The unit we stayed is in need of updating in most respects (and suspect the same for most/others), but that said, everything was in good working order. Walls are thin between units - so you can hear the "heavy feet" traffic (i.e. kids stomping up/down stairs) and louder voices (but not their actual conversations - just the muffled sound). So couples staying here expecting a quiet getaway may be disappointed. Wifi is sufficient for emails and general browsing but don't expect to be able to do much in the way of streaming on-demand programs (or any on-line gaming).

Stayed here for family (of 4 - wife, two sons 18 & 20 yrs old) ski trip. Great location for ski resorts in the area. Staff very friendly and attentive. Our unit (condo C2) was pleasantly spacious and would be comfortable for any family of 4 to 6 people. Any family (of 4 to 6) on a budget that is looking to rent a condo for winter or summer vacationing in the White Mountain area - this will not disappoint you.

Stayed in February 2022

The place is outdated and the price seems a bit high for the quality of the place.

The pool was fun. There’s enough room for 6 people

Stayed in January 2022

The cold water would run out trying to fill the whirlpool tub.

We liked the location and being near enough the local restaurants and shopping plazas

Stayed in January 2022

With kids - they were excited to use the arcade at night, but it was closed to COVID. The pool could have been warmer but still enjoyable. Access at night to the Pool was tough as a pathway was not well lit and or signed as to how to access since no access was permitted through a building. Also, gym facilities closed

The location was perfect. Close to everything, but far enough away from the crazy busy downtown. I would stay again.

Stayed in September 2021

Sauna was closed and workout room

It was clean and lots of stuff to do

Stayed in August 2021

Weekend Pool hours were cropped, closing very Early on saturday. Didnt offer late checkout, Confusion between Booking.com (10-11am) and resort checkout times(10am sharp). Rooms were dated.

Large Rooms, plenty of space. Condo was close to attractions and restaurants. Convienient accommodations; Included Linens and Toiletries, Soap, plates, pots, pans, dishwasher, laundry etc. Indoor/Outdoor pool was clean and not crowded.

Stayed in July 2021

My eldest had the option of the couch bed or the futon for sleeping. He chose the futon in the loft, not sure either could have offered more comfort bed wise. The ceiling fan was unable to regulated beyond "low". There was a box fan in the closet that he used to attempt to reduce the temperature. It was extremely hot up there even when outside temperatures were in the 30's - 40's. The AC needed to be used in the bedroom below to attempt to cool the air to an acceptable level. The Queen bed in the master bedroom had a significant dip in the center and seemed to be disconnected from the frame/headboard causing it to shift with every movement and be incredibly loud. The mattress offered zero support and one felt they sunk to the floor immediately upon placing their weight (with much audible squeaking from the bed). Bed issues were reported upon check out and facility sent follow-up email regarding determination that frame was disconnected from headboard and has been addressed.

The townhouse worked perfectly for my family of four, 2 adults, teenager, and pre-teen. My youngest was able to sleep one bedroom while my eldest had the loft above. They had a lot of fun "annoying" each other while still having their own space. I was very happy that the loft had stairs and I did not have to worry about my clumsy children falling down a narrow iron stairwell as they raced up and down. Unlike many of the units we have stayed in over the years at similar resorts in the North Conway area the living room and bedrooms each had a mini-split style unit that serves as a combination heat/AC to control the temperature.

Stayed in October 2023

Pool should be closed late especially summer

Everthing

Stayed in July 2023

The tubs were not very clean, hair and bugs were present. Bugs were all over the floor on the 3rd floor and clean linens were located under a sink next to the toilet plunger (gross). If cleaning is contracted out they are not doing a great job. Bookings.com states the pool and spa are unavailable and they were available but we didn't have our bathing suits (kids were bummed)

Stayed in December 2021

For >$500/night we expected a bit more attention to quality of services. 1) required to take your own trash to dumpsters...very high penalty fee for leaving trash in unit. 2) Required to wash and put away all dishes 3) Required to strip all beds and leave linens in each room, bed, baths and kitchen 4) Beds extremely squeaky...woke ourselves just sleeping 5) Only hand soap in baths. No shampoo, no notice to bring your own. 6) If needing any more supplies (soap, tissues, dishwasher detergent, etc) you must purchase extra Had we paid $120 a night, this is all reasonable. Yet for the price of a 4 star hotel in Manhattan, we would like not to have gone on vacation to do housework everyday.

