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  5. Reviews of Castle Hali'i Kai at Waikoloa

Reviews of Castle Hali'i Kai at Waikoloa 4 stars

69-1029 Nawahine Place, Waikoloa, HI 96738, United States

#6 of 39 hotels in Waikoloa

Guests' Choice

Review score

Based on 126 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 May 2024

    10
    Would stay there again.
    • Leisure trip
    • Family with young children
    • 3 Bedroom Gardenview Villa
    • Stayed 4 nights
    • Submitted via mobile

    It was great about a 6 min walk to beach on golf course.

    Gated, quiet and clean. Waikoloa community is a nice place to stay and explore.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Perfect stay.
    • Leisure trip
    • Group
    • 2 Bedroom Premium Oceanview Villa
    • Stayed 4 nights

    Terrific room and resort. Great restaurant right on the water. Lovely place all around.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Comfortable condos with access to a private, romantic, ocean front pool/restaurant club.
    • Leisure trip
    • Family with young children
    • 2 Bedroom Gardenview Villa
    • Stayed 7 nights

    There is limited shade at the pool. Perhaps the coast line setting limits the use of umbrellas, but a couple of shade structures might be appreciated. A previous guest had taken the bottle opener in our unit, but fortunately we brought our own. (Obviously this is a very minor point, so you can see we were generally very pleased to be at Halii Kai!).

    Though not on a beach, the setting of the pool/restaurant is dreamy, beautifully sited on a lava coastline with extensive views of mountain and ocean, magical at sunset. The pool itself, while, not large, is nicely designed to feel like a series of small lagoons that give a true resort feeling. The salt water made the experience even more luxurious. The hot tub is especially nice, with a natural gravel floor. In short: the pool area really makes the place stand out, and the fact that there is a limited number of guests makes it feel almost private. We had dinners several nights, and the food was generally of a high quality-- I especially loved the fresh fish sandwich! The poolside setting was attractive, again -- magical at sunset. The staff -- both at the restaurant and check-in-- was extremely friendly and attentive. Overall, the property is nicely landscaped, well maintained and very comfortable. Our unit was tastefully designed and in good condition overall. Everyone in our family was happy we chose Halii Kai!

    Stayed in May 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • 2 Bedroom Gardenview Villa
    • Stayed 4 nights
    • Submitted via mobile

    Couch was uncomfortable.

    Clean neat and easy

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • 2 Bedroom Gardenview Villa
    • Stayed 6 nights

    Pool is a bit small for the number of people and insufficient number of pool chairs

    Location: northwestern part of Waikola beach complex and walking distance to the Hilton Waikoloa where I had a meeting Condos were fairly spacious. Fully equipped kitchen and outdoor grill

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Well worth it!
    • Leisure trip
    • Family with young children
    • 2 Bedroom Premium Gardenview Villa
    • Stayed 13 nights
    • Submitted via mobile

    We had to go home. Truly disappointing. The community is about 22 miles away from normal city life expectations, full gas stations, convenience stores. I still loved it I just need to fill the box.lol

    The grounds were impeccable and the vision of island paradise. The facilities including private restaurant and pool for the gated community also had a sunset view that was amazing with whale sighting just off the point. It was our first trip to the island so maybe we are easily impressed but I do not think so.

    Stayed in February 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • 2 Bedroom Gardenview Villa
    • Stayed 3 nights
    • Submitted via mobile

    every aspect of my stay was excellent

    Stayed in January 2024

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    We had to move apartments in the middle of the stay because there was a leak from the upstairs bathroom to the kitchen. It was an inconvenience because we had to cut our activities for the day to move.

    Great area. Rooms were really big and fit my family of 7 comfortably. The views were great as well. Pool club was a great place to relax and watch the ocean. The entertainment thy had was wonderful as well.

