Pool hours I didn’t get to utilize the pool because the limited hours.

Super unique hotel!! We stayed in the train car and it was a vintage/ eclectic vibe that absolutely was my taste. Beautiful and so comfy! I slept so good and felt at home. Can I live here?! Close to restaurants and honestly a wonderful getaway. I will be back!

Stayed in May 2024

I didn’t like that ice was not easily accessible. I waited almost an hour for ice to be delivered to the room.

Loved the charm, decor and location. It was within walking distance to restaurant and other activities.

Stayed in May 2024

The remote and how the tv worked. Very hard to navigate.

The location was great. The room was very well decorated and nice to stay in.

Stayed in May 2024

Parking, being charged 18 bucks per night, without guarantee that you will have a place to park is nonsense. If you can’t find a parking spot, you must pay for public parking and the hotel will then reimburse you for the night.

Overall comfort, location, cleanliness would definitely stay there again.

Stayed in May 2024

None

Everything was ok

Stayed in May 2024

Cleaning cloth left in the shower, surprised we had to pay for parking

Lovely hotel in cool part of town. Short walk through the train cars to the original station where there were a great selection of coffee shops and restuarants. So many great restaurants nearby it was tricky to choose!

Stayed in April 2024

Front desk receptionist seemed bothered when checked in. Could work in customer service.

Most adorable hotel experience! My room was lovely! I walked to dinner at nearby Stir, which was excellent! I came back to have a drink at Eloise’s Daughter, a speakeasy type bar on site. All around great experience and location.

Stayed in May 2024

Upscale yet very comfortable. Locations was excellent.

Stayed in April 2024

The Saturday front desk manager, Jonathan, was not very friendly and even after I had confirmed three times with three wonderful people, part of my party’s arrival on Saturday morning was disrupted and he was rude to my daughter and son in law and then gave us all the cold shoulder the rest of the day.

Very convenient to great downtown locations!! Excellent facilities! Exceptional service from Jordan and Corey!!!

Stayed in May 2024

On the card with the price list of items to be purchased was a note at the bottom that said there was more free coffee in the lobby. When we couldn't find it, we asked about it, and we're told they don't have any in the lobby. This isn't a big deal, but they should take that off the card. I wouldn't mind even paying for more coffee.

Comfortable and clean.

Stayed in May 2024

Need better signage directing you from drive to the hotel itself. No breakfast included. Weak cell phone signal. Parking is $18 a day.

Quiet room, comfortable, even luxurious. Could have stayed a whole week!

Stayed in May 2024

N/A

Everything

Stayed in April 2024

The hotel was very cool! Loved the train cars and the sweet girl that was working that Thursday morning by herself answering the phone, checking out guests and pouring coffee deserves a raise! She was awesome!

Stayed in May 2024

Nothing

Everything. At some point maybe a different restaurant. But all in all loved our stay!!

Stayed in May 2024

Parking can be a bit of an issue.

We stayed in the old train cars that have been turned into rooms and it was great. The room had plenty of space and was extremely nice and comfortable. The bed was amazingly comfortable also with a big very nice bathroom and walk in shower.

Stayed in May 2024

Isolated. Nothing close around to walk to or eat.

Very nice and comfortable

Stayed in May 2024

Beautiful hotel. Staff are lovely. Walking distance to good restaurants and short drive to attractions. Hotel pool is heated and so relaxing. Would love to visit again!

Stayed in May 2024

The rooms were a little humid.

Loved the decor, amenities and staff were wonderful! Walking distance to lots of great places.

Stayed in May 2024

It was very clean and the friendly staff.

Stayed in May 2024

Parking was a little confusing, no good sidewalks to walk anywhere off property

Location was very good with food/activities walkable, room was very nice, good value for price

Stayed in March 2024

Nothing. It was perfect! Well, free parking could have made it better. We paid $18 to park at the hotel.

This hotel is so cute. It is decorated too replicate old train cars. Our room was actually in the building but some of the room are in actual train cars. The bed and bedding were very comfortable. The AC worked well. The location was quiet but in a very nice, renovated warehouse area in Chattanooga. This was our first visit to Chattanooga and this hotel and the area it is in, made us fall in love with this city. Elsies Daughter restaurant was amazing. Definitely try the collard green salad and the chicken.

Stayed in April 2024

We did have an issue with our shower door sliding open and there wasn't a vent in the bathroom either. Fighting other people for a hotel parking spot, because they don't want to pay for parking. Such an amazing place to stay, but the parking situation really needs some consideration.

Very elegant and very clean! Felt very luxurious, the bed was so comfortable!

Stayed in May 2024

Everything was close, that we wanted to do..will stay again!!

Stayed in May 2024

Only thing I can say I would change is the comforter in the room. It was not my favorite

The location and the pool area was nice

Stayed in May 2024