Refrigerator, the freezer part not that cold. Our ice cream melted a bit. Room key takes a long time to open the door.

Location

Stayed in April 2024

Better coffee. Hair dryer in bathroom.

Close to our destination, UC Irvine.

Stayed in March 2024

I was charged an early check in fee. Their normal check in time is 4 pm

Very clean

Stayed in March 2024

A bit warn out Strong smell of carper cleaner or artificial odor They charged for the parking, not sure there was a good reason to do so at their location the only reason as I see it to charge for parking is in places where there high demand for parking and outside parking also costs money and you are in a location that many things are around you anyhow. In their case they are a drive distance from anywhere else, their location kind of compelling you to have a car and they then charge for the parking.

Clean, reasonable gym.

Stayed in February 2024

The facility added over $100 in addition to what was paid on booking.com. Wasn’t worth the extra value. When we got to the room, the bathtub had dried dirt everywhere. We cleaned it ourselves but it was a sore eye.

It was in a safe location and close to restaurants.

Stayed in January 2024

The lock door didn't open with the door card sometime

Clean room, clean bathtub, good kitchen, good parking

Stayed in November 2023

Google map does not lead to hotel lobby, it shows its location just where other building is located and finding it at night was not intuitive. Irvine is a very special city owned by a private company, and thus there are several fees not listed on Booking - it is $12 per night local tax, $75 pet fee + $6 tax on this fee, and parking is $7 per day. Not something you expect outside of this area. The room has traditional Amana motel-style air conditioner which was very noisy, and the same applies to bathroom fan. This noise is usual in low-cost motels, but it is not matching the new personality of the hotel.

I stayed in this hotel before when it was Candlewood Suites. Since then the property was renovated, and probably they replaced the furniture. I had kitchenette room with microwave, stove and full size refrigerator. The room was very clean and the bed was great. The staff was more friendly than before. There is also a gym in the hotel with many machines, but I did not use that. So in general it would be a great value hotel for travelers, especially for staying for 2-4 days. There is also a nice paved walking/bicycle trail to enjoy.

Stayed in November 2023

Paid parking, taxes to high

Stayed in October 2023

Room wasn't particularly clean.

The young lady who checked me in was great - - very helpful and nice.

Stayed in October 2023

The front desk has two ladies who where very difficult to work with. A young gentleman had very good customer service. I changed hotels based on the negative experience with the other two front desk associates

Stayed in September 2023

Yes it was perfect and everything good

Stayed in September 2023

It was clean but only in places that you can see. The trash was not taken out from the kitchen.

it’s very scheduled. extra all the way at the back of the hospital or medical center

Stayed in March 2023

was disappointed with the cost of the Pet fee. $75 per pet is outrageous. we have 2 dogs so it was $150 plus added taxes which almost doubled the cost of the room. other hotels we stay at charge a fee usually around $25 for up to 2 dogs. what is the difference with one or 2 small dogs for their cost. will not stay here again.

Stayed in February 2023

If you stay less than a week they do not clean the rooms or empty garbage - you have to do it yourself. Not advertised and I stayed 5 days. Also there's no restaurant on property. Staff a bit indifferent. Rooms were bland looking - the color brown is blah. Overall feel not a good hotel and not really good value. I heard other guests complaining of issues with their rooms etc.

Location

Stayed in January 2023

barking dog across the hall

clean and spacious. had free laundry.

Stayed in January 2023

Needs to be remodeled . Second floor had a funky smell each time we went though the hall and the elevator wasn’t working

Air conditioner was amazing .

Stayed in September 2022

My TV wasn’t working, hallways smelled bad and was hot, cleanliness of room and bed. They should lift mattress and vacuum all the dirt on the head of the bed

location

Stayed in September 2022

everything felt dingy

it was available...and not too expensive

Stayed in July 2022

AC kicks off with a loud sound, and I wish there were water bottles available like there usually is at other places.

The check in staff, the location, and privacy.

Stayed in July 2022

Did not have complimentary toiletries.

N/A

Stayed in July 2022

no extra toilet paper in the room

I love the suite rooms

Stayed in July 2022

no pool. unpleasant smell in the hallway. the room I was in wasn’t vacuumed well and I cut my foot on a piece of glass that was in the carpet

separate bedroom and living room

Stayed in June 2022

Kitchen accessories were minimal - no dishwashing soap or sponge. Needed to replace coffee machine. The hotel does not clean every room everyday - is that common for extended-stay hotels?

Having a kitchen and huge desk was useful. The staff was excellent. Location, while not in a tourist area, was close to freeways and shopping centers.

Stayed in June 2022

Feels like it needs a facelift

next to Hoag Irvine Hospital

Stayed in May 2022