495 Geary Street, Union Square, San Francisco, CA 94102, United States
#47 of 224 hotels in San Francisco
Guests' ChoiceBased on 1215 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.7
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 18 May 2024
Jack
United KingdomA really fantastic hotel. It’s in a great location and the service was fantastic from all of the team. It felt safe and secure, and the team even provided drinks vouchers when they realised it was my birthday at check in. Would highly recommend. Very clean!
Stayed in April 2024
Reviewed: 14 May 2024
Edward
United KingdomThe vagrant situation is as bad as ever
Great hotel in a good location
Stayed in May 2024
Reviewed: 14 May 2024
Ronald
United StatesNo in-room guide to provide info about restaurants, room service, etc. I had no idea what was available to me. Water pressure poor.
Loved the view and room.
Stayed in May 2024
Reviewed: 12 May 2024
Matthias
SwitzerlandIt was quite noisy during the nights as the hotel had organized events and we could sleep very well as the music was really loud.
Great location; good gym and comfortable beds.
Stayed in May 2024
Reviewed: 6 May 2024
Sarah
New Zealandwould have been handy to have a kettle in the room to prepare a bottle for our little one. other than that no complaints!
staff were amazing! perfect location to the city. We got a room upgrade with an amazing view. The bed was comfortable and huge with plush pillows.
Stayed in May 2024
Reviewed: 3 May 2024
Valentina
ItalyNo spa
We went to Sonesta twice. The second time the room was smaller and a bit less comfortable than the first one, but it was on a higher floor and the view was great.
Stayed in April 2024
Reviewed: 30 April 2024
Owaisajmal
CanadaLocation is around tenderlion which has a 250% higher crime rate versus rest of USA. My understanding was that breakfast was included & it was communicated at check-in but it was not. Manager could have given us a complimentary breakfast as a goodwill gesture
Staff were exceptional. Extremely helpful. Came to the room to give us a kettle, a baby cot, a microwave and multiple other smaller things
Stayed in April 2024
Reviewed: 29 April 2024
Ishaan
AustraliaRoom Sizes were good and staff was fantastic, they were able to accomodate our request for a late check-out.
Stayed in April 2024
Reviewed: 27 April 2024
Valentina
ItalyLack of a spa
Stayed in April 2024
Reviewed: 25 April 2024
Jenifer
United Statesthe Bed was a bit uncomfortable because the side i slept on was lower than the right side.
we were on the 14th floor, we upgraded and were very happy with the room . the bed on the left side however was lower than the right side. other than that it was an amazing stay.
Stayed in April 2024
Reviewed: 15 April 2024
Esmeralda
United StatesThe only issue we experienced was our room ac was not working properly, but they were quick to bring us a fan.
We were near by walking distance to great restaurants and shopping.
Stayed in April 2024
Reviewed: 10 April 2024
Kuritzky
United StatesClean, comfortable, large rooms, helpful staff, nice furnishings. Good location too.
Stayed in April 2024
Reviewed: 5 April 2024
Kim
AustraliaThe room was dusty especially the carpet and pull out sofa bed. The shower pressure wasn't very good and it was difficult to get the shower temperature correct.
The location was good, easy walking to all the attractions. The room decor was nice and modern and it was convenient having coffee machine, hairdryer and safe in the room. The gym had excellent equipment and the internet throughout the hotel was really good.
Stayed in March 2024
Reviewed: 29 March 2024
Nicolas
LuxembourgGeneral issue of SF with homeless. Tenderloin is just next door....
Staff was nice and helpfull, we received the room a bit earlier than check in time with nice view on the city. Great stay!
Stayed in March 2024
Reviewed: 26 March 2024
Antonio
PortugalStaff in the check in, namely Mr. Stan, was more interested in selling upgrades than in providing a clean service. The window of my room was not working properly
Location is great! Breakfast staff super kind.
Stayed in March 2024
Reviewed: 25 March 2024
Adam
HungaryEverything was fine.
We liked our stay at the hotel: excellent location, friendly staff, and nice breakfast. It is great value for money. Absolutely ecommended.
Stayed in March 2024
Reviewed: 18 March 2024
Helaman
United StatesA little noisy
Nice big rooms, and excellent showers
Stayed in March 2024
Reviewed: 16 March 2024
Niamh
United KingdomWas expensive for breakfast. And no views due to location of building.
Room was large and very comfortable. Hotel had great bar and coffee shop. Lovely decor and clean.
Stayed in March 2024
Reviewed: 12 March 2024
Lisa
United StatesExcellent experience!
Stayed in March 2024
Reviewed: 10 March 2024
Danny-chen
United KingdomVery nice location, kind staff and good facilities.
Stayed in January 2024
Reviewed: 6 March 2024
Karina
UkraineN/a
Location in the centre (5 min walk from the Union square), clean and spacious room, great breakfast “a la carte”, stylish lobby and rooms
Stayed in February 2024
Reviewed: 3 March 2024
Languiller
ArgentinaLocation, price and room.
It was 2 blocks from union square, very convenient location. The room was very nice and the staff was very friendly. The concierge was particularly helpful, he recommended very good places to visit and dine.
Stayed in February 2024
Reviewed: 27 February 2024
Eileen
United StatesAll good!
Hotel is clean and well appointed. It offers hotel restaurant/bar, as well as a cafe for a casual breakfast or lunch - the food was great at both! Friendly and helpful staff. Nice rooms and comfortable beds. Locations is near Union Square if that's what you're looking for - not sure I would want to walk alone at night but there is someone at the front door so taxi or a car service is fine. Valet parking is not cheap ($75.) but worth it in my opinion.
Stayed in February 2024
Reviewed: 26 February 2024
Ernest
United StatesNothing
Location is great, newly remodeled, friendly staff.
Stayed in February 2024
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