The bed was very uncomfortable for both my wife and I go

Stayed in July 2022

Outside their were lots of spiders. I’ve never experienced anything like it before.

Beautiful location. Outstanding view from our room.

Stayed in August 2022

Loved the view from our room. Appreciated having coffee in the foyer on the 4th floor in the am. Liked the bath robes. Bed was very comfortable and linens were lovely. Toni the concierge was FABULOUS! Please hang on to her !! All the food we had .... breakfast, Iunch and dinner over the 7 days was amazing. Guest services answered all my questions in a friendly and concerned manner. Housekeeping girls were sweet. I am a 69 year old retired business woman and have travelled the globe. You are doing an excellent job. I had a great time at your resort. Keep up the good work. Pam Forsyth, Toronto, Ontario

Stayed in August 2022

Closed outside for part of a day. Outdoor pool closed in a.m.

Healthy options. Satisfied multie family members.

Stayed in August 2022

Beautiful place. Everything you need is at the hotel. Love the outdoor firepits and bar.

Stayed in August 2022

We ordered food from the carousel bar and couldn’t eat there because of the wasps everywhere so we moved to the outside dining area and was told Very rudely we had to move that we couldn’t sit there it was for the guests WE WERE GUESTS by I am assuming the restaurant manager It was humiliating and insulting Train your people to have better manners

The hotel and location are beautiful Awesome view The food was very good Rooms had nice amenities

Stayed in August 2022

nothing

We loved this hotel. It was beautiful and peaceful. I would recommend anyone looking for a lovely getaway to look into staying here. I can't wait to go back. The staff and the grounds were perfect!!

Stayed in July 2022

Lots of spiders and spider webs near the water, but you can’t control nature, can you?

It’s beautiful! This property was extremely well planned, with wonderful amenities and extra touches everywhere you look!

Stayed in July 2022

The people above us sounded like they were bowling, but that certainly wasn’t the fault of the hotel!

It was beautiful! Fresh and new, with every amenity. Cara, at the front desk, was friendly, helpful, and welcoming.

Stayed in July 2022

Great location, clean and spacious room, very friendly staff

Stayed in July 2022

location

pool patio fire pits

Stayed in July 2022

it was great, surrounding town was depressing though

the outdoor space along the harbor

Stayed in June 2022

restaurant is a little pricey but you would expect that at a tourist location

beautiful location

Stayed in July 2022

Nothing

I come here every year with a few of my girlfriends. It is a beautiful hotel, and the staff is very attentive and courteous. I would definitely recommend this hotel. Its a great family place and wonderful for couples.

Stayed in July 2022

The restaurant was disappointing. Supper the first night burgers served with chips (not fries) and devoid of any salad. Breakfast the next morning, ordered pancakes with fresh fruit topping - it came with one strawberry two blueberries. We ate elsewhere for the rest of the trip.

Staff very friendly. Rustled us a up a cup of tea and allowed early check in when we arrived after a long drive. Hotel is new and facilities are all in good condition. Lovely view of the lake It was busy but there is lots of out door seating so it didn't feel crowded. Convenient for the many restaurants/business on Fairmount Avenue.

Stayed in July 2022

Nothing. I thought it was excellent for the price.

It was by the lake, and my room had a sliding glass door on the second floor to enjoy the views, etc. It was also great for walking around the perimeter or just sitting on a bench overlooking the water.

Stayed in July 2022

My room could have been cleaner. I never received any maid service and turn-down service happened only twice.

The property, grounds and facility are beautiful!

Stayed in July 2022

Paid peak season for lakeside and did not get balcony

Nice property

Stayed in July 2022

Washcloth were missing

Food and service was excellent

Stayed in July 2022

maid service could of been better

pretty much everything

Stayed in July 2022

we love everything about this hotel!

Stayed in June 2022

outside bar near pool needs to open earlier

beautiful place. staff friendly, room comfortable and clean

Stayed in July 2022

We found the hotel to be exceptional. It was difficult to find places to eat that were nearby though. Some restaurants were closed due to staffing or the days of the week. This is not the fault of anyone or establishment however.

The hotel was located right on the water with a beautiful view. We enjoyed outside dining at the restaurant and sitting around the fire pits at night. The food in the restaurant was very good and the staff were helpful. Our room was very nice - clean, comfortable bed, large bathroom. We enjoyed complimentary coffee in the morning. I would recommend this hotel.

Stayed in June 2022

Very clean Great location

Stayed in June 2022

Our room #204 was an inside corner room. So, the people on the upper floor on the opposite corner could look down in our room. Many times, we caught them looking down on us. We had to keep our drapes closed most of the time while we were in the room

The rooms are comfortable

Stayed in June 2022