2465 El Camino Real, Santa Clara, CA 95051, United States
#28 of 28 hotels in Santa Clara
Guests' ChoiceBased on 62 hotel reviews
5.4Cleanliness
6.0
Comfort
6.0
Location
7.2
Facilities
5.9
Staff
6.9
Value for money
6.5
Free WiFi
5.6
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Showing 1 – 25
Reviewed: 9 September 2022
Niels
United StatesToilet ran every 7 min.
Convenient location
Stayed in August 2022
Reviewed: 4 July 2022
James
United States• The property is badly neglected, appears it's being left to slowly unravel, apparent in almost any detail one looks at. • Rooms are dark, with bad and ugly lighting. • Carpet seems filthy, or at least very tired, did not want to be barefoot on it. • No screens on the single pane windows. • The TV channels line-up is bad, as inexpensive as they could make it. One movie channel would be a smart upgrade. • Wi-fi is weak. • MOST SIGNIFICANT CRITICISM: Shower water did not get hot, and the shower nozzle was meant to restrict water to the maximum and so the stream only a sort of harsh, fuzzy spray. Even in a cheap motel, the bed and the shower have got to be good. The rest I can deal with, but not a tepid shower.
• Central location. • Quiet (best part). Surprisingly. Even with windows open (was a cool night, and room needed airing out), the outside noise did not prevent sleep, even being off El Camino Real. • Desk and add'l seating table in room, used both. • Good TV, and remote was uncomplicated and worked. • Phone in room, possible to dial '0' and get front desk. • No problem parking. • Did NOT charge me a cancellation fee for a June date I had booked and needed to cancel (and move to July) when my travel plans changed after the stated cancellation deadline. 👍
Stayed in July 2022
Reviewed: 7 October 2021
Mr
United StatesLower the price and clean up the parking lot. Get rid of bike pile and update restock candy vending machine.
The easy check in
Stayed in August 2021
Reviewed: 24 August 2023
Kimberly
United StatesEverything but the sign, literally. I slept in my full day clothing on one of my personal beach towels. Burn holes in curtains, roach ran across nightstand, heat/ac unit poor, staff said we weren’t booked, charged me twice. I’m easy to please and not a germaphobe, so believe me, this was bad. In my top 5 of bad out of hundreds of places all over the country.
The sign was really nice
Stayed in August 2023
Reviewed: 12 March 2023
Robert
United StatesThe hotel was pretty run down. But the most bizarre thing was when I arrived a homeless youth had passed out fast asleep in front of my door. This was something like three in the afternoon. It was kind of funny but sad at the same time. I kind of had to tell the front desk about it and I am happy that they were absolute jerks but did ask him to move. I couldn't even get my suitcase past him, LOL.
The location was absolutely fantastic for my needs. And it was easy to reach. The staff was really very friendly and the room was okay. Did have a few problems figuring out the heat but that was more my fault than anything else.
Stayed in March 2023
Reviewed: 22 October 2022
Jacqueline
United Statesthe staff. their system was down and thought I didn’t pay which I did.
nothing it was all old, dirty, and not new
Stayed in October 2022
Reviewed: 1 October 2022
Roberto
United StatesDanger
Nothing. It’s danger
Stayed in September 2022
Reviewed: 25 August 2022
Vang
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 August 2022
Ji
United StatesPaid for a booking and money transaction was completed. When I was checking in, they said they require me to be 21 years or older and would not refund the money back. I am 18 years old which is acceptable for most motels. Frustrated I called booking.com, talked to the owner lady, explained to her that she has to accept the refund request, while she kept insisting she will not do any sort of refund. TLDR; paid for two nights, im only 18, no refund, lost $212.
Did not stay here, got ripped off.
Stayed in August 2022
Reviewed: 14 August 2022
Orlando
United StatesThe smell to begin with was a huge factor. It says “No Smoking” yet I walked into the room with a strong odor of cigarettes. The walls were dirty and carpets filled with stains. I didn’t end up sleeping there. I decided to sleep in my car, it was the best decision I took. Even the sink didn’t work, it’s a waste of my money and I’ll never stay there again.
There was nothing I liked about this motel.
Stayed in August 2022
Reviewed: 8 August 2022
Singh
United StatesNothing in the room was in working condition except the refrigerator. I complained to the staff and they said that’s what you get if you book from Booking .com
Stayed in August 2022
Reviewed: 4 August 2022
Lacey
United StatesIt was so gross and scary and sketchy and absolutely horrible. DONT STAY HERE
How close it was too specific things.
Stayed in July 2022
Reviewed: 21 July 2022
Lovell
United StatesThe A/c could have worked better especially since the wall furnace constantly put out low heat.
It was a good clean cheap room . It was not fancy at all. But there was nothing at all wrong with it either. I even booked the wrong dates and gad to change it at the last second and they accommodated me without any problem.
Stayed in July 2022
Reviewed: 10 July 2022
Ali
United Statescustomer service in the disk
so dirty and bad customer service in the disk
Stayed in July 2022
Reviewed: 2 July 2022
Juan
United Statesnothing
comfortable
Stayed in July 2022
Reviewed: 17 June 2022
Candy
United StatesWalls were so dirty...I didn't dare walk barefoot
Stayed in June 2022
Reviewed: 29 May 2022
Julena
United Stateseverything ! The rooms are dirty and out dated. my key took out the core to the door and I had to get another room. sorry but a lot of junkies around living at the property. poor poor presentation
nothing
Stayed in May 2022
Reviewed: 28 May 2022
Joseph
United StatesThe staff was so kind I flew in and I was early and she still check me in about 9 a.m. when check out time is about 1
Stayed in May 2022
Reviewed: 29 April 2022
Donavin
United StatesThe people that work there are friendly and very non-judgmental. They run a good little s*** and they are kind to all people that are not scandalous. I like staying there because there's no deposit and the maid is top notch. The man that works keeping it clean keeps it clean and it has an ice machine that works. Good atmosphere good dollar value if you smoke smoke outside put this right outside your door is fine there's an ashtray close by. I might give it a 4.6 Stars. It's my kind of hotel
Stayed in April 2022
Reviewed: 14 April 2022
Donavin
United StatesJust a good old-fashioned motel with a key like a real key a metal key I'd stay here again and I am
Stayed in April 2022
Reviewed: 27 December 2021
Mr
United StatesVending machine ate my money and food got stuck.
Staff
Stayed in November 2021
Reviewed: 29 September 2021
Megan
United StatesFront desk staff lazy and clueless. Room 40 - I had to kick the door to get it to open / opening it to leave was much HARDER. TV didn't work (& they gave me the remote with my key??) The phone had NO cables/plugs attached (unusable). Chair in the room was so gross and dirty. I read the reviews & thought I knew what I was in for - no one had stayed in rm 40. I couldn't get out of there fast enough.
Absolutely nothing redeemable except the price, but they should have paid me to stay there after the experience I had.
Stayed in September 2021
Reviewed: 26 September 2021
Artensia
United StatesThey were Rude and Racially unkind Towards family
Nothing
Stayed in September 2021
Reviewed: 28 August 2021
Mari
United StatesIt was nasty tv broken an found cacaroches
Stayed in August 2021
Showing 1 – 25
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