The parking was $18 a night. We stayed 4/26-4/27. There was apparently prom happening on both of these nights and the parking was taken up by them. We even passed a group of kids who were talking about taking up the hotel parking so they didn’t have to pay. On Saturday night when getting back to the hotel we had to wait about 10-15 minutes for someone to leave to be able to get parking. In instances like this we should not have to pay to park when we can’t even park in the designated spots.

The hotel is very nice. The entire property was well maintained and clean. The staff was exceptional. Everyone we encountered was friendly. Lots of places are within walking distance or a short drive, but it didn’t feel as if we were in the middle of downtown.

Stayed in April 2024

Stayed here while passing on a road trip. The hotel is in a great spot, with great places to eat around it. Super classy decor, with a boutique feel. And very comfortable. Would definitely recommend a stay here.

Stayed in April 2024

This may be a booking.com issue but a balcony is NOT included and is an upgrade of 25.00 and parking is 18.00 a night, also not detailed in the description. You find this out when you arrive. The front desk was amazingly kind about it and said they are working with booking.com to resolve.

Uniqueness, Clean, Beautiful and thoughtful decor. The property is amazing with a quaint onsite food and wine restaurant, a caboose in the courtyard serves up food and drinks ito live music. The pool and the train cars (which you can also stay in for an upcharge of 150 or so) is next to courtyard for added ambiance. A beautiful and fun property.

Stayed in April 2024

Everything was extra. Parking $18. Water and minbar in room expensive

Location and history

Stayed in April 2024

N/A

Very eclectic, beautiful facility. Loved the vintage decor. The grand staircase is amazing!!!

Stayed in April 2024

It was very regal

Over all it was nice, I didn’t expect to pay for parking on the facility in the open parking lot.

Stayed in April 2024

Parking ticket on the first night in a spot we were directed to park in by the door attendant. . Hotel took care of the ticket. Based on other reviews, this happens a lot, and there should be a better system to notify the ticketing agency which vehicles are guests.

The cleanliness, design, and train cabin theme of the room. The patio was nice for relaxing in the sun and coffee in the morning. The shower pressure was excellent, and the AC kept the room cool. The location was perfect with several tasty restaurants within walking distance.

Stayed in April 2024

Everything was clean, we had everything we needed.

Stayed in April 2024

Loved the charm of the hotel and the room.

Stayed in April 2024

I love the history

Stayed in April 2024

Over priced danish as a breakfast offering.

Stunning decor. Such comfortable beds. The train carriage rooms looked really interesting too. Didn’t want to leave.

Stayed in April 2024

This was a lovely hotel. The staff were very attentive and helpful. The room was huge, comfortable and immaculately clean. Good places to eat and drink within easy walking distance. The free shuttle bus into town was a bonus.

Stayed in April 2024

Location

Stayed in April 2024

They not telling me the minibar you had to pay for

I like the atmosphere

Stayed in March 2024

😁There was nothing about the property that I was displeased with. Next time I will book the train room. I didn't realize that when booking, there was a difference. I really wanted to stay in a train room for my husband's birthday.

I loved the room decor, and the bed was super comfortable. The proximity to restaurants was great, and I loved the live music in the courtyard.

Stayed in April 2024

Absolutely gorgeous decor throughout! The lobby is stunning and every bit of the room was clean, classy and above expectations.

Stayed in April 2024

The pastry and coffee in lobby could have been included as an option, rather than an extra for a fee. Printed info or a plaque on the wall would be a nice way for guests who are history buffs to learn about the role of the railroad at that location in Chattanooga.

Wonderful area for those interested in railroad history, historical preservation projects, and how Glenn Miller’s song Chattanooga ChooChoo came to be! Good spot for early breakfast is the farm to table café around the corner and in the restored train station The Frothy Monkey…

Stayed in April 2024

Parking was limited but we were there during a wedding. They were flexible with parking during the busy time until it opened up.

Location and cleanliness of the whole facility.

Stayed in April 2024

When we arrived, there wasn't enough parking. After driving around for a while and finding two spots, we discovered that the lot in the back was for the apartments. We finally found two spots. We stayed around the hotel where we could walk so we wouldn't have to find parking late at night. The rooms were great, and we would stay again. My only complaint would be that the rooms are a bit dark and need a little more light. With 3 people in the room trying to get ready, Using the mirror by the front door to put on makeup was difficult since it was so dark.

The staff was extremely friendly, and the room was very nice. We had two rooms, and everyone had positive things to say.

Stayed in April 2024

Parking cost was not bad, but it could have been included with the room

We loved that there was SO much to do on the property and other restaurants/sites were within walking distance.

Stayed in April 2024

Oh said above . A male staff member made me feel unsafe .

Propertymanager and most staff was wonderful. One man , door person asked for my room number so he can bring wine to my room since there was a definite mixup with my booking with booking.com. Thought it was weird because he could find out my number from front desk. Made it it a little uncomfortable to sleep due to that but we were fine and safe so it turned out great.

Stayed in April 2024

Nothing! Everything is perfect.

The property was beautiful!! The room was perfect. Very Clean!! Best hotel by far!!

Stayed in March 2024

No complaints. They do charge $25 to make up the trundle bed which we declined.

Staying in a restored train car was memorable for me and my 6 year old grandchild. Everything is being well managed and I could see more work in progress. You are conveniently located near restaurants, the free bus to Riverfront, and Niedlovs bakery! Parking was $18 which was reasonable for that area. Loved the outdoor pool and patio area.

Stayed in April 2024

I didn't like being surprised with a $75 per day incidental charge plus $18 per day parking charge. I like to budget when traveling, and an extra $225.00 was not included in my budget, but I made no fuss about it.

The hotel was clean, unique, and fun. There was plenty to do at the hotel and close to local restaurants, shops, museums, etc.

Stayed in April 2024

There were a few outlet covers absent in the room and the devil is in the details

Mid century modern decor

Stayed in March 2024