2001 Cleveland Road, Sandusky, OH 44870, United States
#17 of 33 hotels in Sandusky
Guests' ChoiceBased on 587 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.3
Staff
8.5
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 5 June 2024
Kathleen
United StatesI got charged TWICE for my room
Fun atmosphere
Stayed in June 2024
Reviewed: 1 June 2024
Smith
United StatesThe deposit clause when checking in.
Clean facility and has friendly, helpful staff.
Stayed in April 2024
Reviewed: 25 May 2024
Layla
United StatesThe water park closes too early
Great
Stayed in May 2024
Reviewed: 25 May 2024
Anna
UkraineThe water in the bath tub could have drain better. But overall, everything was ok!
We enjoyed our stay! It is great to have a waterpark in the same hotel. The room was large enough, well furnitured, no carpet. It was not our first time at Cedar Point, so we can compare some hotels. And this hotel becomes our favorite!
Stayed in May 2024
Reviewed: 22 May 2024
Joy
United StatesIt would be nice to have a pool and hot tub open past 8pm.
Stayed in May 2024
Reviewed: 7 May 2024
Jeffrey
United StatesRooms were a little small
Water park
Stayed in May 2024
Reviewed: 6 May 2024
Elexis
United StatesThe hard wood floor in the hotel room
The water park water slides and the wave pool
Stayed in May 2024
Reviewed: 19 April 2024
Angela
United StatesThe only thing that was a little disappointing was that there wasn't a coffee maker in the room.
Staff was friendly. Check in was quick and easy. The room was clean and beds were comfy. The Waterpark was awesome and everybody enjoyed the attractions.
Stayed in April 2024
Reviewed: 15 April 2024
Erica
United StatesIt was good
Stayed in March 2024
Reviewed: 3 April 2024
Lovez2dance2
United StatesNot enough family bathrooms, it would be ice if castaway bay had 2 more family rooms considering there is showers inside them and people take FOREVER in them.
Arcade was a vital overpriced but was cool looking. Everything else seemed ok except you need like 2 more family rooms in the.waterpark area, with a shower inside there, it takes way too long to stand there and wait. Overall our trip was great! ¹
Stayed in April 2024
Reviewed: 1 April 2024
Grobe
United StatesNeed more things to do in evenings for adults, food etc
Nicely laid out close to food and other act
Stayed in March 2024
Reviewed: 23 March 2024
Losano
United StatesRoom with 2 sets of bunk beds
Stayed in February 2024
Reviewed: 15 March 2024
Lauren
United StatesNothing the resort itself did, the people above of us were super loud and maybe bigger trash cans in the room. But other than that our stay was great 😊
The rooms were very spacious and clean, we had a great time. The waterpark was clean and had very attentive staff. Plenty of chairs to sit. Was a wonderful experience, we will be back!
Stayed in March 2024
Reviewed: 9 March 2024
Ryan
United StatesBunk beds weren't very sturdy. Breakfast is expensive for kids. Wish they had menu items for little ones that won't eat a $15 buffet. The elevator took 5 years of your life lol!
The room was cute. Bunk beds are definitely not made for teenagers but they worked ok. Water park was great! Loved the game room. Finding all the little doors was cute.
Stayed in February 2024
Reviewed: 17 February 2024
Erin
United StatesWhat chemicals does the Waterpark use? My 3 kids came home with red bumps - rashes - all over their body. They've had this the 3 times we've been to Castaway Bay. They are too harsh - we've never had reactions on our skin at any other Waterpark. Yuck...transgenders working at the counter, I almost walked away. Disgusting.
The breakfast was good but kind of pricey for a family of 5. The hotel needs quiet hours, with 3 kids in bed at 9, it was really loud until about 11pm.
Stayed in February 2024
Reviewed: 17 January 2024
Fluffypuffy
United StatesThe hallways really need to be warmer, there were so many people complaining about that aspect. It would be nice to have a coffee maker in the room.
We had the bunk bed room which the kids loved. We thought the changing area in the room was cute but needs a curtain. Breakfast was too expensive. So, I went out and bought milk and snacks. I bought coffee downstairs and a couple of doughnuts. The front desk was so very nice and helpful.
Stayed in January 2024
Reviewed: 15 January 2024
Samuel
United StatesNot long enough
Great stay
Stayed in January 2024
Reviewed: 2 January 2024
Lisa
United StatesBed was due to be replaced as it was quite pitted.
Great waterpark facilities, very friendly staff.
Stayed in December 2023
Reviewed: 1 January 2024
Michelle
United StatesHousekeeping never came to Neither of my rooms!
The water park! The staff was very friendly
Stayed in December 2023
Reviewed: 25 December 2023
Cody
United StatesIf I had to make a compliant it would be the height restrictions for kids in the water park. I think it would benefit the life guards if wrist bands were a thing for heights
Our stay was great! This was our first time and our kids loved it. It was very clean during our stay and the staff were really nice. This was is really geared towards younger kids and it was perfect for my two young girls.
Stayed in December 2023
Reviewed: 18 December 2023
Dana
United StatesI didn't like that certain areas of the waterpark shutdown for approximately 30-45 minutes and then wasn't clearly communication to customers.
Staff was friendly and helpful. Room was clean and spacious.
Stayed in November 2023
Reviewed: 27 November 2023
Marilou
United StatesNone
Room is clean and comfortable,easy accessible to everything
Stayed in November 2023
Reviewed: 24 November 2023
Monica
United StatesDuring Saturday evening- the busiest time at the waterpark many of the areas all closed at once. The basketball pool, wave pool, the big water slides, and the climbing pool. That was disappointing. Especially since that was the busiest time of our stay and so many people without any where to go. I understand the interuption was less than an hour but for the price we paid at the time of night there should have been no interuptions. Also it felt as though the water in the wave pool was cold as well as the water park room in general being cold while not in the water. Our shower was dirty with hair in it and the heater in our room did notnget warm enough especially after being so cold in the waterpark.
We had a great time, staff was VERY friendly and helpful. The room was nice sized, beds were comfortable.
Stayed in November 2023
Reviewed: 29 October 2023
Savannah
United StatesThe waterpark could always use more cleaning and sanitizing.
The esthetics were great, a very Caribbean vibe.
Stayed in October 2023
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