550 School Street Southwest, Southwest, Washington, DC 20024, United States
#26 of 154 hotels in Washington
Guests' ChoiceBased on 3146 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 11 February 2024
Kevin
DenmarkFood in the cafe was expensive and limited
Super nice room with cool features.
Stayed in January 2024
Reviewed: 5 February 2024
Torres
United StatesEverything was great just some merchandise were a little to pricey
Great rooms
Stayed in January 2024
Reviewed: 4 February 2024
Jamie
United StatesNot a lot of restaurants close by. Also didn’t like that we had to pay for coffee.
We liked the location to the capital mall and Smithsonian.
Stayed in January 2024
Reviewed: 1 February 2024
Dandrea
United StatesThought everything was great!
Citizen M has so much character and high energy vibes! There’s a space (the living room) where it’s chill and calm and the bar that is lively and energetic (choose depending on your mood). Both of these are alongside the open lobby with friendly staff there to greet you. The room was comfortable — small, but very cozy, and had everything needed for a comfortable stay.
Stayed in January 2024
Reviewed: 30 January 2024
Laura
United StatesI would have liked the ability to heat up water for tea in the room.
Although the room was much smaller than I expected and not enough space for two people to hang out, I loved the cleanliness, the design, the fun common spaces and the friendly and responsive staff.
Stayed in January 2024
Reviewed: 29 January 2024
Maynard
United Arab EmiratesPlease can you send the Invoice to my email address: malgarne0520@gmail.com My check-in date was January 25-28,2024. Thank you
The services, cleanliness and friendly staff.
Stayed in January 2024
Reviewed: 29 January 2024
Robinson
United StatesStaff was wonderful and rooms were so cute and clean.
Stayed in December 2023
Reviewed: 26 January 2024
Olivia
United StatesNothing
The room was perfect for a couple and was exceptionally clean. The bar and gym were great and the entire property was nice and clean.
Stayed in January 2024
Reviewed: 21 January 2024
Robert
AustraliaBed was a little short & pillows hard as rocks
Nice funky modern property !
Stayed in January 2024
Reviewed: 19 January 2024
Mustapha
NigeriaLocation was excellent
Stayed in January 2024
Reviewed: 19 January 2024
H
United StatesWe wished the Cloud Bar/Lounge had been open for evening cocktails.
While the room was small, it was quite comfortable and cozy. We particularly like the bed perch and mood lighting for the bathroom. Showering or using the toilet while bathed in lime green or magenta light is an entertaining amenity. The breakfast buffet was surprisingly good.
Stayed in January 2024
Reviewed: 18 January 2024
Ximena
ColombiaI have nothing to complain :)
I really enjoyed the breakfast and how clean and comfortable the room was. The staff was always very helpful and friendly. Also, I did not expect a drinking water fountain available for all guests, I appreciated it very much
Stayed in January 2024
Reviewed: 17 January 2024
Cos
United StatesRoom was a little bit cold. The climate control could be improved.
Stayed in January 2024
Reviewed: 17 January 2024
Dew
United StatesOne of the managers- she made me feel some type of way
Everything was perfect except you have to add wings to the menu
Stayed in December 2023
Reviewed: 16 January 2024
Emmanuel
JapanThe breakfast was good, but I wished it had more seasoning.
I liked the facilities. The staff was all so friendly and helpful. The room was the greatest hotel room I've ever stayed in. Very comfortable and customizable. I seriously got some of the best sleep of my life.
Stayed in January 2024
Reviewed: 16 January 2024
Stefania
United StatesNothing
Location close to everything metro and airport Bed is comfy Excellent breakfast
Stayed in January 2024
Reviewed: 15 January 2024
Andrea
ItalyExcellent bed! Excellent position, just one block from Metro station.
Stayed in January 2024
Reviewed: 15 January 2024
Pavel
United StatesGreat place filled with technology. Perfectly clean and comfortable. Unusually small room but design and room planning only adding charm to this property.
Stayed in January 2024
Reviewed: 14 January 2024
Mona
United StatesThe stay was amazing as usual. We love CitizenM
Stayed in December 2023
Reviewed: 12 January 2024
Mainard
United StatesWish there were more menu options in the Cafe & room service
Comfortable & clean. Liked that the in-room iPad controlled everything
Stayed in January 2024
Reviewed: 12 January 2024
Wheeler
United StatesThe rooms are very small. If two people are sharing the room they should arrive with no larger than carry on sized bags.
The staff is awesome. Be prepared for the smallest room you have ever stayed in (the width of a King sized bed. That said the rooms are functional, there is space to work on a laptop. Amenities are great. Plenty of good places to eat within walking distance.
Stayed in January 2024
Reviewed: 11 January 2024
Timothy
United StatesNothing negative to say at all.
Awesome decor with all the amenities we needed.
Stayed in January 2024
Reviewed: 11 January 2024
Ernie
CanadaThe room is small but it worked for us
Staff were great
Stayed in January 2024
Reviewed: 11 January 2024
Thomas
United StatesHonestly it would be nice to include everyone in breakfast, 20$ seems like a bit much for a small breakfast.
I loved how clean the room was, and the fact that the employee were very friendly. I felt at home with them.
Stayed in January 2024
Reviewed: 11 January 2024
Miguel
United StatesThere was a slight smell coming from the plumbing. It was faint but noticeable.
Easy and friendly staff once I arrived. Cool concept for a hotel.
Stayed in December 2023
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