    Stayed in November 2023

  • Reviewed: 4 October 2023

    9.0
    Just what we were looking for and would love to stay again in the future.
    • Leisure trip
    • Couple
    • 2 Bedroom Premium Gardenview Villa
    • Stayed 5 nights

    Very well maintained property and the unit we stayed in was excellent. Well equipped and updated with quality finishes.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    Paradise
    • Leisure trip
    • Family with young children
    • 2 Bedroom Gardenview Villa
    • Stayed 8 nights
    • Submitted via mobile

    It was all great.

    no breakfast provided

    Stayed in September 2023

  • Reviewed: 3 August 2023

    10
    I love that our unit was modern and clean! It was very comfortable and quiet.
    • Leisure trip
    • Family with young children
    • 2 Bedroom Premium Gardenview Villa
    • Stayed 7 nights
    • Submitted via mobile

    I wished that we could bring in our own water bottles or thermoflasks to the pool as that would reduce the amount of cups and trash at the pool. Also it would taste better as the plastic from the cups got a little melty in the sun.

    Loved the comfort of the entire unit as it was large enough for the 5 of us! The grounds were well kept and everything was so clean! Everyone was very friendly too! The pool was so relaxing and happy hour was fun too! I also thought the code entry was a plus since you didn't have to fumble around trying to locate the card or key for entry. It made it so much easier. I felt like anything we needed, just ask the desk or call them.

    Stayed in August 2023

  • Reviewed: 11 July 2023

    9.0
    Pretty and roomy condo. Price was reasonable but was charged cleaning fee at check-in.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 7 nights

    I was surprised to be greeted with a housecleaning bill at check in. It should have been included in the total bill. All of the beds in the condo were loud and made a terrible creaking noise. If you are sharing beds and get up at night, you will likely wake someone up - it's that loud. Windows are adorned with vertical blinds and several of them keep falling. We've had to put them back up many times in the master bedroom, a guest room and the main living area. If you don't put them back up, bright light will shine through in the morning.

    Beautiful condo/resort and near shops and restaurants. Loved going to Island Gourmet Market for our groceries, food, and other essentials for the condo. The restaurants nearby are expensive so Island Gourmet was a nice relief from the expense of the food places. There is a small farmer's market at King Shops and we ate food from the vendors. Really nice. The condo has plenty of room for a large family. Helen at the front office was helpful.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • 2 Bedroom Gardenview Villa
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like how far the pool/ocean club was from the front. If that is your priority, I would suggest requesting a Condo in building 12 or 13.

    I liked the pool staff very much. The Tennis Court, Basketball Court, and Putting Green were an added bonus.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    9.0
    beautiful
    • Leisure trip
    • Family with young children
    • 2 Bedroom Premium Gardenview Villa
    • Stayed 5 nights
    • Submitted via mobile

    it is a lovely smaller condo community. if we were to go again I would pay mote attention to information about the different ways different owners equip their units. ours was not bad, but there are clearly better ones. the pool is fantastic, and we found the staff to be pleasant though some are a bit brisk. i

    Stayed in April 2023

  • Reviewed: 5 May 2023

    9.0
    Beautiful and relaxing. Warm breezes and sunsets.
    • Leisure trip
    • Family with young children
    • 3 Bedroom Gardenview Villa
    • Stayed 7 nights

    Some folks at the pool were extremely obnoxious.

    Beautiful spot. Quiet with a lovely breeze. Most of the food in the restaurant was really good. Pulled pork was a family favorite. Loved the gym, has the most incredible view. Our second time staying at this spot, perfect for a quick getaway.

    Stayed in April 2023

  • Reviewed: 28 April 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    Everything was extremely nice We were a large group and had a great experience.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    9.0
    Loved it!
    • Leisure trip
    • Couple
    • 2 Bedroom Premium Gardenview Villa
    • Stayed 16 nights
    • Submitted via mobile

    We wish there would be designated adult only times at the pool area.

    Great location. Beautiful grounds and pool area. The room was clean, nicely decorated with great amenities. The staff was very kind and helpful.

