1445 South Roosevelt Boulevard, Key West, FL 33040, United States
#23 of 51 hotels in Key West
Guests' ChoiceBased on 237 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.4
Facilities
8.4
Staff
8.6
Value for money
8.2
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 June 2021
Robert
United StatesRoom small and bed queen not king comfort, no beach
Convenient location, parking, pool , good shower
Stayed in June 2021
Reviewed: 18 June 2021
Graspo
United StatesThe only glitch in the whole stay was when we got here they couldn't find a reservation so it took about 30 minutes for them to locate it and then they got us the key not sure what that was about was never explained to us. But they are very friendly and helpful one needed to be
We enjoy the size of the apartment, the bed was good but not great I guess one of the thing is the pillows need to be replaced their Goodfellas not great pillows. But besides Department, the kitchen is great The View was great we had a two-bedroom room very cozy and everything we needed
Stayed in June 2021
Reviewed: 18 June 2021
Robert
United StatesRoom small ... luggage rack would have been helpful. Sink in bath was small and limited surface for personals.
Staff was friendly and parking convenient and safe.
Stayed in June 2021
Reviewed: 13 June 2021
Marguerite
United StatesEverything was pretty fine for the most part
As always our stay was nice and we had a wonderful time!!
Stayed in June 2021
Reviewed: 11 June 2021
Tina-marie
United StatesThere were ants on the kitchen table and we found 2 live roaches on the stairs and bathroom. I know this is FL but a bug service would do wonders!! Also it looked like the pool area was never really cleaned around or the "sunny" pool wasn't cleaned out in the morning. Leaves were all over the place including inside the pool. Would have given more stars if it wasn't for the bugs!! Overall though, I would rent here again!!
Great accommodations for the cost. Loved having 2 bathrooms even though both were upstairs. A little reconfiguring and you can actually put a bathroom downstairs. Location was great for us. Even though it was close to the airport, you never heard the planes.
Stayed in June 2021
Reviewed: 28 May 2024
Maggie
United StatesRoom Was not waterfront
Didn’t have breakfast, location was good, thought rooms were more waterfront, but were still great
Stayed in May 2024
Reviewed: 23 May 2024
Carol
United StatesIt would have been nice if there was a dinner option on site
The property was at the north end of Key West with free parking and I found it very quiet and relaxing
Stayed in May 2024
Reviewed: 21 May 2024
Ashley
United StatesNeeds a few more vending machines.
It was on the water and had beautiful landscaping.
Stayed in May 2024
Reviewed: 16 May 2024
Marguerite
United StatesNeed a place to wash clothes maybe they can add that in. Or do they have a place?
It was quiet, it’s always nice to stay. It has everything that we needed. Everything around the place was perfect
Stayed in May 2024
Reviewed: 5 May 2024
Clark
United StatesNever had to take out my own trash and strip my bed prior to leaving at other resorts.
Nice porch to set on though the view was a wall, bed was comfortable.
Stayed in April 2024
Reviewed: 27 April 2024
Robert
United StatesJust a short distance to the main streets
The location always looked clean.
Stayed in April 2024
Reviewed: 20 April 2024
Theresa
United StatesEverything
Stayed in April 2024
Reviewed: 17 April 2024
Daymaris
United StatesVery clean, quiet, family friendly.
Very nice ,quiet place, relaxing, we enjoy it !!
Stayed in April 2024
Reviewed: 8 April 2024
Eric
United StatesVery clean and affordable on island location, Jenny was amazing and very informative.
Stayed in April 2024
Reviewed: 27 March 2024
Marina
United StatesIt's a resort without service. They don't clean your room or collect trash, toilet paper is very low quality, my bathroom had a dispenser with two shampoos but no body soap and no conditioner and when I called the after hours number (which nobody picked up) it didn't work. They are a 100% focused on making money and not so focused on the experience: check out at 10 AM (when did it become the norm? Bad bad joke!), office closes at 8 PM during most days (who in Key West comes back before 8)? To sum it up, I would not stay there again
The outdoor area is very nice and rooms are fairly well equipes
Stayed in March 2024
Reviewed: 19 March 2024
Virginia
United StatesI called for the keys to be in the lockbox and they were not. It took an hour to find someone to get them for me. No one was at all apologetic for the issue.
Stayed in March 2024
Reviewed: 18 March 2024
Richard
United StatesNothing
Loved everything about it. Just relaxing g and fun and beautiful
Stayed in March 2024
Reviewed: 9 March 2024
Kathleen
United StatesWe had a terribly small dark and dirty location. When u walked down to Our room it was a walled walkway very claustrophobic! When u walk out of this terrible room u were faced with a wall. The patio was so small we couldn’t sit outside also looking at a wall and filthy floor. A broom stood in the corner the entire time. Very ugly. No room service to clean each day nor did we ever have clean towels. The bathroom and kitchen need serious updating. A college dorm size frig fit nothing. We would never stay here again or use Bookings!
Location
Stayed in March 2024
Reviewed: 13 January 2024
Melody
United StatesEverything!
Stayed in January 2024
Reviewed: 9 July 2023
Dave
United StatesSpacious room with kitchenette.
Stayed in July 2023
Reviewed: 27 June 2023
Dawn
United StatesClosest of resort
Stayed in May 2023
Reviewed: 27 June 2023
Heredia
United Statesabsolutely great accommodation and great facilities. definitely recommend
Stayed in June 2023
Reviewed: 26 June 2023
Luiz
United StatesBefore checkout, we were requested to remove all towels and bed linens and put out of the apartment. Also we had to remove all the garbage and throw on the garbage bins of the building.
The hotel was very clean and offers all described features.
Stayed in June 2023
Reviewed: 19 June 2023
Ana
Romaniathe quality of the soap and shampoo was very bad, so we bought our own
2 swimming pools, big, well equipped apartment
Stayed in June 2023
Reviewed: 15 June 2023
Ryan
United StatesArrived at 9pm to find our 1st room FULL of German cockroaches (at least 50-60). Took 3 hours to get ahold of staff for a room change. While changing rooms at midnight, i had forgot a brand new pair of shoes in the old room. Shoes were left at front door. By the time i could get the staff to let back in the following day, my shoes were missing. The only people in the room after me were staff, yet no one can tell me where they went.
Nothing. I’ve been 3 times in the last 5 years, and each time it’s progressively gotten worse.
Stayed in June 2023
Istanbul, Turkey
Anzère, Switzerland
Bellagio, Italy
Florence, Italy
Balestrino, Italy
Carboneras, Spain
Sibiu, Romania
Loon, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content