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  5. Reviews of Bluegreen Vacations Christmas Mountain Village, an Ascend Resort

Reviews of Bluegreen Vacations Christmas Mountain Village, an Ascend Resort 3 stars

S944 Christmas Mountain Road, Wisconsin Dells, WI 53965, United States

#14 of 72 hotels in Wisconsin Dells

Guests' Choice

Review score

Based on 118 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.6

  • Value for money

    8.7

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Staff was incredibly friendly and helpful and the cabin we stayed in was the perfect size for two people! I hope to come
    • Leisure trip
    • People with friends
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The property is located in a quiet and beautiful area. Nice to get away from the busyness!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Loved to layout and the location. Brought my two daughters and their friends. They loved it!
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Pool was very crowded.

    Loved the concept of being at home. Pool and outdoor hot tub were nice. Staff was great!

    Stayed in March 2024

  • Reviewed: 1 November 2023

    7.0
    pleasant property
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    I didn't think the concierge folks were particularly helpful with suggestions on area attractions or discounts. Almost dismissive of our presence at the desk. An example: we we offered a free wine tasting pass, but no one explained when or where it would be held and no one mentioned on site events we might want to try.

    Stayed in October 2023

  • Reviewed: 14 September 2023

    7.0
    I was with grandchildren who had a delightful time
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I am handicap and was with cane when checking in. However, I was given a cabin that had no hand rails to get into cabin I needed assistance to get in and.out of thd cabin. The cabin didn't accommodate my handicap condition. The only reason I didn't call to change cabin was due to my request for other family members to be lodged in the cabin next to mine. I did enjoy the atmosphere of the place and will return.

    Stayed in September 2023

  • Reviewed: 19 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Couch was very uncomfortable to sit on.

    Nicer than a hotel room. More of a home feeling. Full kitchen is nice

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Missing pillowcases. Missing sheets. The staff was more interested selling a time share.

    The cabin was new. Close to everything.

    Stayed in June 2023

  • Reviewed: 17 July 2023

    8.0
    Overall a great stay. Was perfect for the short weekend getaway!
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our shower curtain was very musty and the bathroom was unpleasant smelling. We did not have any shampoo, conditioner or body wash. All 3 dispensers were empty but I liked the concept.

    Beautiful property. Well maintained

    Stayed in July 2023

  • Reviewed: 31 October 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    quiet.

    Stayed in October 2022

  • Reviewed: 27 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was filthy. However they did have someone reclean it. They do not try to accommodate the type of room that you would like. I had to make my guest stay at home because there just wasn't enough room.

    It was a pleasant weekend getaway.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    8.0
    Had a great time. will be back.
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Things close too Early. Restaurant is good and reliable but the food gets old quick, would love more variety available on Site. No lifeguard at 5pm on a Thursday means no slide.

    Nice and Clean. Accessible. Quiet but not dull.

    Stayed in September 2022

  • Reviewed: 29 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The kitchen didn't have fry pans at all, could have used those..the cushions on the chairs in dining area were old and all stained, could be freshened up. The porch area where there is chairs didn't have a roof , when we stayed it rained alot so that would have been nice to have little shelter on the porch..

    I did like having a full kitchen, that is a nice feature. I thought the cabin was nice and cozy. The beds were comfortable and generally had a great time. I liked the laundry area on site that you can use whenever and we loved all the pools.

    Stayed in August 2021

  • Reviewed: 5 August 2021

    7.0
    Given the choice between a typical hotel and this take this every time!
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Little cottage was super outdated and worn. Few things were broken like the ice maker and the latch lock on the patio door. (They had a bar lock and brought us a bag of ice when asked)

    2 separate rooms. Great for traveling with kids. Along with living room and kitchen. Super quiet area. Plenty of pool choices. Great family area

    Stayed in August 2021

  • Reviewed: 4 August 2021

    9.0
    Superb
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Try to over charge my credit card at check out time. Check in was 1 hour past time advertised at time of booking it wasn't no compensation for it. Still needed to check out by 10am.

