92 Choo Choo Avenue , Southside, Chattanooga, TN 37402, United States
#7 of 84 hotels in Chattanooga
Guests' ChoiceBased on 247 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.3
Value for money
8.9
Free WiFi
8.9
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End of dialog contentReviewed: 13 May 2024
Beaumont
United StatesParking
It was not your ordinary hotel. It was just different enough to make it really a great stay
Stayed in May 2024
Reviewed: 13 May 2024
Allison
United StatesI can't think of anything.
Everyone was accommodating. I had a gift in my room and a nice card. I am active duty having earned the Distinguished Flying Cross and was brought in for speaking at an event. Everyone was great to me.
Stayed in May 2024
Reviewed: 13 May 2024
Lydia
United StatesThe hotel allowed pets which is okay however, Dogs barking late into the night makes for a restless night. Should have a designated area for rooms for pets
Beautiful property and great location near many restaurants and tourist attractions
Stayed in May 2024
Reviewed: 13 May 2024
Leah
United StatesWe liked it all.
Great location, clean, friendly staff.
Stayed in May 2024
Reviewed: 13 May 2024
Hembree
United StatesWe enjoyed everything!
The Staff was great ! The Hotel was just beautiful.
Stayed in May 2024
Reviewed: 12 May 2024
Paula
United KingdomSet around the old railway station, the hotel was really quirky and elaborately furnished in keeping with old sleeper trains/stations. Lovely swimming pool and plenty of bars and restaurants near by.
Stayed in April 2024
Reviewed: 12 May 2024
Kimberly
United StatesThe shower drain was clogged.
Great location, close to lots of restaurants. It was clean. It was comfortable and the staff was nice and fast.
Stayed in May 2024
Reviewed: 12 May 2024
Paul
United StatesWe loved the location.
Stayed in May 2024
Reviewed: 11 May 2024
Kristy
United StatesParking lot
Beautiful room and all the right amenities
Stayed in May 2024
Reviewed: 11 May 2024
Aspan
United StatesNo parking!
Everything. You could literally walk to everything you want to do.
Stayed in April 2024
Reviewed: 10 May 2024
Paul
United StatesI was surprised that coffee was not available in the lobby free of charge, charge for coffee in the room was ridiculously priced. Need to ensure the refrigerator is marked that the items inside are "for purchase only" otherwise "do not open".
Bell man was exceptionally friendly and helpful. Front desk personnel assisted with a charge mistake and rectified it immediately.
Stayed in May 2024
Reviewed: 10 May 2024
Chloë
SwitzerlandI missed having a breakfast available but a cafe close by was outstanding so it worked out well 😁😁
Amazing location, super comfortable, great shower and lovely design throughout. I’d very happily stay again.
Stayed in May 2024
Reviewed: 9 May 2024
David
United StatesThe pillows were extremely large and caused you to have a kink in your neck if you were not used to sleeping with that type of pillow. Also, there was a smell that permeated the room mostly in the evening and overnight when the fan kicked on. It started out faint the first night and progressively worsened the next few evenings. When I asked, I was told there was a processing plant a few blocks away.
It was a nice and clean hotel with friendly staff and very spacious rooms.
Stayed in May 2024
Reviewed: 9 May 2024
Sheila
United StatesI didn't like paying $18 to park in a normal hotel parking lot. If it was in a secure parking garage... sure.
The staff was friendly, accomodating, and I loved that we were greeted by a dog! My room was clean and cozy. I loved my stay.
Stayed in May 2024
Reviewed: 9 May 2024
Gina
United StatesNot a fan of the coffee. It would be nice to offer free coffee in the lobby
Great location. Room super comfortable
Stayed in April 2024
Reviewed: 9 May 2024
Brooke
United StatesI liked everything about it, wish there was room service, but there’s so much attached to/around the hotel, it makes it easy!
Stunning property, clean, felt safe in a downtown area with 2 kids, alone, for a family weekend!
Stayed in May 2024
Reviewed: 9 May 2024
Joanne
United StatesNothing
The property was beautiful. The rooms were exquisite. The staff was amazingly helpful and courteous. there was not thing I could find to make note of.
Stayed in May 2024
Reviewed: 9 May 2024
Sally
United KingdomCould do with a water fountain in foyer as bottled water on room was expensive
Comfy bed , cool decor swimming pool
Stayed in May 2024
Reviewed: 8 May 2024
Christopher
United StatesThe room was superb, clean, fresh and the facilities sublime.Staff was very friendly and helpful.
Stayed in May 2024
Reviewed: 8 May 2024
Becky
United StatesBed was a bit soft for my taste
Location
Stayed in May 2024
Reviewed: 8 May 2024
Tutawl
United StatesEverything else but the room costs more! The coffee in the room is not free like most places. You pay $6 a cup for coffee in your room but only $3 in the lobby. You also have to pay $18 a night to park there. So make sure you read EVERYTHING about them before you book.
Stayed in May 2024
Reviewed: 7 May 2024
Veronica
United StatesNone
The location,easy access to everything Near restaurants,minutes away from Attactions Like Ruby Falls NIC AND NORM IS AN EXCELLENT RESTAURANT GATE 11 GIVES YOU 10% DISCOUNT IF YOU ARE STAYING AT HOTEL CHALET. THE STAFF ARE GREAT VERY ACCOMMODATING
Stayed in May 2024
Reviewed: 7 May 2024
Clark
United StatesVery limited food choices.
Very cozy room. Loved that it had an outside space.
Stayed in April 2024
Reviewed: 7 May 2024
Michael
United StatesExcellent room and property. Also loved immediate area.
Stayed in May 2024
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