92 Choo Choo Avenue , Southside, Chattanooga, TN 37402, United States
#6 of 85 hotels in Chattanooga
Guests' ChoiceBased on 341 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.3
Value for money
9.0
Free WiFi
9.4
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End of dialog contentReviewed: 6 June 2024
Cynthia
United StatesThe only thing we would have liked was an included breakfast
It was gorgeous, unique, and so clean.
Stayed in June 2024
Reviewed: 4 June 2024
Shelley
United StatesConvenient to everything. Unique and so pretty!
Stayed in May 2024
Reviewed: 3 June 2024
Tina
United StatesParking was sketchy if you go out and come back later in the day you may not find a park close or not one at all and honestly if I am paying for parking I feel that I should have a definite park.
I loved the room it was spacious and lovely. It didn't feel like your regular hotel room.
Stayed in May 2024
Reviewed: 3 June 2024
Alison
United Statesnothing of note
great customer service, wonderful amenities
Stayed in June 2024
Reviewed: 3 June 2024
Donna
United StatesParking was very chaotic.
Staff was exceptional.
Stayed in June 2024
Reviewed: 3 June 2024
Larry
United StatesPool was cloudy.
Stayed in May 2024
Reviewed: 3 June 2024
Angela
United StatesThe fridge in the room was not on and cold.
Very friendly staff. Walking distance to Market Street.
Stayed in June 2024
Reviewed: 3 June 2024
Mariah
United StatesThe property was amazing! If I had to nitpick I would say adding a shelf in the shower, of train rooms, to hold personal soap/body wash and ensure the tv is connected to the wifi so you can access the app to watch your personal platforms like Netflix, Hulu etc. I would also add disinfectant wipes in the fitness center. Again, this is nitpicking. Nothing major to keep us from booking again.
The customer service was impeccable from the moment we arrived until our departure. The staff is very knowledgeable of the area and provided great things to do. We were there for a relaxation weekend and that’s just what we did. The property is huge and comes with many convenient perks restaurants, bars, close proximity to events downtown.
Stayed in June 2024
Reviewed: 2 June 2024
Amy
United StatesThe ambiance, furniture quality, thoughtful decor and the most comfortable bed made my Chattanooga stay so wonderful! Perfect location within walking distance to many places and the music venue for my trip .
Stayed in May 2024
Reviewed: 1 June 2024
George
United StatesWish there had been complimentary breakfast.
Location was great.
Stayed in May 2024
Reviewed: 1 June 2024
Geoff
United KingdomExcellent hotel, well situated, great value.
Stayed in May 2024
Reviewed: 31 May 2024
Kyndajah
United StatesThat we had to pay a parking fee!
The location
Stayed in May 2024
Reviewed: 31 May 2024
Sabrina
United StatesNa
It was right across the street from the concert I was attending
Stayed in May 2024
Reviewed: 31 May 2024
Valerie
New ZealandThe only reason I did not score a 10 out of 10 was due to the lighting being a little too low by the sink ( couldn’t see anything) and serving area and the noise of the air con. We had to turn it off to sleep so were grateful for the open balcony doors.
We actually had a terrific last minute deal price so when offered an upgrade took it to treat ourselves. The suite was beautiful, quiet and had opening balcony sliders. It was the most comfy bed and great shower.
Stayed in May 2024
Reviewed: 30 May 2024
Stacey
United StatesThe room was really quiet without the air on but most people like that, we had to go buy a fan for background noise. No other complaints at all!
The location was exceptional. The staff was helpful and friendly. The pool area is amazing, with the caboose for drinks and the music in the courtyard each afternoon, you can't ask for more! The rooms were well appointed and the hotel is beautiful!
Stayed in May 2024
Reviewed: 30 May 2024
Cary
United StatesEverything was good
Cory the guess services gentlemen was very informative, polite, courteous and helpful.
Stayed in May 2024
Reviewed: 30 May 2024
Dianne
United StatesWe enjoyed everything
Everything Bath area could have been cleaner
Stayed in May 2024
Reviewed: 30 May 2024
Lina
United StatesLocation
The experience in the bedroom
Stayed in May 2024
Reviewed: 29 May 2024
Katiejbrown632
United StatesLiterally nothing bad to say.
The entire aesthetic at first seems cheesey, but as you venture through the building you realize more and more that this is a luxury hotel that has a goal of maintaining the historical importance and impact that Chattanooga has made. The art work is stunning, the beds are soft and comfortable, the attention to detail is flawless! They also provide an umbrella and pajamas for their guest!!
Stayed in May 2024
Reviewed: 28 May 2024
Dennis
United StatesNot a fan of the tea bag coffee but it went with the theme
Loved it wasn’t the typical hotel. Unique
Stayed in May 2024
Reviewed: 28 May 2024
Sophie
United StatesPool hours I didn’t get to utilize the pool because the limited hours.
Super unique hotel!! We stayed in the train car and it was a vintage/ eclectic vibe that absolutely was my taste. Beautiful and so comfy! I slept so good and felt at home. Can I live here?! Close to restaurants and honestly a wonderful getaway. I will be back!
Stayed in May 2024
Reviewed: 28 May 2024
Leigh
United StatesI didn’t like that ice was not easily accessible. I waited almost an hour for ice to be delivered to the room.
Loved the charm, decor and location. It was within walking distance to restaurant and other activities.
Stayed in May 2024
Reviewed: 28 May 2024
Tamgau
CanadaThe remote and how the tv worked. Very hard to navigate.
The location was great. The room was very well decorated and nice to stay in.
Stayed in May 2024
Reviewed: 28 May 2024
Kent
United StatesParking, being charged 18 bucks per night, without guarantee that you will have a place to park is nonsense. If you can’t find a parking spot, you must pay for public parking and the hotel will then reimburse you for the night.
Overall comfort, location, cleanliness would definitely stay there again.
Stayed in May 2024
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