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Reviews of AmericInn by Wyndham Chanhassen 3 stars

570 Pond Promenade, Chanhassen, MN 55317, United States

#2 of 2 hotels in Chanhassen

Guests' Choice

Review score

Based on 306 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 14 May 2024

    7.0
    ok
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    breakfast was less then before. coffee ran out. staff not real attentive

    great location for dinner theater and arboretum. nice to have spa open till midnight

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    AC was noisy, bed side lamps didnt work, toilet felt like it was loose.

    Location, bed was comfortable. Clean, breakfast was acceptable.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Excellent will stay here next time I’m visiting Minneapolis
    • Leisure trip
    • Couple
    • Deluxe King Room with Hot Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff was amazing. Loved the rooms nice and spacious. Adult time in the pool area after 10. A great restaurant and liquor store across the street

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    I think that your desk check lady needs to be a little more friendly. Like she really enjoys her Job 😁

    We enjoyed our stay for sure!! I spoke with Neera to make reservations and she was fantastic 😊

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Decent but should be less expensive for how it was.
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The jets in the hot tub did not work. One staff working so they were very busy. No towels in the pool. Bathtub was absolutely disgusting. Floors were not vacuumed. Bed was not comfortable Breakfast was not stocked. Staff was trying but it was too much for one person to deal with.

    The staff were super kind, the lobby was very nice, room was mostly clean, minus the bath. Very accommodating when i needed to change number of beds. Were able to handle a bunch of dance girls being hyper.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night

    We got there 10 min before breakfast was closing (our fault) and found that the breakfast set-up was being taken down. However, the attendant was helpful in getting us what food she could. We appreciate that it is pet-friendly and brought our 2 small dogs with. The linoleum/vinyl floors are definitely a good flooring choice to have when allowing pets. It was super close to the Chanhassen Dinner Theatre, which we went to that night -- so we appreciated the convenience.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Our stay was good overall. Our first priority is cleanliness and that was On par.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room smelled strongly of Fabulosa cleaner, which is a good sign but overboard with the fragrance. Heater startled us awake a number of times because at its start, it sounded like an alarm. Once it in got going, it was tolerable.

    Cleanliness and location were spot on for us.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    8.0
    All in all, I would definitely recommend.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Everything went well. Not anything I didn't like. I left a personal item there by mistake, and they were very accommodating about holding on to it until I could retrieve it.

    Our room was very large and comfortable and breakfast was free.

    Stayed in November 2023

  • Reviewed: 13 January 2024

    7.0
    I'd stay there again.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The continental breakfast was below average and it was the exact same all 3 days I was there. The coffee was not good either.

    The location was great. It was nice and quiet. It was consisted with the other americinns I'm used to.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 2 nights

    I was okay with everything. I didn't have much bad to say about AmericInn. The only thing I can really think of is the limited selection for the TV.

    Breakfast was excellent. I love waffles. I recommend having waffles every visit. Everything was cleaning the room and available. The energy and environment was great. I'll visit again someday. Much better than Country Inn.

    Stayed in January 2024

  • Reviewed: 4 December 2023

    7.0
    The hotel served its purpose for the trip. The building needs some TLC.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast selection was poor. Facilities needed work done.

    Locato

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    It was ok, but for the price I expected more and will most likely not choose to stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night

    It was a bit more run down than what I expected by the pictures. Needed a little milk for the baby; I knew they served breakfast and had milk, but they weren't willing to get me any and had to venture out and find a store to get some.

    The breakfast was ok, The waffles were good. The coffee was weak, the scrambled eggs were cold. The room was clean and the bed was comfortable.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    7.0
    Close but NOT Clean!!!
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    THE BATHROOM WAS HORRIBLE!! NOT CLEAN AT ALL. MAYBE JUST OLD AND WORN!! GOOD THING I BOUGHT LYSOL. TOWELS WERE STAINED. TOILET AND TUB NEEDED CLEANING. BED WAS OK. HOTEL NEEDS UPDATING!! And new linens!! U can only wash something so much b4 having to change things out for New!!!

    LOCATION WAS PERFECT!! It's in the middle of a strip mall with restaurants and shops right in walking distance!! Only 5 minutes from the attraction that was the reason for my trip.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Good!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 2 nights

    Cannot think of anything, really.

    Nice breakfast. Welcoming staff. The interior of this place is very attractive.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Nice hotel. Comfy beds.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night

    No complaints

    Beds were comfy. Room was clean. Breakfast was good. Reasonable price.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Hot Tub - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ehhh. But it's a free hotel breakfast not a 5 star restaurant. I can't complain.

    Great location, comfy clean room with a hot tub.it had everything we needed nothing more or less. Hallways seem not too updated but the room was terrific for the value, I would definitely stay again. The pool hot tub didn't seem to be working but that's why we got a room with one. So not an issue

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    We got to check in early, which was very helpful because we had a wedding to attend at Chanhassen D.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn’t as comfortable as mine, but pretty good.

    Many choices and everything was tasty

    Stayed in October 2023

  • Reviewed: 31 August 2023

    8.0
    It was fine.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    All was ok.

    Breakfast was fine. I liked the light next to the bed. The water running down the shower drain was a bit slow. Nice large room.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Location was great
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Hot Tub - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was ok. Not rude but not friendly either.

    The room was larger than most. Very quiet even though we were next to the elevator.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Not at all like the other Amercainn we have stayed in, also we where restied the pool area because t
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night

    the room had no warmth and felt very sterol, the lighting was horrible and the window shade sucked

    Nice variety of foods but the buffet was not attended to orange juice was just pumping water, hard-boiled eggs uncover in a bowl in the Refer. that had to be there for at least a week miss colored and dry. No pitcher of water on the buffet

    Stayed in August 2023

  • Reviewed: 1 August 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    fITNESS CENYER OUTDATED.

    cOLD COFFE.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    It was decent and very good location but needs some updates
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Needs updates, plumbing issues in my room

    Location, good breakfast

    Stayed in July 2023

  • Reviewed: 25 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub not working

    Across from a excellent restaurant Temperature of pool prefect Breakfast good Very friendly staff

    Stayed in July 2023

Showing 1 – 25

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