157 Pimlico Drive, Charles Town, WV 25414, United States
#2 of 9 hotels in Charles Town
Guests' ChoiceBased on 317 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
9.0
Staff
9.4
Value for money
8.5
Free WiFi
8.0
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End of dialog contentReviewed: 18 September 2022
Tim
United StatesN/A
Close to casino
Stayed in July 2022
Reviewed: 7 September 2022
Kahley
United StatesLocation was great easy to find. Nice big breakfast. Clean rooms and helpful service.
Stayed in September 2022
Reviewed: 29 August 2022
Rickey
United StatesEverything was Good!!
Stayed in August 2022
Reviewed: 22 August 2022
Sandra
United StatesThat I forgot about breakfast.
Staff and the place was beautiful. Enjoy.
Stayed in August 2022
Reviewed: 19 August 2022
Carolyn
United StatesN/A
The breakfast was very good
Stayed in August 2022
Reviewed: 1 August 2022
Erin
United Stateslocation and friendly staff
Stayed in July 2022
Reviewed: 31 July 2022
Rickey
United StatesNothing, it was a pleasure to stay there. Thanks
Had so much fun, did not make breakfast time, was on vacation, but the location, hotel and my time there was GREAT!!!!! The Hampton Inn was Exceptional
Stayed in July 2022
Reviewed: 21 July 2022
Dolores
United StatesThe pool was closed for renovations. But aside from that, nothing to complain about.
Always try to stay at Hampton Inn when we go away. Which is not very often. So when we do go away, it's very important to us that the facilities be clean. Staff is gracious and accommodating. Hot breakfast is always wonderful. We have missed it the last couple of years.
Stayed in July 2022
Reviewed: 18 July 2022
Renetta
United StatesWas a bit pricy but everything is now
Staff was warm and pleasant
Stayed in July 2022
Reviewed: 15 July 2022
Beth
United StatesI didn't like that we weren't informed the pool was being serviced by booking.com. Yes, we could use a different pool at another hotel but feel this should have been stated before booking as it is one of the items I searched for when booking. I would have chosen differently had I known.
We enjoyed the hotel. It was comfortable, clean and the staff was friendly.
Stayed in July 2022
Reviewed: 6 July 2022
Ronald
United Statesno dogs
exc
Stayed in July 2022
Reviewed: 5 July 2022
Lewis
United Statescleanest
Stayed in July 2022
Reviewed: 5 July 2022
Jennifer
United StatesStaff was excellent - friendly, helpful, really great. Room was clean, comfortable and the free breakfast was excellent.
Stayed in July 2022
Reviewed: 27 June 2022
Michael
United StatesShower drain broken
Location. Convenient and breakfast
Stayed in June 2022
Reviewed: 26 June 2022
Smith
United StatesPool was not open
Breakfast was great
Stayed in June 2022
Reviewed: 20 June 2022
Caroline
United StatesVery clean and comfortable for our trip. All the staff we encountered were very friendly.
Stayed in June 2022
Reviewed: 30 May 2022
Cristin
United StatesThe breakfast could have been of better quality and the shower pressure was disappointing considering the cost of the room.
Overall, it was great! The room was roomy and comfortable. The pool and jacuzzi were nice. The staff was friendly and helpful. And they allowed us to check in around noon, which I really appreciated!
Stayed in May 2022
Reviewed: 28 May 2022
Lisa
United StatesBed to soft
Staff was excellent
Stayed in May 2022
Reviewed: 22 May 2022
James
United StatesI had a hard time finding ice due to several machines on the floors weren’t working
I didn’t eat breakfast the next morning
Stayed in May 2022
Reviewed: 20 May 2022
Jessica
United Statesvery friendly staff
Stayed in April 2022
Reviewed: 19 May 2022
Shawn
United StatesVery clean. Curtious service.
Stayed in May 2022
Reviewed: 10 May 2022
Debbie
United Stateslocation was close to the casino, shuttle to casino, clean rooms, friendly staff, breakfast was good.
Stayed in May 2022
Reviewed: 9 May 2022
Cheryl
United StatesCost but realize I am paying for the location and the shuttle services.
Ease of check in/check out, friendliness of staff and awesome breakfast!!
Stayed in May 2022
Reviewed: 25 April 2022
Stephanie
United Statesnothing
great location and the staff very nice
Stayed in April 2022
Reviewed: 21 April 2022
Joseph
United StatesNothing
Breakfast was more than expected.
Stayed in April 2022
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