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I really liked the bar downstairs. The ambience is very nice and it is really at the center of everything.

Stayed in February 2024

No parking at the hotel.

The stuff was very friendly and helpful, each and every one 😍. I like the hotel and the room was very different. The price is good 👍. Nice healthy breakfast 😋, for reasonable price. I'm not sure about the area 🤔. Many homeless people were around. The only downside was no parking at the hotel 😒. We had a good time. Thank you 😊.

Stayed in February 2024

I had no issues.

I didn't have breakfast. The location was perfect for me because all off my appts for work was near bye DTLA.

Stayed in February 2024

Toilet was not desirable. Just really small space but got used to it.

Bed was awesome, room was small. If you’re a fan of tiny houses you will love. Shower is amazing too.

Stayed in February 2024

Too many homeless people around the area.

The location is convenient with public transport.

Stayed in January 2024

Shower was quite small, no coffee maker in room

Nearly everything

Stayed in February 2024

Maybe a little small but that’s okay, it did not really bother us.

The hotel was so clean and staff were very helpful. The digitised check-in and check-out was so seamless and convenient.

Stayed in January 2024

The only "bad" thing is that the location is in downtown LA which I learned not to be the best one in LA. The location of the hotel could be sketchy at times. Our taxi driver advised us not to go out when the sun went down because it could be dangerous.Maybe the rooms could be small for some people.

The hotel was amazing. The room was kind of small for two people but if you keep things tidy it's enough room for two. The room and bathroom were very clean and you can control everything from the tablet, from the blinds to the strength of the lights. Breakfast was very good and varied and open for five hours. The decorations of the hotel were a nice touch. You could easily reach other parts of the city if you want to use public transport.

Stayed in February 2024

Check in process semi automated and full of mistakes. at Booking.com breakfastbincluded, the hotel tried to bill me again at check-in

Nice Lounge Area and being able to look onto there street directly from your bed

Stayed in January 2024

The location could probably be a little better but then it would also be much more expensive,

The hotel is very modern and uses lots of tech for checking in, control of the blinds on the rooms, heating etc. The room I had wasn't huge but was more than adequate for me and I do like the way they positioned the bed by the window to save space.

Stayed in January 2024

It is not the matter of the property but mainly the LA problem, of homeless people around the streets nearby

Stable WiFi and the fact that the ceiling is higher than in other citizenM locations

Stayed in January 2024

Just the room would be a bit small if you are in 2. For solo travellers is a great option

WIFI fast and stable. Breakfast for reasonable price in L.A. Finally a shower with a movable shower head! Nice common spaces.

Stayed in January 2024

The bedroom was small and one side of the bed was right up against the window.

Even though the bedroom was small it was well thought out and practical.

Stayed in January 2024

The staff was very helpful, and the room was comfortable.

Stayed in January 2024

The one and only draw back was the the parking experience.

Original, high-tech and sophisticated design. Although the rooms were small, but everything else a visitor need was there. The staff were very friendly, and the check-in was so simple. Amazing experience and would highly recommend.

Stayed in January 2024

The room is great for one person but for 2 can be a bit small. The toilet/shower is in the middle of the room, so expect complete sound transparency. Otherwise, the hotel is awesome.

Completely controlled light in the room (via iPad), controlled alarm, and several sound modes for relaxation. Basically, everything is digitally controlled, which is very handy as the room is quite small. The space is used quite smartly, though, and the only problem is where to put a large suitcase. All the rest goes to multiple storages. The guest area on the ground floor is superb - very cosy, comfortable and nice-looking. A reasonably priced bar is also presented. I really liked the vibe of this hotel.

Stayed in January 2024

I have no complaints other than the addition of an ice and water machine would be nice on a few of the floors. you have to go down to the lobby and get ice water from the hotels bar restaurant.

very modern and clean space. I’ve never stayed at a hotel quite like this one. it has an upscale feel at a good price. the location of the hotel was great for exploring the dtla area. I also liked the fact that they had security at the door 24/7. it made me feel very safe and comfortable there.

Stayed in January 2024

Room was relatively small

Room was clean, quiet, bed comfy the tablet for adjusting lights, blinds, etc. worked great. Employees were really nice and helpful.

Stayed in January 2024

Rooms are well-designed, but also very tiny by design. Generally, the smart layout makes up for it, but there's no getting around the petite space. Additionally, I'm a fan of DTLA and the Historic District, but it has a very rough edge and is not for the faint of heart. Women and families with kids might not be comfortable in the neighbourhood. Again, personally, I love the area and the excellent connectivity on transit.

A very well-designed and run hotel surrounded by public transport. The breakfast is pricey - but actually impressive and worth the ask. Congenial staff and the personalisation options on rooms are a nice touch.

Stayed in December 2023

The bed, accessible on only one side! The throbbing music playing endlessly in the lobby

The breakfast, the bar, and the bar food. The mostly friendly and helpful staff.

Stayed in January 2024

Room was the best.

Clean hotel.

Stayed in January 2024

Staff was pretty loud and entertained each others more than guests... It would be nice to eat breakfast in a quiet atmosphere than listen a loud staff :( Too much staff working... they had time to chat, to drink coffee etc..

- location, breakfast ( even it was too expensive), modern and clean hotel. Easy to check in and out.

Stayed in January 2024

The location was a bit scary for a tourist from another country—many strange people were on the streets. I couldn't walk to the Hotel's nearest location. The hotel doesn't have dedicated parking, and the nearest parking was too expensive, at least for me.

Inside the hotel, it was a very calm environment with friendly staff. The lobby was very comfortable, and the cappuccino was so tasty. I will visit there again.

Stayed in December 2023

They have a real issue with guests smoking weed. Our floor stinks of it on many times over 7 days. I think the hotel group needs to get on top of that issue as its not the first time in this hotel or Chicago. Our room was not in great shape, our blinds broken, shower arm not holding fitting. I have to say they could be faster serving at the bar for drinks but thats it.

Stayed many times in this hotel, its very well postioned to jump in a Uber or park for cheap money. They gym is great, brilliant views. Now they have door security ... even better. I would recomend it.

Stayed in January 2024

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The property was very clean, well kept. Room was very clean and comfortable for two people. Staff was courteous and helpful.

Stayed in January 2024