147 West 43rd Street, New York, NY 10036, United States
#9 of 414 hotels in New York
Guests' ChoiceBased on 256 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
8.9
Staff
9.8
Value for money
8.6
Free WiFi
9.5
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End of dialog contentReviewed: 15 May 2024
Terry
United KingdomThe breakfast was pretty basic and the eating area was insufficient for the number of people who wanted to eat. The computer was very slow. As everywhere in the US it is assumed that you know what, where, and how things work.
The size of the hotel. The location was excellent. The staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Oliver
United KingdomThe location of this hotel is the best I have stayed in . You are right next door to a fabulous diner and 1 minute from the red steps of Times Square . The staff here are beautiful and helpful from the hosts at breakfast to the various concierges. I highly recommend it.
Stayed in May 2024
Reviewed: 10 May 2024
Beverly
United StatesWished there’d been some more board games in Rick’s and a sweet snack like cookies instead of chips. Other than that, not a thing that would have changed
It was beautifully appointed, clean, comfortable. The breakfast bar was great, and open snacks appreciated.
Stayed in May 2024
Reviewed: 10 May 2024
Jenny
United KingdomNothing
Staff were amazing, 5 star ⭐⭐ Location was perfect, especially for first timers to New York The lounge was a nice touch. A comfy bed, which is rare for a hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Torres-albano
United StatesThe room had no view. Windows shut and room small, so it felt like we were in a super small enclosed area. Also, the sink in the bathroom had a backup, clogged.
Nice staff and lounge with snacks and drinks were nice
Stayed in May 2024
Reviewed: 6 May 2024
Phil
United KingdomNothing not to like!!!
Amazing calm and peaceful location yet seconds away from the madness of Times Square The staff are so helpful, polite and friendly and the whole hotel is extremely clean and well kept.
Stayed in May 2024
Reviewed: 5 May 2024
Bob
CanadaRoom a little to small.
Great location to times square. Continental Breakfast. Staff was great
Stayed in May 2024
Reviewed: 2 May 2024
Gail
IrelandI have no comments here as everything was perfect.
This is an old fashioned hotel but very comfortable. The staff are superb and could not do enough to help. The 2nd floor all day snack facilities were such a welcome after a long day sightseeing or shopping. The beds were extremely comfortable and the room was spotlessly clean. I thoroughly enjoyed my stay and would go back in a heartbeat.
Stayed in April 2024
Reviewed: 30 April 2024
Gail
United StatesSmall hole in the sheets.
Very quiet hotel. Great location. Friendly staff.
Stayed in April 2024
Reviewed: 30 April 2024
Whittaker
United KingdomHotel decor a little tired
Staff and location excellent
Stayed in April 2024
Reviewed: 28 April 2024
Kelly
United StatesLocation awesome, staff all so friendly and helpful, bed was very comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Walid
CanadaBreakfast is over rated
It is a nice hotel located few metars from time square
Stayed in April 2024
Reviewed: 21 April 2024
Claire
United KingdomBit old and tired in places but overall very good. Would have liked fridge in room . Smelt bacon smells coming through bedroom
Location, Friendly staff & bespoke service
Stayed in April 2024
Reviewed: 20 April 2024
Dean
United StatesI love Rick’s Cafe on the second floor. It’s two large sitting rooms, well appointed, with complementary snacks and continental breakfast in the mornings. And, there is a complementary automatic espresso machine!
Stayed in April 2024
Reviewed: 18 April 2024
Kenneth
United StatesBreakfast and all day Ricks cafe Amazing . Staff was so accommodating ! Would stay here again !!
Stayed in April 2024
Reviewed: 18 April 2024
Noel
France-
Location, attentive and friendly staff.
Stayed in April 2024
Reviewed: 17 April 2024
Jones
United StatesI have no negative words for this gem
It was so beautiful. Classic old wood, iron staircase railings, clean classy room, beautiful til in restrooms. The common area on 2nd floor was lovely with breakfast and free refreshments. And the double pane windows ensured a quite nights sleep even in a noisy town that never does. It was absolutely charming
Stayed in April 2024
Reviewed: 17 April 2024
Christine
United StatesLocation, cleanliness,atmosphere, breakfast & extremely pleasant & helpful staff
Stayed in April 2024
Reviewed: 17 April 2024
Lorraine
IrelandThere was nothing to dislike, enjoyed every minute of stay, would highly recommend.
Everything about this hotel was excellent, the staff from front of house, door and reception, breakfast staff and room keepers were all amazingly friendly and helpful. The breakfast was delicious, and the selection of fruit, snacks and drinks available at day was a real bonus.
Stayed in April 2024
Reviewed: 16 April 2024
Divya
United StatesBreakfast could be better
Reception was great, rooms were cozy, excellent location
Stayed in March 2024
Reviewed: 8 April 2024
Jean
United StatesSmall, quiet, yet in the middle of Times Square. Parking next door, affordable, convenient, excellent customer service
Stayed in April 2024
Reviewed: 5 April 2024
Oksana
United Statesit was a small room so pay attention to the footage of the room you book.
it was clean and quiet in the foyer and in the hotel itself. Noises outside made it noisy in the room but it’s understandable because the hotel is close to the Time Square. Overall we enjoyed our stay. Loved that they had slippers and gowns just like in Europe and they offered complimentary bottles of water.
Stayed in March 2024
Reviewed: 1 April 2024
Roger
United StatesThe front desk staff was outstanding, we used to be a committed Millennium customers...no.more we are team Casablanca
Stayed in March 2024
Reviewed: 28 March 2024
Maie
Estonia-
Liked everything - the location, the room, the snacks and especially so welcoming staff who made us feel as home.
Stayed in March 2024
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