiggest problem: They did not issue a receipt with the company address. They simply refer to booking.com, however, I paid on site, not via booking.com so I also expect to get a correct receipt from them. Very unfortunate, not good customer service. Office chair wouldn't stay up Shower could not be switched to the shower head, lower and upper faucet were running at the same time
Comfy bed Rooms have a decent size Parking is available
Stayed in November 2022
Reviewed: 22 November 2022
Bruna
United StatesOur kitchen was not fully equipped. Second bed available in the living room area sits on the floor, not super comfortable. No breakfast available.
Location is really good, easy to get to interstates and main roads and plenty of food options nearby. The apartment size is pretty decent, including the kitchen. Laundry facilities were good!
Stayed in November 2022
Reviewed: 17 October 2022
Marlena
United StatesWhen I got to my room my bathroom sink has a clay like film and the drain was inoperable.
The front office receptionist was courteous and nice.
Stayed in October 2022
Reviewed: 1 September 2022
Donald
United StatesNothing
Great staff, location and value. Our go to place when visiting family.
Stayed in August 2022
Reviewed: 23 August 2022
Tyra
United StatesWhen I booked I asked if there was a shuttle to the concert snd was told yes. Upon arrival I was told no such arrangement could be made. It was disappointing but we managed. It would be a plus to offer the shuttle as other area hotels do so.
Proximity to Five Points Amphitheater where we went to a Brad Oaiskey concert.
Stayed in August 2022
Porto De Galinhas, Brazil
Rome, Italy
Bar, Montenegro
Porto Ota, France
Afitos, Greece
Preko, Croatia
Bluff, USA
Mońki, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content