1020 Ocean Drive, Miami Beach, FL 33139, United States
#170 of 202 hotels in Miami Beach
Guests' ChoiceBased on 279 hotel reviews
6.5Cleanliness
6.9
Comfort
7.3
Location
9.1
Facilities
6.7
Staff
8.0
Value for money
6.2
Free WiFi
8.1
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End of dialog contentReviewed: 20 April 2024
Erica
United StatesRoom was very small, no dresser room was very plain no soap to wash your hands In the shower there was nowhere to hang your body wash closet door was scraping the ground wasn’t level room didn’t have no microwave no fridge
The location walk distance to the beach and a lot of bars and restaurants
Stayed in April 2024
Reviewed: 3 April 2024
Chloe
United StatesThe rooms were very small and very hot. With 4 people we could barely walk in our room and it was humid in there since the temp would not go under 72.
It was in a very convenient location and the staff was super nice.
Stayed in April 2024
Reviewed: 7 March 2024
Bonikee
United StatesThe room smells moldy & floor was wet from a leak somewhere
Very convenient to everything
Stayed in December 2023
Reviewed: 25 February 2024
László
HungaryIt was a bit pricey compared to the quality provided. Meals and drinks are way overpriced
The location was excellent
Stayed in January 2024
Reviewed: 19 February 2024
Charlita
United StatesThe room didn't have microwave, refrigerator and was small. The television did not work.
It was convenient to the beach, restaurants, and stores. The staff was great.
Stayed in February 2024
Reviewed: 16 February 2024
Shay
United StatesWater does not get hot, no microwave.
Great location!
Stayed in February 2024
Reviewed: 13 February 2024
Lawrence
United StatesRooms need some updating and more spots for luggage
Center of the strip . It’s a party spot so if you are there to hang and have a great time it’s the spot . That’s what we went for
Stayed in February 2024
Reviewed: 11 December 2023
Jones
United StatesThe food was nasty, the drinks are over priced. They don’t have a refrigerator nor a microwave to store food or even warm up food. No ice machine on the floor and the beds are way too small to fit 2 ppl.
I liked that it was walking distance to many restaurants and the beach.
Stayed in December 2023
Reviewed: 25 November 2023
Devin
United StatesStaff was 50/50. Half the front desk was extremely friendly and welcoming the other half didn’t even look up from their phones to acknowledge you were present. Same with housekeeping, some days they came others they forgot. The attached restaurant was very overpriced compared to what you got for the same price at neighboring restaurants not to mention the servers were horrible. The bussers were basically serving as the servers all hung out in the server station and walked a lap every 45 minutes.
Location was great! Extremely walkable to everything around South Beach. We have visited many hotels around South Beach and these have been the best beds by far!
Stayed in November 2023
Reviewed: 22 November 2023
Brettney
United StatesThe room itself was a little hot albeit our AC tried its hardest; we had an ocean front room so the sun beat directly on our window all day. The shades were helpful; but if we closed them we were essentially sitting in a tiny dark room with no view. The bathroom situation was also a bit weird. Toilet directly in front of a sliding door that did have gaps. Luckily we’re comfortable with each other!
We loved the location and the front desk staff were great - especially Michelle.
Stayed in November 2023
Reviewed: 31 October 2023
Massey
United StatesThere were only two things that I didn't like. First, my vehicle was unable to be Valeted. It was apparently too high, so I needed to park off-site. Secondly, there was a resort fee added to price of the stay. It seems that should have been addressed by booking. So all in all, I had to pay an addition almost 300.00 for parking and fee's.
Great location, and the staff was awesome! Convenience and location to the beach is second to none. Access to food and shopping is good as well.
Stayed in October 2023
Reviewed: 19 September 2023
Unique
United StatesI couldn’t get the service I expected and they do not serve breakfast the linen was also dirty
I love i was able to walk to all my locations and everyone was friendly on the outside
Stayed in September 2023
Reviewed: 11 September 2023
Clark
United StatesNo breakfast served at the hotel and in was offered coffee and croissants at a neighbor establishment...no microwave and fridge in room and the bar staff was a bit rude
Complimentary drinks the Receptionist was wonderful and very helpful room was very clean
Stayed in September 2023
Reviewed: 6 September 2023
Joseph
United StatesMy room didn’t have a/c for two days, think it’s overpriced rooms needed to be modernized. Elevators move extremely slow.
Joel and Christian were phenomenal managers, some of the other staff need better customer service skills, and learn how to be upfront with customers and not lie.
Stayed in September 2023
Reviewed: 24 August 2023
Samantha
United StatesIt wasn't very clean (we were always coughing), the room was not as advertised and very small, and it was not worth the price.
It was central and the perks were nice.
Stayed in August 2023
Reviewed: 15 August 2023
Cleopatra
United StatesAir conditioning could be cooler
Great location! You don’t have to leave the building to have a good time. If you get an ocean front room you won’t really hear any music per say. The room had some plumbing issues but they were addressed. The building is historic so you expect some hiccups. Overall good experience
Stayed in August 2023
Reviewed: 13 August 2023
Selena
United StatesThere was no water for a few hours one day and they didn’t clean my room and I didn’t have towels in my room when I checked in
The location and staff we amazing
Stayed in August 2023
Reviewed: 11 August 2023
Abdallah
United Arab EmiratesLocation
Stayed in August 2023
Reviewed: 27 July 2023
Susan
United StatesToo loud, music plays til 3 am nightly , too many people at night partying
central location close to the beach
Stayed in July 2023
Reviewed: 30 June 2023
Tracey
United StatesDidn’t realize the noisiest hotel in Miami. Music plays until 4 am. Mostly bass is what you hear in your room. Thought it had a rooftop pool which it did not, just lounging area. Main pool closes at 6pm which was too early we felt. Staff at front desk were v nice though.
Across the street from beach.
Stayed in June 2023
Reviewed: 27 May 2023
Yuvonkar
United Stateslocation
location
Stayed in April 2023
Reviewed: 19 May 2023
Laura
United Statesour room was dirty, the towels were filthy, both bed comforters had stains. They placed us next to the pool side (party side) without informing us that it was going to be loud. after a long day of traveling I finally called And they moved us. and told us that the party would be going on until 2-3 am. it’s a Sunday!!! are you kidding me!!
the location was nice and the hotel staff were nice.
Stayed in May 2023
Reviewed: 16 April 2023
Carla
Australiathe rooms with 2 beds always tiny no room for suitcases the bathroom was so tiny could dry yourself or do makeup properly had to keep curtains closed as hotel next door windows look in and people walking past for the money would have expected the rooms to be roomy and bathroom bigger
location was great and that it had a nightclub attached
Stayed in April 2023
Reviewed: 15 April 2023
Ann
United StatesThe property was worn down and tired. They advertise their accommodations as sleek. I would say the rooms are sparsely furnished with a bed and one small chair. The furniture is of medium grade quality and not very comfortable.
the property faces the park
Stayed in April 2023
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