19370 Collins Avenue, Sunny Isles Beach, 33160, United States
#1 of 10 hotels in Sunny Isles Beach
Guests' ChoiceBased on 54 apartment reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
7.9
Staff
8.0
Value for money
7.8
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 20 May 2024
Antonio
United StatesThe mattresses were soft and sink when you sleep in the middle of the bed. They are old-fashioned coiled mattresses that are noisy as well whenever you move or sit on them. We had three beds and they were all the same. Also, the beach umbrellas were both broken and unusable. We ended up renting beach chairs and umbrellas whenever we went to the beach.
The apartment was very nice, clean and bright. Beautiful marble floors, the kitchen was stocked with everything you need to cook your own meals. I liked the touch of having aluminum foil on the oven racks. Lots of towels and extra bedding. The pool was a good size and plenty of lounges and umbrellas. The staff at the location were friendly, helpful and professional.
Stayed in May 2024
Reviewed: 11 May 2024
William
United StatesResort fees were unexpected, but given the parking well worth it.
Decent location. Parking was included and close to the elevator. Clean accommodation.
Stayed in May 2024
Reviewed: 12 November 2023
Carlos
ChileCheck-in is at 3 pm. If you want to leave your belongings earlier, you have to pay $10 for each suitcase note a daily $10 fee for parking Very Low quality mattresses
Very close to the beach Has 4 beach chairs and 1 umbrella very good very nice view from the apartment (12 floor) To open the door, there was an electronic lock
Stayed in November 2023
Reviewed: 5 November 2023
Chyennee
United StatesThe apartment could be a cleaner. it’s a beautiful place.
Stayed in October 2023
Reviewed: 10 October 2023
Oleg
United StatesWhere to leave my car before check in.
Stayed in October 2023
Reviewed: 29 September 2023
Remigiusz
United States41 check in fee should be added when booking or at least clearly specified in the description. Instead it was „hidden” note about some fees in fine print. Besides that I loved it.
Really nice apartment with amazing view from balcony. Clean… well stocked (just a few coffee filters would be nice and it would be perfect). Great location, pool, gum etc. I can complain only about one thing. $
Stayed in September 2023
Reviewed: 18 September 2023
Meta
United Statesthe apartment was nice and quaint, but could use some upgrades such as the TV is about to go out, has a line running through it, the coffee maker could be upgraded to a Keurig, the bathroom vanities could use an upgrade, the TP holder is falling off of the side because of water damage to the side of the cabinet in both bathrooms. A better explanation or instructions on using the laundry facility, they provide the laundry card (laundry room charges 2.00 for a wash, and 2.00 for dryer... but you have to put a minimum of $10 on the card to use it if there are no funds left over.) and the property will not reimburse you... so you get stuck paying 10.00 for a 4.00 wash and dry.
the process was easy, but I was charged 2 resort fee's. 1 through Booking.com and 1 when I arrived at the property. I addressed this with the owner and she explained what it was about. So in all I paid 41.50 for a property bracelet and a parking pass (parking was supposed to be free and included in the price, apparently not!)
Stayed in September 2023
Reviewed: 10 July 2023
Andrea
United StatesAir conditioning did not work well, horrible communication with staff due to language barriers
Location, clean floors, comfortable bed
Stayed in July 2023
Reviewed: 9 March 2023
Palevski
United StatesIt's far from shopping (grocery) but you can use the free shuttle. And so restorans. In apartment shower needs restoration.
The building was very good, security, pool and surroundings. Through poll was closed for 2 days. But it's close to the Beach and beach is wonderful. Apartment is spacious and nice decorated. Clean.
Stayed in March 2023
Reviewed: 24 February 2023
Fernando
ChileKItchen utensils were on the short side Cuttlery and dishes were very basic
Great Location and good building. Pool and gym were good. It has a nice public park un fornt of the building and easy access to the beach
Stayed in February 2023
Reviewed: 14 January 2023
Dr
United StatesThe beds were uncomfortable, the sofa bed was completely deteriorated including a rotten mattress, the kitchen had camping gear rather than proper kitchen utensils, the beach chairs were rusted & the beach umbrella broken. The bath towels were Shredded and all furniture & flooring plastic. Notably the apartment unit manager, Julia, was extremely rude, outspoken and not collaborative with an outrageous behavior and attitude. The rest of the facility staff were very nice.
The facility was convenient, pool, grounds, garage, balcony, view, .....
Stayed in January 2023
Reviewed: 1 December 2022
Matei
United StatesWe were charged 40$ resort fee twice. Once In the bookings.com website, where it is stated in the breakdown of the charges, and another time at reception (where they even have a credit card transaction fee, so ended up paying 41.5$). Look, it is not about extra 40$ when already paid almost 1,600$, it is the bad way of getting extra money.
