1313 S Milton Rd, Flagstaff, AZ 86001, United States
#13 of 55 hotels in Flagstaff
Guests' ChoiceBased on 351 hotel reviews
8.5Cleanliness
9.3
Comfort
9.1
Location
8.9
Facilities
8.5
Staff
9.5
Value for money
8.8
Free WiFi
8.5
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End of dialog contentReviewed: 28 May 2024
Audrey
United StatesRoom rather dark unless you have curtains open. Carpeting appeared clean (prefer laminate). Towels fair, not very fluffy. On-site restaurant not open (finishing renovation at time of stay). Complementary breakfast space a bit tight (maybe due to renovations).
Large DBL Q bed room, large counter top space with dresser, desk and short suitcase bench. Comfortable beds. Good BR with sink inside….also sink outside BR, both with large counter space. Good water pressure with hot water. TV with good reception. Fridge and microwave both worked well. Front desk personnel very helpful and pleasant. Has self laundry to use on site and worked well. Pickleball, basketball and mini golf (right outside door and actually was quiet) also has in/outside pool…all saw some use over the week.
Stayed in May 2024
Reviewed: 26 May 2024
Vicki
United StatesNothing. Everything was great!
We arrived just before midnight. I called the motel and she said they would stay up for us. They did. The young man who checked us in was very nice. Showed us to our room. Very clean, comfortable, well maintained annd updated; better than we expected. One of the nicest Route 66 motels we stayed in on this trip.
Stayed in May 2024
Reviewed: 26 May 2024
Donna
United StatesIt was a great value, clean, and the staff was extremely nice.
Stayed in May 2024
Reviewed: 25 May 2024
Cathleen
United StatesIt was all good. My only partial complaint there's not a lot of parking
The people were very polite and service was excellent. All staff I encountered wetr
Stayed in April 2024
Reviewed: 22 May 2024
Roderick
CanadaCastle Rock deserves the high rating. It is an Inn style motel and perhaps that doesn’t come through clearly when booking. They have great attention to detail on cleanliness and service. It is evident that they have a nice positive work culture in the little team that manages and runs the place.
Stayed in May 2024
Reviewed: 21 May 2024
Azar
United StatesVery small room
Stayed in May 2024
Reviewed: 17 May 2024
David
United StatesAll good.
Room was clean, modern, well appointed for the needs of travelers. I thoroughly enjoyed my visit.
Stayed in April 2024
Reviewed: 17 May 2024
Ronald
United StatesIt was our grandson Zachery Netzel who stayed with you and had nothing but the best to say about his stay. Thank you, Ron and Ann Lang (Zakk's Grand parants)
Stayed in May 2024
Reviewed: 16 May 2024
Norm
United StatesWater pressure was very low.
Very clean and the lady on duty when I arrived was extremely pleasant and helpful!
Stayed in May 2024
Reviewed: 16 May 2024
Kathleen
United StatesNo coffee pot in the room, but did get one from the desk…
Clean room, comfortable bed, very nice towels and linens.
Stayed in May 2024
Reviewed: 15 May 2024
Brandyfs
United StatesA few recommendations: please have some kind of shower handle. Despite the shower mat, the tile can be very slick. I knew it wasn't a handicap room, though, when I booked. Please consider changing your coffee pots from filter/loose coffee to pods. More sanitary. Also, please place a latch lock on the doors. It's nice to have that secondary safety in place. I did hear kids running up and down the back hallway through the gate, and at one point, one of them jimmied the door handle. I knew it was them, though, and had placed the metal folding chair under the door handle for added security.
Room was incredibly clean. It was simple: bed, night stands, 1 dresser, TV, mini fridge, shower. All the basic necessities for a 1 night stay. I generally don't walk on motel room floors barefoot because the carpet is just yuck. This entire motel is loved and well taken care of. The carpet was still soft! My room was tucked away in the back downstairs, so it was nice and quiet (for the most part. See comments below). The lighting was good. Plenty of options between vanity light, overhead light, or nightstand lights. Despite the flood light outside my window, the blackout curtains did their job! The ac unit worked beautifully. Starbucks is right next door, and it's located near several fast food places, Target, and NAU.
Stayed in May 2024
Reviewed: 11 May 2024
William
United StatesShower very weak and took a long time for hot water to start.
Convenient location to fwy. Lots of restaurants close. Very clean room.
Stayed in May 2024
Reviewed: 28 April 2024
Linda
United StatesClean and close to everything.
Stayed in April 2024
Reviewed: 26 April 2024
Deanne
United StatesFolks with fragrance sensitivities should be wary, they use plug in room fresheners.
Easy on and off I40 yet not right on the highway. Owned by a hardworking family who keep this place VERY clean.
Stayed in April 2024
Reviewed: 22 April 2024
O
United StatesVery clean and renovated, great value for the money you pay! Really, I wish all hotels in that category were as clean and tidy as this one. Staff is super friendly and helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Davit
United StatesThe room was exceptionally clean, with a very nice bed and towels. This was an excellent place, especially for the price.
Stayed in April 2024
Reviewed: 17 April 2024
Danny
NetherlandsVery clean rooms, very nice bed and super friendly personell.. such a nice stay that I extended my stay with an extra night
Stayed in April 2024
Reviewed: 14 April 2024
Mary
United StatesThe room had no chair or small table if you bring any take outs, you have to either eat in bed or lean over from the bed to the dresser.
Very clean room and friendly person at the check-in desk
Stayed in March 2024
Reviewed: 8 April 2024
Howard
United KingdomRoom was clean and well presented. Staff were welcoming at reception. Coffee and hot water were available 24/7 adjacent to reception
Stayed in April 2024
Reviewed: 8 April 2024
Howard
United KingdomHot water, cold water, coffee, etc were available in reception though not accessible if on an early start
Standard of room was excellent, very well presented. Greeting at reception on arrival was very welcoming and staff were very friendly and helpful
Stayed in April 2024
Reviewed: 6 April 2024
Justin
United StatesThe location is a reasonably busy road that isn't the quietest in the world. Wi-Fi is not blazing fast, but not a huge deal.
Staff was nice, room was clean and comfy. My room had a nice big shower that got warm plenty fast.
Stayed in April 2024
Reviewed: 6 April 2024
Pamela
United StatesWould have appreciated a coffee maker in the room. Otherwise, no complaints.
Nicely upgraded rooms. Absolutely top notch staff!
Stayed in April 2024
Reviewed: 4 April 2024
Walter
United StatesIt took quite a while to get hot water in the shower.
The room was extraordinarily clean.
Stayed in March 2024
Reviewed: 4 April 2024
Carole
United StatesI wish there would have been a coffee maker in the room. I know there is a Starbucks right next door, but one morning we woke to 6 inches of snow, so it would have been nice to have coffee available in our room.
We really liked the location as we were visiting our son at NAU. Plus lots of stuff so nearby.
Stayed in March 2024
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