    Check in people were super friendly but with a cash..

    Stayed in July 2021

  • Reviewed: 18 July 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The check in process was a mess. Waited in line for over an hour. A total unorganized, understaffed disaster. Why no online check in? Why no varied checkin times? I was denied early checkin, which could have lessened volume at 4. Needs improvement.

    Room was very clean. Great pillows/ bedding. Better than expected. Location is great.

    Stayed in July 2021

  • Reviewed: 12 July 2021

    8.0
    Overall the second night was peaceful and we will visit again
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had loud rude neighbors they argue until 2am you can clearly hear word from words stomping slamming doors it wasn’t a good pleasant first night?

    We enjoyed the pools and all the exciting free out door activities.

    Stayed in July 2021

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Outdoor activities weren't open yet until memorial day.

    The Privacy of the cottages are awesome.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    6.0
    NO Fire pit No good!!!
    • Leisure trip
    • Group
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was no fire pit outside the cottage and BBQ grills are kind of too far sorry at least for me.

    N/a

    Stayed in May 2024

  • Reviewed: 5 January 2024

    6.0
    Multifamily stay with two cottage rental.
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No open tubing or skiing. Our family had two cottages; Cottage 166 was significantly dirtier and less cared for than 167. Cottage 166 smelled awful, musty and old. The table in that cottage was tiny and looked like a hodgepodge put together table made from scraps of other tables. The drain in the bathtub wouldn’t drain well and they never came to fix it after asking multiple times. Mulligans restaurant, service was friendly.. food was not good at all and overpriced. The pool area was fun for the kids however the slide wasn’t open when the online schedule said it would be, so in 4 days the kids never got to go down the slide. Also, the bottom of the pool floor is SO rough, multiple cuts and scrapes. Saw a couple kids there the last day with cuts on their faces and feet that were bleeding and they just kept swimming, grossed us out and we left.

    Comfortable beds in cottage 167. Quaint area

    Stayed in January 2024

  • Reviewed: 23 November 2023

    10
    Great surroundings and comfortable place
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t check out until 10 and the Wi-Fi was shut off first thing in the morning

    Resonable price comfortable and great staff

    Stayed in November 2023

  • Reviewed: 15 August 2023

    10
    I loved the experience!
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everyone was helpful and the properties were clean!

    Stayed in August 2023

  • Reviewed: 8 May 2023

    6.0
    it was ok it was rainy weekend and cold really nothing to do
    • Leisure trip
    • Family with young children
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    they switched us from a cottage to a townhouse

    location

    Stayed in May 2023

  • Reviewed: 23 March 2023

    10
    Nice
    • Leisure trip
    • Couple
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I mixed up the question section. So my what did you like is in this box. And what I didn't like is in the WHAT DID YOU LIKE BOX. But outside of the unprofessional customer service at check in. Our stay at the unit was very nice ...

    We enjoyed ourselves, I didn't appreciate how the young lady that checked us in handled the check in. She entered my card # for payment incorrect, and in front of the whole lobby, load as she can be " it seemed". She blurted out " YOUR CARD DECLINED" for everyone to hear. And that wasn't even the situation, it was an error on her end. So if we come back for another stay. I pray that she doesn't handle us

    Stayed in March 2023

  • Reviewed: 18 March 2023

    10
    I loved it here! definitely want to come back!
    • People with friends
    • King Suite with Queen Bed and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    everyone was so nice and was so helpful. it was easy to get to our cabin! was able to party and we all enjoyed ourselves

    Stayed in March 2023

  • Reviewed: 16 February 2023

    10
    very relaxing get away.
    • Leisure trip
    • Couple
    • Two-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Had to drive to the pool area. would not be a problem in the summer months.

    very spacious and well appointed villa.

    Stayed in February 2023

Showing 1 – 25

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