237 Eastern Ave., Gloucester, MA 01930, United States
#15 of 17 hotels in Gloucester
Guests' ChoiceBased on 533 hotel reviews
7.2Cleanliness
8.0
Comfort
7.8
Location
8.3
Facilities
7.2
Staff
8.5
Value for money
7.4
Free WiFi
6.4
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End of dialog contentReviewed: 6 April 2024
Jennifer
United StatesHair in refrigerator and bathtub. Water also in bottom of fridge. Flooring had no covering so was very cold. Minimal places to put clothing/belongings. Only 1 chair for seating apart from beds.
Staff was extremely helpful and friendly
Stayed in April 2024
Reviewed: 28 March 2024
Crawford
United StatesThe electric door locking system was not working properly and the box spring looked dirty.
I liked the customer service I was provided.
Stayed in March 2024
Reviewed: 13 November 2023
Milton
United StatesNext day our fishing trip at Yankee Fleet was cancelled.
The bed was very comfortable. The location was close to Yankee Fleet for our scheduled fishing trip the next morning. The key arrangements worked out great. Enjoyed watching a basketball game on the TV, The room was warm and comfortable.
Stayed in November 2023
Reviewed: 2 November 2023
Koriahn
United StatesProperty was a bit dated but very clean.
Price and convenience
Stayed in October 2023
Reviewed: 31 October 2023
Carl
United StatesFront desk closed early. No one there in the morning.
Nice big room. Clean and quiet. Could have used an extra chair with so much empty space. Another night stand would have been useful too.
Stayed in October 2023
Reviewed: 30 October 2023
Sarah
United KingdomNo WiFi. Not much information from staff (we asked where to go for local restaurants).
Plenty of space. Convenient.
Stayed in October 2023
Reviewed: 23 October 2023
Eugene
South AfricaNothing
Location and comfort. Office staff were excellent and helped us with a booking issue!
Stayed in October 2023
Reviewed: 23 October 2023
Andrea
United StatesThe staff was fantastic!
Stayed in October 2023
Reviewed: 23 October 2023
Mandy
United StatesOur toilet would run if we flushed it a certain way, tennis courts need work
The price it’s clean and lots of running room outside for kids
Stayed in October 2023
Reviewed: 17 October 2023
Robert
United StatesBring your own toiletries. Tiny travel /shampoo, soaps, etc.
Clean, spacy room. Basic amenities. Good for business traveler on short stqy. Comfortable bed. Handy organic market directly across street.
Stayed in October 2023
Reviewed: 16 October 2023
Kirk
United StatesNothing.
Everything went very good.
Stayed in October 2023
Reviewed: 15 October 2023
Gabriel
United StatesWe were never able to connect to the WiFi, one of the beds in the room was extremely wonky because it had a twin size box spring under 2 mattresses. The ice machine is in the office but the office closes at 830 our first night I called back to back around 630 pm and even went to the office no one was there at all no one answering the phone. On top of all of that they make it seem like room keeping is mandatory when you're not in the room. We went out to see Salem for the day and came back with our picked up beds made all of our stuff moved and organized Sure, it looked nice but we had a lot of valuables and electronics and they were all organized and moved !!!!! The last thing my check out was at 11am we ended running behind and leaving the room around 1120am went to the office to check out mind you I called and spoke to the office around 9 am no one was there I had to walk back down to the room to give the keys to the cleaning ladies like we were a lil pissed about all of that to be honest.
Honestly the rooms were amazing the mini fridge was keeping everything extra cold the woman at the front desk very nice and polite and friendly and gave us a lot of information about the area ( it was our first time in Boston and we went to Salem). The rooms had a back side with chairs and a table that was much appreciated.
Stayed in October 2023
Reviewed: 13 October 2023
Zita
United StatesNeeds a smart tv
Room was spacious
Stayed in October 2023
Reviewed: 10 October 2023
Mr
SwitzerlandWLAN coverage in our room. No Breakfast. A little far from the city center.
Quiet and comfortable room, clean. Good Price.
Stayed in October 2023
Reviewed: 8 October 2023
Raymond
United StatesCheck in… forgot to put our key in box… We had to call for help late at night.
Clean room. Nice flooring. Large and airy.
Stayed in October 2023
Reviewed: 27 September 2023
Wanda
United StatesTV did not work. Offered to move us to different room but we had already unpacked-too much trouble.
Basics were there. Clean, spacious.
Stayed in September 2023
Reviewed: 21 September 2023
Guy
United StatesWe really couldn't think of anything we didn't like...we were there during Hurricane Lee (9/23) and they called us in advance to tell us they didn't have a generator...which was no big deal to us..so if you're looking for a place to book at the last minute I think you'll like this place😁
Parking is a breeze we took our F350 Superduty and was a little concerned about parking space but when we arrived we were pleasantly surprised...the rooms are huge and very nice ...TV is larger than most hotel rooms... coffee ..refrigerator and microwave in the room...we had no problems with anything😁👍
Stayed in September 2023
Reviewed: 19 September 2023
Frank
United StatesSome pictures, better furniture
There was no breakfast
Stayed in September 2023
Reviewed: 18 September 2023
Michael
United StatesGood for the price close to everything
Stayed in September 2023
Reviewed: 16 September 2023
Lawrence
United StatesWe stayed there in july and the room was great but the time we had a bed that was not in good shape and made lots of noise when you moved . We requested a different room and they gave us another room . The air conditioner also made strange noises .
The location was great , centrally located to everything we wanted to go to. The hotel is far enough off of the road so that you do not hear the traffic going by .
Stayed in September 2023
Reviewed: 23 August 2023
Kelly
United StatesWas little old , sitting outside was lots of mice running in the grass, pool says open at 9 and wasn’t open til 4:30 in the afternoon , switch for bathroom doesn’t work .
Centrally located
Stayed in August 2023
Reviewed: 22 August 2023
Dyane
United StatesI had a room with 2 double beds. There were 2 pillows on each bed. I checked in and went out for a few hours. When I returned someone had taken a pillow out of my room. I really am not ok with someone entering my room like that. I noticed immediately.
Clean rooms, good renovation.
Stayed in August 2023
Reviewed: 19 August 2023
Eric
United StatesNot having extra towels for the pool, and when i asked i was basically told no. and when i used my towel to dry up poolwater on my room floor, it was dirty like the floor hadnt been mopped in awhile. Is it possible to offer discount beach passes to guests?
Pool
Stayed in July 2023
Reviewed: 4 August 2023
Ann
United StatesNeeds updating outside
Close to downtown and beach
Stayed in August 2023
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