No shower curtain. Tub took literally hours to drain from a short shower. The window was broken and would not close so it let out all the AC through out my stay. When I told the front desk, she said I must not be doing it right. (I was able to work all the other windows, just for reference)

Stayed in October 2023

The bed frame was larger than the bed, I cracked my leg on the bottom leg too many times. Parking, which is a necessary extra expense, was a tight fit~

Great little oasis in the back, looked like in a lush private area, but was actually in the heart of Waikiki.

Stayed in October 2023

Didn’t utilise the pool facilities

Central location, nice big clean rooms

Stayed in October 2023

Outdoor pool bar didn't sell alcohol but you were allowed to bring your own alcohol to the outdoor pool area. Could have had sports on the TV outside.

Great location, 3mins from the beach. Rooms are a great size. Swimming pool, hot tub & outdoor area had a true Hawaiian feel to the hotel. Excellent value for money. Hotel staff were very helpful.

Stayed in October 2023

Everything

Nothing

Stayed in October 2023

The room was noisy because it faced the main street; We didn’t new/washed towels

Location near the beach, shops and restaurants; Friendly staff Good room with Kitchen

Stayed in September 2023

This hotel may be showing its age, it possesses an undeniable potential that, with a much-needed makeover, could transform it into a true hidden gem. The initial room we got had issues where the fridge didn't work and the AC was wonky, but it was resolved quickly.

I recently had the opportunity to stay at Castle Bamboo Waikiki, and I must admit, my experience was a bit of a mixed bag. While the property is a bit outdated, it has a lot of potential and the location is undeniably great. Walking distance to many places to eat, shop and of course the beach. The shining gem of this establishment is undoubtedly the exceptional General Manager, Wade who was helpful because of an issue we had in our initial room.

Stayed in August 2023

Accommodation in Waikiki (and all Hawaii) is super expensive, so nowhere is cheap. But, compared with other hotels this place represented good value. Staff were awesome, location was great. The pool and bar area were really nice and relaxing - an oasis with palm trees to retreat to from the Waikiki traffic and noise.

Stayed in September 2023

No breakfast. Close to beach and shops.

Stayed in September 2023

Close to Waikiki and many restaurants. Property is not overwhelming and very comfortable.

Stayed in June 2023

Larger bed

We enjoy the central location and being able to walk the restaurants and shops and the Beach

Stayed in August 2023

Bad customer service, the elevator didn’t work not one day out of the whole vacation we were there. No room service. Not once did we get new towels or a clean room.

The property itself is beautiful, the pool and the workers in the restaurant in the pool were awesome, now they’re different from the staff of the hotel, the staff from hotel is a different story.

Stayed in August 2023

The room we booked as shown in booking.com isn't the same. This hotel is being advertised as hotel but it isn't. Its is an apartment hotel. Room are ot veung cleaned. You have to request and they will only clean 1x per 7 days. Floor carpeting is very dirty. For the price qe paid for there are other better hotels in the area. Not recommending this hotel to our friends and families Bath tub leaking. Only one elevator working . It was faster to take the emergency stairs.

Proximity to Waikiki Area

Stayed in August 2023

Sadly we spent 3.5 weeks with only one elevator out of two, as they were refurbishing them. It would have been great if they had done the works faster considering it was July and it took forever to wait for it and there are no available stairs (why? To be able to use stairs if we wish would be nice 😊)

The room was very nice, with the bamboo feeling like nice retreat ambient, we had better room than requested, maybe because we upgraded to mountain view on the last minute and that was the one available... The staff was definitely the best, helpful, nice, friendly, polite and on top of everything, they helped a great deal when we extended our stay one whole week and they managed to give us the same room regardless of hotel being fully booked in high season. The swimming pool was just as in the pictures, nice place to chill and relax after a day of hiking and exploring. Food was good and they had vegan option which is all we needed ☺️ The views of the mountains every morning having our coffee was compelling. I doubt I will be looking for another place to stay if I am lucky enough to come back to O'ahu any time soon :D

Stayed in July 2023

The hotel is undergoing renovations which have been going on for some time. The rooms seem to be completed but one lift was out while work was going on, so slow at times. Overall though they're bringing it up to scratch and doesn't take away from the feel of the hotel.

Location is perfect and I've stayed at Bamboo a few times before so aware of facilities and location. Room was biggest I've ever had at the hotel - probably a bit too much space for 1 person but perfectly clean and good kitchenette facilities. Handy to the beach - handy to everything. I love that part of Waikiki.

Stayed in June 2023

The parking is very tight even for a small car, had to keep asking for new towels, towels were stained and they do not replenish hygienic items if you stay more than one night, they do not clean room everyday but even if requested.

The location was very convenient to the beach, shopping areas, food places.

Stayed in May 2023

Bed was only a double size.

Location was the best. Room was spacious. Next to everything we needed restaurants, shops etc. So close to Waikiki beach

Stayed in May 2023

I specified parking in my search and the parking lot was closed. As a result, I was required to park 2 blocks away and walk back and forth to the property.

Location was only 2 blocks from the beach. It also had a couple of nice small restaurants nearby.

Stayed in February 2023

Rooms should be serviced. I stayed for 2 weeks and bed was never changed Had to ask for towels . Garbage bags, toilet paper and more

The quality of the bedding was very bad. Crockery and cutlery were of poor standards

Stayed in April 2023

just the pillows on the bed were a bit from

close to everything , big room with kitchenette

Stayed in April 2023

Staff was friendly. The pool area was beautiful, especially in the evening when the bar was open. The atmosphere was tropical and relaxing.

Stayed in March 2023

it’s nothing I didn’t like

it’s beautiful location and very convenient near All the shopping areas

Stayed in March 2023

Room service and parking.

Location. Everything is close, the beach, restaurants stores.

Stayed in February 2023

Photo and size of rooms and outside pool it’s different, Not that we expected at all, Dont book any apartments here

Stayed in February 2023

All was good

Very helpful staff

Stayed in February 2023