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Reviews of Hotel Topeka at City Center 3 stars

1717 Southwest Topeka Boulevard, Topeka, KS 66612, United States

#14 of 29 hotels in Topeka

Guests' Choice

Review score

Based on 331 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.8

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Showing 76 – 100

  • Reviewed: 7 April 2024

    10
    Grand feel without the grand price
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It can be a little frustrating that there isn't someone always at the front desk.

    The staff is friendly and helpful, and the hotel is beautiful! The room was spacious and very clean.

    Stayed in April 2024

  • Reviewed: 19 March 2024

    6.0
    We stay here on business about 6 times per year. Online pricing is comparable to Super 8.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Dog in room next door barking all night and next door guests slamming door a dozen times all night long. I complained upon check out and the clerk said they could have moved US. I said Hotel Topeka could have moved the people causing NOISE!

    location and online price point compared to other lodging in vicinity.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The fridge didn't work in the room. It wasn't very clean. The carpet needed vacuumed behind the doors and the bathroom needed cleaned better

    The location is great for being close to the event center

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    Will definitely stay here again!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything was awesome!

    Stayed in February 2024

  • Reviewed: 29 February 2024

    2.0
    If you are not used to having amenities when you travel - this is an adequate stay for you.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    Pretty much everything else. My room smelled like smoke but not from tobacco. There was no food and the vending machines were all empty. The restaurant was lovely but they didn't serve food. There was a breakfast buffet and the food was edible at best and the coffee was just okay. The buffet didn't open until 7 am which felt rushed to make the opening session at 8 am. The rooms were dated but clean. The shower was 50% operational. The bar was centrally located but lacked certain bar-related ingredients. The hotel was limited to basic chips and drinks for purchase without any other sundries. I walked in and liked what I saw, but it all went downhill from there. If you are not used to having amenities when you travel - this will be an adequate stay for you.

    Not much - The facility certainly was built to be a wonderful location by the overall appearance and parking was ample. The staff was pleasant and accommodating.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    6.0
    The hotel was good for what we needed.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The treadmills had sticky stuff all over them. It got on my phone, room key, my hands etc. Super gross. The shower/tubs were gross, it looked like there was a pile of dirt in the tub at all times. Very dated.

    The breakfast was giood and the rooms were spacious

    Stayed in February 2024

  • Reviewed: 2 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    We didn't get our free breakfast. They were already closed when we checked out at 10:00 AM. Nobody told us when they closed.

    The size of the room. It was close to the event. Check I was easy.

    Stayed in January 2024

  • Reviewed: 25 November 2023

    10
    Older hotel but very clean
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No counter space in the bathroom for our toiletries.

    Convenient to our event at the Expo center.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    4.0
    I would not recommend this facility to anyone!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The facility is in dire need to be remodeled. The room rate charged doesn't match up with the outdated decor. I went to a neighboring facility that cost less and the decor was more up to. date. I traveled to Topeka for a funeral and this hotel was recommended by a relative. However, it clear they have not seen the rooms in a very long time!

    Breakfast was good, thank goodness the food was not cold!

    Stayed in October 2023

  • Reviewed: 24 October 2023

    4.0
    Can’t beat the location- the amenities leave much to be desired
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bad Wi-Fi, rooms not ready at check in - even difficult to get room at 8 pm.

    Location

    Stayed in September 2023

  • Reviewed: 11 October 2023

    4.0
    Stayed for 4 days to see family.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights

    The bathroom was old and dingy, the tub was stained and didn't drain at all. Standing in 4 inches of water by the time the shower was finished.

    The only reason I stay at this hotel is due to its proximity to my mother's home.

    Stayed in October 2023

  • Reviewed: 28 August 2023

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Air conditioning not working in first room. Moved to other room. We had 2 fans going n ice in front of fan to try to sleep. It was hot out but they had lots of complaints. Last night cooled off Little bit. Menu not good for dinner choices.

