1300 Columbus Ave, Fisherman's Wharf, San Francisco, CA 94133, United States
#53 of 222 hotels in San Francisco
Guests' ChoiceBased on 2061 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
9.0
Value for money
7.9
Free WiFi
8.9
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End of dialog contentReviewed: 3 May 2024
Alan
AustraliaAir conditioning was terrible- thought a plane was taking off every time the fan kicked in Food selection limited for meals - not a restaurant and bar was poor
Staff were great - very helpful
Stayed in May 2024
Reviewed: 1 May 2024
Steve
United KingdomParking prices
Great hotel in a fantastic location, friendly and efficient team. Early check in. Pool area is a plus. Wi-Fi is really good
Stayed in April 2024
Reviewed: 1 May 2024
Haake
United KingdomThe drip coffee wasn’t very nice. The air conditioning unit was very loud.
The location was close to Fisherman’s Wharf and it was easy to use public transport to get around. Staff were very friendly and welcoming. The room was clean and comfortable.
Stayed in April 2024
Reviewed: 1 May 2024
Cherry
United StatesNo Microwave or electric kettle that can be used for coffee in the morning. I hope they will place a microwave and electric kettle for coffee in the morning
Area is clean, and very comfortable. We have the King Part Sea view. Room is very decent size, and the location is superb! Staff is very friendly, they also change towels and make up beddings when they have a chance, which is great!
Stayed in April 2024
Reviewed: 30 April 2024
Lynn
United KingdomWe had a very noisy a/c unit in our room which caused us to have very little sleep the first night, but the staff managed to move us the next morning and provided us with ear plugs, which made for a much better stay.
Ideal location for Fisherman’s Wharf and Pier 39. Hotel was fine, nothing fancy, but ok. Popular with flight crews. Good big reception area, and takeaway cafe facilities which was useful. Staff were very friendly and helpful.
Stayed in February 2024
Reviewed: 30 April 2024
Couch
United StatesI know it's San Francisco but free parking would have been nice. 65$ per night is a little steep.
I think they offer breakfast fir a price.
Stayed in April 2024
Reviewed: 28 April 2024
Helen
United KingdomOur room was overlooking a back alley where we sadly saw quite a few homeless people. There was also a very noisy fan unit in the building opposite which woke us early each day, but we didn't realise it was this until the last day so reported it then.
Really good facilities, city centre pool being a big plus! Kids loved the games room, evening milk and cookies and parents appreciated the free morning coffee and tea. Easy walking to Fisherman's Wharf to wander there or jump on the cable cars. Always felt safe there whereas some areas I know aren't the same in San Francisco.
Stayed in April 2024
Reviewed: 27 April 2024
Daniel
AustraliaA little noisy from streets below They need to invest in double glazing windows to eliminate street noise
Great location Very clean Very comfortable bedding Spacious rooms
Stayed in April 2024
Reviewed: 27 April 2024
Fiona
New ZealandWould have liked tea/coffee making in our room. An extra blanket available in our room.
Great location. Walking distance to everything. Comfy room. Friendly staff at reception.
Stayed in April 2024
Reviewed: 26 April 2024
Lynn
United KingdomThe hours of the bar were a bit restrictive, closed too early.
Convenient to fisherman’s wharf and lovely staff.
Stayed in March 2024
Reviewed: 25 April 2024
Kateryna
UkraineAir conditioning is way too powerful for rooms that size. Hot water is warm at best.
We always stay here during our visits to San Francisco. Close to everything, lots of great cafes nearby.
Stayed in April 2024
Reviewed: 25 April 2024
Barbara
Canadalack of information about the fire drill
all was good except that they failed to inform us about an annual fir drill that started at 9:30 am on the first morning of our stay. We had specifically requested a quiet room as we were arriving after midnight and needed to rest for a long drive. We were awakened by the piercing sound of a fire drill in our room at 9:30 am!!! the unacceptable part of this is that we were not informed of this during our booking nor during our late check in. We would have stayed elsewhere because our main goal was to have a peaceful sleep! At least the management agreed to refund of room charges for that night.
Stayed in April 2024
Reviewed: 24 April 2024
Amit
IsraelThe staff did not greet guests at the entrance and did not offer assistance when asked about the city.
"The location of the place was excellent as it was situated near the piers and major bus routes."
Stayed in March 2024
Reviewed: 24 April 2024
Riki
New ZealandCost of parking & just general street noise that can’t be managed
Great location, lovely staff, was clean & felt safe. Loved the free postcards. Such a lovely touch
Stayed in April 2024
Reviewed: 23 April 2024
Jillian
United StatesBeds could be better, more comfortable.
Kids loved the arcade and pool areas
Stayed in March 2024
Reviewed: 23 April 2024
Smallfield
AustraliaTea/coffee facilities in the room would be helpful.
Good location, very comfortable beds, helpful staff.
Stayed in April 2024
Reviewed: 18 April 2024
Michelle
United StatesNothing to report here.
Everyone that worked there was very pleasant. The place was quiet and clean, I would stay there again!
Stayed in April 2024
Reviewed: 18 April 2024
Veronika
Czech RepublicIt was quite noisy in the night, sound isolation windows would be nice. Also the cost of garage is crazy...
Nice and clean hotel in good location. The room was big and had everything we needed, with nice shower.
Stayed in March 2024
Reviewed: 18 April 2024
Robert
US Virgin IslandsCan’t complain at all
The ambience.
Stayed in April 2024
Reviewed: 16 April 2024
Jerry
CanadaCost of parking
Location
Stayed in April 2024
Reviewed: 15 April 2024
Joseph
United StatesNo fridge or microwave in room. View was facing ugly wall. You’ll hear some sirens and seagulls during the night or early morning.
Location was great. Clean. Very efficient. Never waited for an elevator. Can go straight from room to garage to get to car. Very clean. Posh. Staff is great.
Stayed in April 2024
Reviewed: 15 April 2024
Andreas
SwitzerlandThe noise level of the A/C unit and from the nearby street (as it is unfortunately typical for the U.S. and specifically for San Francisco, the windows are of very low quality, and the noise level inside is almost the same as outside).
Nice hotel with good rooms and a great location.
Stayed in April 2024
Reviewed: 14 April 2024
Khanh
United KingdomGames room, cookie time
Stayed in April 2024
Reviewed: 13 April 2024
Nicholas
SwedenThe main issue is noise from surroundings. I had to ask to change rooms first because of a lot of noise from street outside window, then the new room faced an industrial building which also had very loud ventilation. Rooms really need better sound insulating windows. The large security deposit (~$100 a night) they take from your card is annoying. Staff are mostly young and seem overwhelmed, but are friendly.
The location is good. The rooms are very spacious with big, comfortable beds. The hotel is generally well equipped with free coffee in the mornings, coffee and tea facilities available on request. The lounge/games area is good, but gets crowded, and the pool is nice to have but is lukewarm at best. Free bike rental is useful, but could be for a bit longer than 4 hours.
Stayed in April 2024
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