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  5. Reviews of Candlewood Suites Overland Park W 135th St, an IHG Hotel

Reviews of Candlewood Suites Overland Park W 135th St, an IHG Hotel 3 stars

8953 West 135th Street, Overland Park, KS 66221, United States

#13 of 33 hotels in Overland Park

Guests' Choice

Review score

Based on 214 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio Suite with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast served at facilit

    Clean, nice room, comfortable beds, nice shower, was coffee in the lobby

    Stayed in April 2024

  • Reviewed: 22 February 2024

    7.0
    It was pretty good for price
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite - Hearing Accesible/ Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff wasn't very knowledgeable and the girl I checked out with was not happy and wasn't super pleasant to talk to.

    I didn't know they served breakfast.

    Stayed in February 2024

  • Reviewed: 23 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    New and clean

    Stayed in December 2023

  • Reviewed: 18 November 2023

    8.0
    Nice but not a 5 star
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Hearing Accesible/ Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Tv was too small and there weren’t enough coffee bends full. Taste of the coffee was great but breakfast was lacking in quality and taste.

    It was relatively quiet.

    Stayed in October 2023

  • Reviewed: 5 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night

    some problems with the checkin process.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No breakfast served. Server was down when I checked in. They have ran my card “3 times” for 1 night stay and added a $30 mystery charge also. Staff acted confused.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Great spot. More than we expected
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    The faucet leaked from the handle when it was on. And there was absolutely no breakfast. So we just went out. Nothing bad🤷

    Room was great. Had everything we needed including forks. Plenty of space. And even nice gas grills to use outside. Check in was so fast. They had everything ready to go.

    Stayed in October 2023

  • Reviewed: 15 September 2023

    9.0
    Will be going back
    • Leisure trip
    • Couple
    • Queen Studio Suite - Hearing Accesible/ Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I would say the only “issue” we had was that the breakfast wasn’t super hot. Warm though.

    Nice cool room. Comfortable bed. Great breakfast. I was charged a pet deposit and didn’t actually end up bringing my dogs w me. But the manager at front desk in the am was extremely helpful and nice to deal with.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Decent for the price
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could be cleaned better. Handle fell off of kitchen sink when I turned it on

    Convenient location and friendly staff

    Stayed in August 2023

  • Reviewed: 9 July 2023

    8.0
    Great place to stay
    • Leisure trip
    • Solo traveller
    • Queen Studio - Dissability Access - Roll-in Shower
    • Stayed 17 nights
    • Submitted via mobile

    Some staff didn’t follow up on requests. No shower seat available for wheelchair accessible shower.

    Very close to shops, supermarket, friendly staff, little extras like their Lending Locker

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    I'm now a fan of Candlewood Suites. Clean, spacious rooms, as least the one I was in.
    • With a pet
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite One King Bed Non-Smoking
    • Stayed 6 nights

    They are doing room renovations. When I checked in I was told none of the rooms on the top floor were being renovated. It turns out the room next to mine on the bedroom side was. It was only a noise issue for one or two mornings as I was out most of the day with family. It was good at night though, no one on wall of the room!

    I had a top floor king suite, which is always good for me. It was spacious, clean and comes with a well-stocked kitchenette. For the most part it was quiet (the windows are effective in keeping out noise) which I always appreciate. Overall, I quite enjoyed my stay there.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    9.0
    Comfortable and clean
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    The elevators weren't working for a while but they got it fixed. The phone in the room wasn't working to call the front desk either.

    The beds for comfortable and the room was very spacious.

    Stayed in June 2023

  • Reviewed: 16 May 2023

    9.0
    Not bad for the price
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We had dirty dishes in our dishwasher and two of the coffee cups in the cupboard were dirty. The smell in the lobby was unpleasant. They are in the middle of a remodel so maybe that had something to do with it. The room did NOT have that smell, just the lobby area.

    The room was nice and big. There is plenty of room for 3 people for 2 nights. The beds were comfortable.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    Lighting could have been better. I was on the ground floor and the window was narrow, so it was a bit dreary.

    Friendly, helpful staff. The room was spacious, and the bed comfy. It's a great place to stay, especially for work or if juggling work with a family visit, as I was.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    7.0
    great location - decent facility - friendly staff
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 2 nights

    there was no breakfast and our shower didn't ever get hot. It wasn't cold but it was barely warm enough.

    we picked the hotel because of the location. It had a nice big fridge and kitchen area, seating/desk area. Was clean with comfy beds.

    Stayed in April 2023

  • Reviewed: 8 December 2022

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite One King Bed Non-Smoking
    • Stayed 1 night

    We had no hot water the morning of check out.

    The room size and kitchen.

    Stayed in December 2022

  • Reviewed: 1 December 2022

    9.0
    Superb
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    No free breakfast and the maid didn't replace the towels and take out the trash.

    Lots of space in the room and conveniences big refrigerator with ice maker and large microwave

    Stayed in November 2022

  • Reviewed: 1 October 2022

    9.0
    Always nice.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights

    The hotel can't help this . . . some guys in the grill area outside yukking it up from 4:30AM to 6:30AM. Apparently nobody complained.

    We always stay here when in the area. Clean and comfortable. Appropriately priced.

    Stayed in September 2022

  • Reviewed: 29 September 2022

    9.0
    Overall it was a good stay at this hotel
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t check in till later on that day

    Centrally located easy to get to

    Stayed in September 2022

  • Reviewed: 10 August 2022

    9.0
    Great trip!
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Great location and excellent staff

    Stayed in June 2022

  • Reviewed: 8 August 2022

    9.0
    Hotel was okay, but won’t ever use Booking.com again
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Unfriendly Saturday morning checkout staff. Dirty bathroom walls. Paid for 2 nights when only stayed one night. Tried to change online earlier in the week. Wouldn’t let me. Said to contact hotel. Did so, and got reservations changed. Saturday morning checkout staff couldn’t help me if we only paid for one night or two. Guessing we have to pay for 2 even though we only stayed one.

    Nice beds. Big room. Like the soap in the shower.

    Stayed in August 2022

  • Reviewed: 4 August 2022

    9.0
    Like the room and location
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Bath mat

    No breakfast but good location for anything

    Stayed in July 2022

  • Reviewed: 1 August 2022

    7.0
    It worked great as far as location, and was nice having the recliner.
    • Leisure trip
    • Couple
    • One-Bedroom Suite One King Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little outdated but not bad.

    Wasn't aware they offered any.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    7.0
    Pricy for the uncomfortable bed
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable & a/c didn’t work very well

    Clean facility, great location quiet

    Stayed in June 2022

Showing 1 – 25

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