We previously been to the apartment complex, so knew what to expect. Building is close to the beach, easy access to shopping and malls.
Stayed in November 2022
Reviewed: 21 May 2024
Sylvie
United StatesThe apartment is not welcoming in my opinion. It looks so old. Terrible aesthetics, feels like you’re back in time with with the old looking furniture, old wall decor, wall art taped to wall and falling, 4 or 5 different flooring with missing pieces. No water pressure in shower head. Children stickers on the walls, beds against walls and more…
Location is good
Stayed in May 2024
Reviewed: 1 April 2024
Albert
United Stateson the pictures, the other bed was on the living room, somit had 2 beds in separate rooms which was convenient for a group of friends to stay. in reality they were all stacked in one room. also, the property had only soap bars, the kitchen wasn't stacked with literally anything. the WiFi didn't work well either.
the location wasn't great as described but was okay overall for the price they charged.
Stayed in March 2024
Reviewed: 26 January 2024
Monica
BelgiumThere was a lot of things that I didn’t like but the owner tried her best to help and fix
Locatie
Stayed in January 2024
Reviewed: 7 January 2024
Michelle
United StatesThe pull out couch bed was broken - so we had to sleep on the couch for 6 days. pull out bed mattress was thin and used - had to use the couch cushions to hold up the bottom of bed - so the couch was the only option to sleep Dirt under the couch. Bed pillows were stained and smelly along with the extra blankets 4 towels and 4 small beach towels (maybe a few extra would have been nice) No toaster like we were told there was The place smelled No rugs except in the bathroom and all cold tile floor - very slippery and cold No heat Pool was suppose to be heated and it was cold Blinds were broken so they wouldn't shut The place was old and tired site won't let me upload my photos...
Stayed in January 2024
Reviewed: 20 November 2023
Abir
IsraelThe apartment is not maintained. There were hairs and dust EVERYWHERE. The toilet was not cleaned either... The kitchen appliances and dishes were either broken, rusty, or just dirty. When I told the host he offered to send someone to mop the floors, but not beyond that. Clearly that's how they clean the apartment between guests and nothing beyond that. Also, the pool was shut down by the Health Department. I was there with my family and we simply could not stay there and had to find a new place. The host refused to let us check out early and Booking.com were not helpful at all. I got no compensation or reimbursement, not even partial. I have been traveling around the world for years, even the cheapest hostels in India and Africa that I stayed in were cleaner than this place. STAY AWAY!!!
The location is good but the apartment is below the most minimal standard for an accomodation.
Stayed in November 2023
Reviewed: 17 October 2023
Michael
United StatesParking was too far away from the apartment. We had to park on a roof and walk all the way down. They were only 2 adult towels in the whole apartment. The other towels are what you step out on when you get out of the shower. There were only 2 small bars of soap for 5 days and not a lot of communication on what we needed to bring. Also, what to do with trash and what needed to be cleaned before we left. Finally, We had someone enter the apartment at 10:30 in the morning day of check out, and we were not supposed to be out to 11, and I was half dressed that is unacceptable. I tried to talk to the lady in the hallway as she just ignored me and walked away.
We liked the location it was very nice. We liked the views.
Stayed in October 2023
Reviewed: 12 October 2023
Miguel
United StatesEverything was fine.
No breakfast, or meals included.
Stayed in October 2023
Reviewed: 20 September 2023
Nicole
United Stateseverything was perfect i definitely recommended 1000/10
the property was so welcoming! it smelled good was very clean and even had a convenient store inside that sold everything
Stayed in September 2023
Reviewed: 25 May 2023
Chase
United StatesThe property was NOTHING like the pictures in the booking. there were gaps in the floor, a bed in the living room, it was pretty run down.
The property was in a great location and all of the amenities we wanted.
Stayed in May 2023
Reviewed: 14 May 2023
Christopher
United StatesCleanest I've been in a while
Stayed in May 2023
Reviewed: 11 May 2023
Yelena
United StatesThe apartment needs renovation (bathroom, kitchen). Also, I booked an apartment with 1 king bed, but there were 3 full beds. It's not a big problem, but it was surprised. Need change batteries in remote control.
The view was beautiful from our balcony.
Stayed in April 2023
Reviewed: 30 April 2023
Justin
United Statesthe property was very clean, there is a mini store downstairs that was very convenient! really liked that you had to use a key fob to get in and out of the resort. The view was amazing even though it wasn’t right on the beach! the host was very helpful and professional! if I’m the area again will definitely stay!
Stayed in April 2023
Showing 1 – 25
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