    Location

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Extremely HOT ! Air-conditioning did not work.0

    Location

    Stayed in August 2023

  • Reviewed: 26 August 2023

    5.0
    I wouldn’t recommend this hotel until they have working A/C
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    The Air Conditioning didn’t work, just blew like warm air so the whole hotel was hot and stuffy all week. It’s an older building that looks like it was once a top notch hotel but just not maintained over the years.

    It’s conveniently located to downtown Topeka and the parking was free.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    2.0
    I won’t be back
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The bed size, they are uncomfortable. There weren’t enough towels. There was no extra blankets in the room. The paint was coming off above the ceiling in the shower.

    The paint on the ceiling above the shower was coming down in a strip about 14 inches long. It looked like it had been repaired with a piece of tape that wasn’t holding. There were three of us checking in and I only had 2 towels. I was never told that by using my debit card that there would be a hold placed on my debit card for 327.10. There is a small sign but I didn’t read it or was I shown it when I gave my debit card. The hold was placed on my credit card for four days. That piece of information should have been told to me so I could have gone and withdrawn the money from an atm. I will never stay in this shoddy place again. The only thing that was a pleasant experience was the chef for breakfast. He was very kind and the breakfast was good. The beds were not very comfortable either. They were very small. Most hotels have gone to two queens instead of two full size beds. The view was also horrible. We looked out onto the air conditioners. The hotel was not very booked so there were other rooms available. We did not have a good experience.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    3.0
    I feel like I paid too much money for this room. I would like a partial refund for the inconvi
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The AC wasn’t very cold. They loaned us a fan. The toilet ran constantly. We couldn’t make it stop. The hair dryer didn’t work. The worst thing was, there was no housekeeping service. The sign in the bathroom said to leave the towels on the floor for replacement. No one ever came to replace them. Image our surprise when we got back in the evening to no clean towels. The front desk person said there was no housekeeping staff on duty. Wish we would’ve known that before we left the towels on the floor!

    The location was good. We were there to attend the NHRA drag races. It was close to restaurants and shopping

    Stayed in August 2023

  • Reviewed: 14 August 2023

    4.0
    Not a great stay but would give them another try
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    AC was not working well. 1 elevator was broke leaving only 1 elevator. Complimentary breakfast was not free.

    It was close to the track and it looked good from the outside

    Stayed in August 2023

  • Reviewed: 5 August 2023

    6.0
    Pleasant
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    That the 2nd room air conditioning worked. The staff were helpful. It was quite.

    The quick response time when it was reported that the air in the original room was not working. They nolonger have room service.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    6.0
    Worked perfectly for our destination. Safe, clean. Thanks
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning wasn’t working properly. needs to have lotion in rooms. Nice and helpful staff. Convenient location.

    Great location. Clean. I thought breakfast was good just not many choices for the price. The air conditioning wasn’t great. Set it to 60 degrees and the room was hot. Not a good thing.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    10
    Exceptional
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Pounding on door at 9 am check out isn't until 11

    How big an welcoming

    Stayed in June 2023

  • Reviewed: 5 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled bed. Not sure what that smell was. Not smoking, maybe…lived in?

    Beautiful lobby. Okay room. Warm pool.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    Amazing
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything, I don't have 1 bad thing I can say about this hotel!

    Stayed in June 2023

  • Reviewed: 26 June 2023

    1.0
    The air-conditioning barely work then my daughter woke up to find a bed bug on her. Nope
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    BEDBUGS!!!!!!!

    Front desk staff great

    Stayed in June 2023

  • Reviewed: 15 June 2023

    10
    Nice overall
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    One elevator broke and waited a long time to go up or down

    Very nice location

    Stayed in June 2023

  • Reviewed: 9 June 2023

    4.0
    4.00 pm checkin!!!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    it seemed guests who booked through third parties were given worse treatment. Check in time was 4.00 pm and we had to wait for almost another hour before one was ready. (in the hotels defence we were given complimentary breakfast as compensation). We could see no reason for the delay as there weren’t many guests around. Room servicing was not up to scratch.

    location

    Stayed in June 2023

Showing 76 – 100

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