    Stayed in March 2023

  • Reviewed: 7 April 2023

    8.0
    Lovely including sunset dinners private restaurant. Friendly staff.
    • Leisure trip
    • Couple
    • 2 Bedroom Premium Oceanview Villa
    • Stayed 7 nights
    • Submitted via mobile

    Problems using TV system never resolved even thou office tried to help!

    Stayed in March 2023

  • Reviewed: 27 March 2023

    9.0
    fun and relaxing
    • Leisure trip
    • Family with young children
    • 2 Bedroom Gardenview Villa
    • Stayed 4 nights
    • Submitted via mobile

    mattress

    location

    Stayed in March 2023

  • Reviewed: 11 March 2023

    9.0
    Can't wait to come back.
    • Leisure trip
    • Family with young children
    • 2 Bedroom Premium Oceanview Villa
    • Stayed 9 nights

    The unit we stayed in was very nice. The carpet could use an update and the beds were not very comfortable but not terrible either. There was limited cookwear (just enough to get by) but not enough if you did alot of ur own cooking. The 2 fry pans should go bc no matter how much oil/spray you use everything sticks.

    First of all, the grounds are SO well maintained and absolutely beautiful!! We had quite a few extremely windy days and there was always a crew of grounds-people cleaning up after the winds. They really care about the landscape and flora here. I read several reviews about the Ocean Club rules...and this is true. They are very strict in there and poolside. But by no means a deal breaker. Just be resigned to eat/drink their items and/or fill up b4 you go in. :-) BTW...Kathy (server in Ocean Club) is THE BEST!!

    Stayed in March 2023

  • Reviewed: 21 February 2023

    10
    Condo was great, Maint and front desk staff great. Property beautiful. Servers could be nicer
    • Leisure trip
    • Couple
    • 2 Bedroom Premium Gardenview Villa
    • Stayed 10 nights

    Previous reviews spoke about the negativity at the ocean club pool, bar and restaurant and I would have to agree. Other than the 2 women who passed out towels and always had a pleasant greeting for us, the remainder of the bartenders, waitresses and servers made us feel like we were an inconvenience. No customer service. And once, with no other customers around, the bartender and waitress were chatting and made me wait about 5 minutes while they finished a social conversation. They knew I was standing there and didn't even acknowledge me.

    This condo was more than described. In the description it stated there was a queen and 2 twin beds, when actually it was a king and 2 full size beds. This is a gated community that is beautifully maintained. Helen at the front desk was always helpful and greeted us with a smile.

    Stayed in February 2023

  • Reviewed: 30 January 2023

    10
    Wonderful stay at Hali Kai!
    • Leisure trip
    • Family with young children
    • 3 Bedroom Gardenview Villa
    • Stayed 6 nights
    • Submitted via mobile

    Beach equipment was provided but no beach towels.

    Great location with beautiful well kept grounds and buildings. The home was clean and very quiet at night. Would definitely stay at this property again!

    Stayed in January 2023

  • Reviewed: 27 January 2023

    9.0
    It was a very lovely way to spend a relaxing Christmas holiday.
    • Leisure trip
    • People with friends
    • 2 Bedroom Gardenview Villa
    • Stayed 6 nights
    • Submitted via mobile

    The food at the club restaurant was a bit expensive.

    I loved the amenities of the pool and gym, and our condo was lovely.

    Stayed in December 2022

  • Reviewed: 24 January 2023

    10
    Here for a medical conference and 5 extra days of fun. outstanding stay
    • Leisure trip
    • Couple
    • 2 Bedroom Gardenview Villa
    • Stayed 10 nights
    • Submitted via mobile

    I wish they served breakfast at the Ocean Club (at the pool)

    wonderful. unit 2C had everything we wanted. the dvd player was broken but one of the staff ladies actually brought one from her own home so we could use it. The condo was perfect. The pool is gorgeous and the staff there and in the cafe were outstanding. We had cable tv there and On Demand current movies. Wouldn’t stay anywhere else.

    Stayed in January 2023

Showing 1 – 25

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