406 West Ojai Avenue, Ojai, CA 93023, United States
#11 of 11 hotels in Ojai
Guests' ChoiceBased on 538 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.8
Facilities
7.1
Staff
8.4
Value for money
7.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 April 2024
Xiaolu
United StatesBreakfast is good with fresh fruits
Stayed in April 2024
Reviewed: 9 April 2024
Cydney
United StatesThere clearly needs to be some additional upkeep. The bathroom faucet was very jiggly (not attached to the sink any longer) and I had to hold it when turning the water on. The icemaker was completely dismantled, and the manager/owner (?) had to come out and release the ice into my bucket for me.
All the extra little decorated details are quite lovely. As was the outdoor spa and pool. I was very excited about the Jacuzzi tub in the room. The bed was extremely soft and comfortable after many hours of driving.
Stayed in April 2024
Reviewed: 4 April 2024
Joy
United StatesThe faucet in my room was broken and the room felt a bit dark and musty
Happy hour snacks were nice. Breakfast seemed like a good spread but didn’t have any.
Stayed in March 2024
Reviewed: 18 January 2024
Keri
United StatesOverall it was great! I did trip on the curb outside the room between the room and the car. The curb is curved and there is not easy access between the room and parking lot. I tripped on the curb and landed on my knee, elbow, and hand. I was able to get ice from the front desk staff (the ice machine was out of order?). Thankfully I had no broken bones, but had to take a day off work for X-rays and to take care of my (still) swollen knee.
Beautiful, quaint, proximity to town, happy hour and breakfast, staff, and amenities.
Stayed in January 2024
Reviewed: 28 December 2023
David
United StatesBreakfast
Parking and positioning
Stayed in December 2023
Reviewed: 14 December 2023
Elissa
AustraliaWe did not feel safe at the property due to the other guests staying
The swimming pool and spa was great
Stayed in December 2023
Reviewed: 12 December 2023
Tanya
United StatesHappy hour and breakfast
Stayed in December 2023
Reviewed: 10 December 2023
Ana
United Statesbreakfast
charming little hotel, like the old furniture
Stayed in December 2023
Reviewed: 29 November 2023
Sharon
United StatesHot water lacking at certain times. We think everyone was filling their in-room jacuzzi tubs!
The heated pool and jacuzzi were gorgeous. Easy walk to restaurants and shopping and access to Rails to Trails bike/walking path.
Stayed in November 2023
Reviewed: 22 November 2023
Dennis
United StatesJets on the jacuzzi were VERY weak. The breakfast was SPARSE.
The room was beautiful with a stained glass window. I was very surprised to have a private patio with table and chairs.The breakfast was spare. Nothing special at all.
Stayed in November 2023
Reviewed: 16 November 2023
Sharon
United StatesThe furnishings were a bit too shabby. The toilet area was very cramped. There were no fire alarms or carbon dioxide monitors. The bed was too close to the heater/air conditioner for it to work properly and it was possibly dangerous.
It was convenient. It had some lovely design features. The beds were very nice. It looked beautiful. Nice pool area.
Stayed in November 2023
Reviewed: 1 November 2023
Kinslow
United StatesCheck in.
The room was cozy.
Stayed in October 2023
Reviewed: 27 October 2023
Richard
United StatesCould not get the spa to work.
Location was great. Would have liked some hard bouled eggs.
Stayed in October 2023
Reviewed: 18 October 2023
Sergio
United StatesThe mattress it was very soft and it hurt my back way to soft
Stayed in October 2023
Reviewed: 17 October 2023
Eric
United StatesSink did not drain well, bathroom door sticks. Leftover dirty laundry in drawer and wet washcloth over shower rung. There was no sign in the room for maid service, so we didn't know we needed to hang it, and subsequently no maid service was performed. We were only there two nights, so by the time we learned, it was too late.
Friendly staff, charming decor, excellent convenient location.
Stayed in October 2023
Reviewed: 2 October 2023
Martin
Czech RepublicThe swimming pool was very nice.
Stayed in September 2023
Reviewed: 26 August 2023
Víctor
United StatesThe bed was too high
The arquitecture
Stayed in August 2023
Reviewed: 29 July 2023
Mary
United StatesIt needs an update, doesn't provide body soap, shampoo or iron
Nice personal
Stayed in July 2023
Reviewed: 4 July 2023
Abbey
United StatesOur mattress/bed could have been more comfortable; the bed was very bouncy. Also, the tile floor could have used an area rug for a little more coziness. These are nitpicky things; overall, we had a great stay, and will happily book again!
The pool and jacuzzi were clean and open until 11pm, which we took advantage of! The location is amazing, and I found it hard to believe the amazing deal for our stay, so close to the Ojai Arcade. We walked the entire time we stayed here. Staff were all incredibly kind; continental breakfast and dining room were ample, and sun-soaked... it felt like a Bed & Breakfast in its charm.
Stayed in June 2023
Reviewed: 26 June 2023
Lori
United StatesOutside of the room the street noise was loud! The hotel is located on a very busy highway. Our room was very dated but clean. The continental breakfast needs better attention! Food was picked over and not replaced.
Stayed in June 2023
Reviewed: 15 June 2023
Helen
United StatesWith a little TLC Chantico would be stellar. Things like a lightbulb in the shower that is at the pool and a new shower head. New paint here and there. Keeping things a bit more tidy on the exterior. It's an adorable place, but it feels a bit neglected. Just a little love and upkeep would go a long way. The parking lot sucks, but it's not their fault, you'll still be grateful for the location.
Chantico has character and unique decor. It's nice to have a hot tub and jacuzzi and be near downtown.
Stayed in June 2023
Reviewed: 13 June 2023
Jonathan
United StatesI little rough around the edges. Not for the snooty by any means.
Charming and a little funky.
Stayed in June 2023
Reviewed: 7 May 2023
Lee
United StatesI hung my white bathing suit inside the closet to dry and it got rust stains on them afterwards and I don't think it will come off.
I liked that they had a pool and hot tub. I also appreciated their breakfast. It's very quaint and cute and the staff was very friendly.
Stayed in May 2023
Reviewed: 28 April 2023
Maria
United Statesno access to staff after 11
cute creative property breakfast
Stayed in April 2023
Manama, Bahrain
Sakarya, Turkey
Leersum, Netherlands
Reggio Calabria, Italy
Reedham, UK
Santiago, Chile
Parma, Italy
Kopaonik, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content