The walking path from the ski room is in pretty bad shape. Some more flagstones would be helpful. We came at the end of the ski season so perhaps we missed typical evenings, but it was sad that Sarah’s Bar was so empty.

Authenticity, felt like we were back in the Alps. The full sized swimming pool hot tub was amazing. The only place in Vail Village with real old world charm. Great lounge opportunities in Sarah’s Bar.

Stayed in April 2024

The noise outside the lodge.

Breakfast was good-adequate.

Stayed in January 2024

Everything

Stayed in January 2024

Coffee

Location

Stayed in December 2023

The breakfast arrangements were good, but a little odd. A very reputable catering service provided the limited breakfast offerings for a very reasonable cost (for Vail). The food was good, but there wasn't table service. So, don't expect to be pampered.

Stayed in August 2023

No AC in room. Didn't realize that when I booked. We opened the windows and it cooled down while we enjoyed the evening in the Village.

Location to Vail Village - within walking distance of gondolas, restaurants, and shopping. Front desk staff was very friendly.

Stayed in September 2023

Only downside was the lack of air conditioning, but the summer cool air and the fan more than compensated. Will be returning!

Very comfortable fantastic location. Surprised if the quality for the value.

Stayed in September 2023

Lack of A/C

Right next to the center of Vail, cozy atmosphere

Stayed in August 2023

No breakfast available

Stayed in July 2023

Best location possible - parking right in front and short walking distance to gondola, ski rental and bars and restaurants (2-3 min walk gondola and Red lion)

Stayed in April 2023

Noise isolation wasn’t great with upstairs neighbors.

Location, low-key, ski room, friendly staff.

Stayed in January 2023

Room temperature

Staff, Cleanliness, Location

Stayed in October 2022

A bit outdated, especially bathroom area.

Quaint, cozy atmosphere.

Stayed in October 2022

we had the room in the first floor next time I should book in second or third floor for views

they are so kind and we checked in early they helped us for activities in Vail

Stayed in September 2022

Could use an extra fan in the room, since it was a hot week when I was there.

Location is the best. Within walking distance to everything. Hotel very clean, staff amazing, breakfast is usually amazing, but the cook quit the day I arrived. Pool is great, hotel very safe & Bavarian looking. I love this hotel!

Stayed in August 2022

Door to the room was hard to work with, old locks.

Stayed in June 2022

The main issue we had was that there was no air conditioner in the room. On the website it says that there is an air conditioner but the fine print is where they disclose that there isn't one. We stayed here in June and when we got back to our room before sunset it was pretty hot in the room. It cooled down by morning but it made it harder to get rest.

The location was excellent, it was within easy walking distance to everywhere in the city. The staff was also really friendly and helped us multiple times. The parking lot right across from the hotel made it really comfortable as well.

Stayed in June 2022

There is no signage on the outside entryway. So it was hard to identify upon arrival. In room the TV/tv cabinet were way below what I expect from a Hyatt property. Most importantly: The door lock and key arrangement is border line unsafe, The check in person said pull the door just a little and then turn the key. Well with much effort turning the key I did get it open. My wife never could. I tried the key with the door open and could barely get the lock mechanism to function as it should. This is a classic hotel and it is too bad to have the door lock detract so much on my perception of the over all stay.

We liked the location, very walkable to a nice no car traffic mall with nice shopping eating and interesting things.

Stayed in June 2022

The TV needed the national channels.

The location was perfect. We could walk to shops and restaurants etc.

Stayed in June 2022

could use a few updates

great location

Stayed in March 2022

The only downside was that our room was partly below street level and faced the street so we felt we couldn't open the curtains because people walking by could see in so during the day the room was dark.

We love the proximity to the gondola. Being able to walk out the door to the lifts is great! The breakfast offered was fabulous and nice it was not a fixed price because you could order just what you wanted. The staff is also the best!!!

Stayed in March 2022

all good

location was fantastic, close to the village, ski lift

Stayed in March 2022

The pillows are terrible. I needed 4 because they are down filled and down crushes flat. I hate that.

The location to the village was exactly what we wanted

Stayed in February 2022

Never had breakfast at lodge

Stayed in February 2022