Size of unit and it was comfortable for a family of four. Also late booking availability in peak fall season.

Stayed in October 2021

Killed a cockroach in my room. Expected to clean everything before we leave but was dirty when we arrived. Haven’t been since I was little when I loved it. Disappointed.

Stayed in August 2021

1st off way to pricey for what they offer. So many problems. And the staffs attitude was atrocious, also my fiance has mercer because the bathroom towel holder broke off the wall and hit her in the face causing a cut now mercer... Staff was the rudest ive ever dealt with. Worst 4th of july in 45 years on this earth..

I liked the size of the place.. It was a nice property inside. But everything else ruined it..

Stayed in July 2021

The cottage itself was clean/ and roomy. It was rather outdated but that was ok. Only thing that bothered me was that no one told us to bring our own towels for the pool. Towels were not be supplied at the pool due to Covid/ and you had to walk outside to the pool due to Covid. There seemed to be only one towel inside the unit for each person to use for the weekend. I also wish check out time was later than 10. They did not accept a request for a later check out. Would I stay there again … yes as it was roomy and close to attractions.

I like that the cottage was spacious and in a good location near restaurants and skiing.

Stayed in February 2022

right on the highway, noisy

near attractions

Stayed in October 2021

Great location and the staff were excellent. I was able to visit over Columbus Day weekend for our annual girls get a way and was impressed with the spacious setting and dollar value. The only criticism I have is that the place was really dated however; it certainly doesn’t outweigh the value, location and spacious accommodations. I would certainly book here again.

Stayed in October 2021

Wi-Fi was weak kept loosening connection.

Very spacious and comfortable

Stayed in August 2023

close to everything

very clean and comfortable

Stayed in December 2021

The pool divider wasn’t open

Stayed in August 2021

It was not ready for guests ... liked the location but once again so many rules for renters but property was not prepared for guests and website most definitely needs to be updated with correct information on amenities ( when a pool closes at 5 on a Saturday night and a tennis court is locked 24 -7 the website should reflect that ! Same for the gym that was unavailable. Disappointed is an understatement:-(

Property was not ready for rental ( inside was ok BUT once sofa bed was pulled out the inside was full of food etc...) We were told upon arrival we were 1st guest SO that being said place was not cleaned previously.We only stayed one night left the nest day ( no cable , which the property manager said there was issues with spectrum and there was 9 units without cable ) so I understand that but then why not put us in a unit with cable if there’s 9 without it. Don’t rent what your ADVERTISING as amenities IF YOUR AWARE ITS NOT AVAILABLE. How about this one ( we had NO HOT WATER ) we had to boil water on the stove to give kids a bath .... REALLY ??? Again the property was not properly prepared as my husband had to help ( 70+year old managers husband pull out stackable washer and dryer to reset hot water heater !.) He was a kind soul but honestly my husband had to help him as he was obviously not in the greatest of health and was sharing about his recent cancer surgery. Covid is Covid I can understand but no cable no hot water have nothing to do with Covid ! And there’s more told I could only park in my spot came back and someone is in my spot ... Yet supposedly no ones there ? Lots of mixed messages and why is a tennis court locked up ? It’s outside ... so many issues too many to write about.

Stayed in May 2021

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Stayed in August 2023

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Stayed in February 2023

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Stayed in August 2022

There are no comments available for this review

Stayed in August 2021

There are no comments available for this review

Stayed in October 2023