5010 Avenida Encinas, Carlsbad, 92008, United States
#49 of 49 hotels in Carlsbad
Guests' ChoiceBased on 606 hotel reviews
6.3Cleanliness
6.6
Comfort
6.7
Location
8.2
Facilities
6.3
Staff
7.1
Value for money
6.9
Free WiFi
6.2
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End of dialog contentReviewed: 18 May 2024
Jana
United Statessecurity /broken back door/clean, vacuming hallways,
location
Stayed in May 2024
Reviewed: 2 April 2024
Gabriela
United StatesN/A
There was no breakfast it was down when I was staying there and gym
Stayed in March 2024
Reviewed: 8 March 2024
Chris
United StatesGuest’s letting their dogs bark all night. It was so bad with the dogs barking all night I thought I was sleeping in a kennel!
The rooms are very spacious with a large fridge and microwave. A couch to sit on and a large walk in shower.
Stayed in February 2024
Reviewed: 17 January 2024
Claudia
United StatesI have stayed in this hotel before, and I was disappointed to see what has become of it. During check-in, they gave us a room that stunk, no sheets, and it wasn’t ready. I went back, and the receptionist asked me to look at two rooms and to choose the one I liked the most, and we did. The room was clean, but we didn’t notice that it had no towels, and in the kitchenette, there was only one glass. I had to get the towels, and the following morning, I asked for cups and silverware; plates, pots, and pans were also missing. The hotel hallways stunk, the carpet was dirty, the trash cans were full of garbage, and there was garbage on the hallway floors. In the morning, everything was much better, but we were unfortunate to see what the hotel turned into because we could compare the before and after and we like the hotel. I really hope they get their act together because it’s way far of what the hotel used to be.
The location, the room is big, nice and comfortable.
Stayed in January 2024
Reviewed: 10 November 2023
Rashad
United StatesThe dog urine smells in halls and guest dog poop all over outside of hotel
Kitchen comfy bed
Stayed in November 2023
Reviewed: 6 October 2023
Lillian
United StatesThe pots and pans provided didn’t seem very clean
Stayed in October 2023
Reviewed: 25 September 2023
Hollie
United StatesRooms were marginally clean, and smoking in the building clearly wasn't enforced.
Location to the beach and attractions, room size
Stayed in September 2023
Reviewed: 23 September 2023
Hollie
United StatesBuilding and grounds not well maintained and rooms marginally clean - in need of a deep cleaning and more regular trash pick up
Close to attractions and the beach
Stayed in September 2023
Reviewed: 8 September 2023
Jennifer
United StatesThe halls had a strong odor of animal urine. The water in shower was always extremely hot and couldn’t adjust it.
The beds were comfortable.
Stayed in September 2023
Reviewed: 5 September 2023
Ashley
United StatesThe couch was dirty and the bathroom door has holes. There was no TP holder, the carpet in the halls was dirty we stayed 3 nights. The kitchenette didn’t have enough supplies to adequately use it. I am glad I bought breakfast items as there wasn’t a breakfast as listed. The pool was dirty and hot tub was empty, horrible flu problem.
The size of the room was nice.
Stayed in September 2023
Reviewed: 27 August 2023
Shavon
United StatesThe room was dirty stains on comforters and towels. found a shoe next to the couch, so that shows it wasn't properly cleaned. When I checked in, the staff wouldn't even stand up to greet us or tell us about where our room was or go over anything they just handed me the key. Also the room smelled horrible. And there was a hole in the shower that made us feel uncomfortable so we used a towel to stuff in it.
Location was good, close to the beach.
Stayed in August 2023
Reviewed: 21 August 2023
Michelle
United StatesThe couch was very dirty, one of the burners did work. No wash clothes, No shampoo or conditioner. Only 2 towels. No blow dryer. No dish soap or dishwasher soap.
The price was decent
Stayed in August 2023
Reviewed: 17 August 2023
Christiam
United StatesWater leaking from the ceiling and coffeemaker didn’t work
Location
Stayed in August 2023
Reviewed: 14 August 2023
Brian
United StatesRoom smelled. Bed was a little itchy. The house cleaner came into the room before 9AM without knocking
Spacious for the price and location
Stayed in August 2023
Reviewed: 12 August 2023
Judy
United StatesItems that housekeeping should put in rooms.phone not working
There is no breakfast.i .my partner and I had to go purchase a drain plug for bathtub.i had to go back down to front desk for shampoo and cond.
Stayed in August 2023
Reviewed: 7 August 2023
Charity
United StatesJacuzzi was closed. Pool was warm but very murky, we did not get in it. Exercise room was out of order.
The room was spacious, clean and well equipped. Very pleased with the room. We were comfortable and happy even with 4 ladies in the room.
Stayed in August 2023
Reviewed: 27 July 2023
Mathews
United StatesLocation
Stayed in July 2023
Reviewed: 26 July 2023
Troels
DenmarkNot service trained staff, room cleaning cost extra, dirty room
Okay pool, location, free Parking and wifi
Stayed in July 2023
Reviewed: 26 June 2023
Brenda
United StatesIt wasn’t clean
Location was Great
Stayed in June 2023
Reviewed: 24 June 2023
Bennett
United StatesFour things broken in room (sink, door lock, toilet, drain) gave us reason to contact responsive staff.
Great, responsive staff
Stayed in June 2023
Reviewed: 2 June 2023
Gloria
United StatesTowels were too all, breakfast was included in reservation but there was no breakfast due to construction or remodeling
Location was good, the employees were helpful
Stayed in May 2023
Reviewed: 22 May 2023
Artemisa
United StatesMy floor smelled like cigarettes. I was disappointed there was no breakfast. Pretty expensive considering the location and amenities.
Staff was accommodating
Stayed in May 2023
Reviewed: 13 May 2023
Laura
United StatesDirty dishes were in the dishwasher and it smelled.
What breakfast?
Stayed in April 2023
Reviewed: 9 May 2023
None
United StatesKing suite room is nice . Very accessible to beach and freeway. Jessica at front desk was awesome!
Stayed in May 2023
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