550 School Street Southwest, Southwest, Washington, DC 20024, United States
#27 of 155 hotels in Washington
Guests' ChoiceBased on 3164 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 2 March 2024
Barrie
United StatesConvenient to Mall, National Gallery, Space and Air Museum. Rooms are small but very well organized and comfortable, very tech savvy, loved the books in the room. Staff were helpful and had a great welcoming attitude. Street parking worked for us (on a weekend) Lobby decor very cool!
Stayed in February 2024
Reviewed: 1 March 2024
Danny
MalaysiaThe daily cleaning service, despite having indicated on arrival that I wanted the room cleaned daily, it was captured on my room tab, but not on the cleaners ' tab/device. I have to come down to the front desk to make the request.
The excellent staff.
Stayed in February 2024
Reviewed: 29 February 2024
Nathan
Canadaarrived 2+ days late in late midnight due to flight cancellations (snowstorm D:), staff still managed to get me into a room despite their system having already cancelled the room apparently. Much thanks.
Stayed in January 2024
Reviewed: 26 February 2024
Eanya
United StatesEvery Citizen M. I've stay at has been exceptional. The staff has always been kind, the rooms are immaculate & peaceful...everything is great! Shout out to the staff who are patient with the customers.
Stayed in December 2023
Reviewed: 25 February 2024
Eamonn
United KingdomEverything was fine.
The hotel was very central. The staff were very accommodating. The room was very comfortable and quirky. I had a great night's sleep. Breakfast was great.
Stayed in January 2024
Reviewed: 25 February 2024
Walsh
United StatesOnly minimal drawback was the low height of where to place your keycard to activate the elevator.
The staff was excellent! Front desk was friendly and knowledgeable. I’m an early riser was able to get 2 very good hand brewed cups of coffee @ 4 am without hesitation!
Stayed in February 2024
Reviewed: 24 February 2024
Lister
United StatesDidn’t like the smell in the bathroom throughout the whole trip. They need to work on ventilation and/or plumbing. Need better options for pillows. The tree trunks the have are great for sitting up but not easy to sleep on.
Loved the location. Loved the staff. Loved the mood lights and charm of the room.
Stayed in February 2024
Reviewed: 21 February 2024
Elmer
United StatesCheck out too early
The access to internet. Googled Chrome
Stayed in February 2024
Reviewed: 19 February 2024
Blake
United StatesBreakfast at the location in addition to the staff was great. Highly recommend!
Stayed in February 2024
Reviewed: 17 February 2024
Tanika
United StatesThe size of the room
#citzenmhotel #review #hotelreview #WashingtonDC https://www.tiktok.com/t/ZT8wpLnLP/
Stayed in January 2024
Reviewed: 16 February 2024
A
United StatesThe location was ideal- it was just a short walk to the National Mall and most of the major landmarks. We also enjoyed the brunch breakfast and the room's amenities which included ipad-controlled lighting and curtains. Overall, we had a lovely stay here and would 100% recommend.
Stayed in February 2024
Reviewed: 14 February 2024
Daniela
IrelandVery modern hotel in Washington DC, at a walking to most of the museums / memorials. Free street parking available.
Stayed in January 2024
Reviewed: 14 February 2024
Xuan
ChinaThe bed is soft for me,a little bit hard is better.
Really good location! Clean!
Stayed in February 2024
Reviewed: 12 February 2024
Ibada
United StatesCoffee maker in rooms would be great
Everything
Stayed in February 2024
Reviewed: 12 February 2024
Adi
IsraelThe tv connect with the iPad and it won’t work for like day and a half
Modern, clean and very well designed.
Stayed in February 2024
Reviewed: 11 February 2024
Kevin
DenmarkFood in the cafe was expensive and limited
Super nice room with cool features.
Stayed in January 2024
Reviewed: 5 February 2024
Torres
United StatesEverything was great just some merchandise were a little to pricey
Great rooms
Stayed in January 2024
Reviewed: 4 February 2024
Jamie
United StatesNot a lot of restaurants close by. Also didn’t like that we had to pay for coffee.
We liked the location to the capital mall and Smithsonian.
Stayed in January 2024
Reviewed: 1 February 2024
Dandrea
United StatesThought everything was great!
Citizen M has so much character and high energy vibes! There’s a space (the living room) where it’s chill and calm and the bar that is lively and energetic (choose depending on your mood). Both of these are alongside the open lobby with friendly staff there to greet you. The room was comfortable — small, but very cozy, and had everything needed for a comfortable stay.
Stayed in January 2024
Reviewed: 30 January 2024
Laura
United StatesI would have liked the ability to heat up water for tea in the room.
Although the room was much smaller than I expected and not enough space for two people to hang out, I loved the cleanliness, the design, the fun common spaces and the friendly and responsive staff.
Stayed in January 2024
Reviewed: 29 January 2024
Maynard
United Arab EmiratesPlease can you send the Invoice to my email address: malgarne0520@gmail.com My check-in date was January 25-28,2024. Thank you
The services, cleanliness and friendly staff.
Stayed in January 2024
Reviewed: 29 January 2024
Robinson
United StatesStaff was wonderful and rooms were so cute and clean.
Stayed in December 2023
Reviewed: 26 January 2024
Olivia
United StatesNothing
The room was perfect for a couple and was exceptionally clean. The bar and gym were great and the entire property was nice and clean.
Stayed in January 2024
Reviewed: 21 January 2024
Robert
AustraliaBed was a little short & pillows hard as rocks
Nice funky modern property !
Stayed in January 2024
Reviewed: 19 January 2024
Mustapha
NigeriaLocation was excellent
Stayed in January 2024
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