625 Betty Spring Road, Gardner, MA 01440, United States
#1 of 2 hotels in Gardner
Guests' ChoiceBased on 369 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
8.7
Value for money
7.6
Free WiFi
7.8
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End of dialog contentReviewed: 16 May 2024
Maria
United StatesCheck out is too early
Stayed in May 2024
Reviewed: 25 April 2024
Anne
United StatesFree continental breakfast would have been great! That wasn't available. A cup of fresh brewed coffee would have been awesome - but we had one-cup instant coffee in our rooms with powder cream. Blech.
Restaurant dinner was good. Waitstaff were friendly and prompt.
Stayed in April 2024
Reviewed: 7 April 2024
Amy
United StatesChaise lounge would work better in room instead of chair
Stayed in March 2024
Reviewed: 12 March 2024
Halpin
United StatesNothing. Some got to use the pool. The resrurant on premises is awesome and staff is great.
Everything, been coming here for years. Love it.
Stayed in March 2024
Reviewed: 29 February 2024
Cheng-chih
United StatesNo bottle water or lotion provided.
Staff is very friendly.
Stayed in February 2024
Reviewed: 15 February 2024
Regina
United StatesSpacious rooms, friendly staff
Stayed in February 2024
Reviewed: 8 February 2024
Steven
United StatesClearly, this hotel has been around for a while (or It is not really taken care of). but over all It is adequate. The breakfast buffet was very underwhelming, especially for $20.00/person. Basically, the offering was less than what most places (Marriott, Hilton, Best Western...) give for free. Save yourself some aggravation and go into town (a few miles) for a better experience in on of Gardner's great diners...there are at least two very close. They charge $2.00 for a k-cup?!? Who does that...?
The room was fine. The Staff that take care of the rooms were extremely nice...
Stayed in February 2024
Reviewed: 24 January 2024
Bill
United KingdomA bit pricey and WiFi not great in the rooms
room was nice and clean
Stayed in January 2024
Reviewed: 11 January 2024
Cynthia
United StatesNo coffee in the lobby, Indoor pool could’ve been heated
Gorgeous & Grand, indoor pool & game room
Stayed in December 2023
Reviewed: 3 December 2023
Kruger
United StatesThe pillows smelled funny
Stayed in November 2023
Reviewed: 27 November 2023
Cathy
United StatesThe restaurant didn’t serve breakfast on weekdays.
Very comfortable.
Stayed in November 2023
Reviewed: 11 November 2023
Diane
United StatesLittle menu options for breakfast only an overpriced buffet
Location
Stayed in October 2023
Reviewed: 30 October 2023
Daniel
GermanyNo breakfast, too expensive
Hotel is Ok, nice premises , good bed
Stayed in October 2023
Reviewed: 30 October 2023
Jimmy
United StatesThe television/cable. Stayed in one room and couldn’t get the cable to work. Front desk quickly said unplug and plug back in. That worked and we got the cable on, but no sound. Front desk sent someone down who couldn’t fix it so they happily let us change rooms. The cable didn’t work in that one right away either. Had to unplug and plug it back in. Worked fine from then on. They were great and fixed the problem, but for the price of the hotel, the cable should work without switching rooms.
Beautiful place. Nice staff. Clean rooms.
Stayed in October 2023
Reviewed: 16 October 2023
Chris
NetherlandsNothing to mention
Verry lovely location with good beds
Stayed in October 2023
Reviewed: 5 October 2023
Cheryl
United StatesThe late check-in having to change in a bathroom for a 4:00 wedding was unacceptable. They should tell the people who are planning weddings the situation that they absolutely will not let anyone go check in early,even 15 minutes for a wedding. My daughter missed the ceremony and I came in during it. Their unwillingness to accommodate is a rude policy
Stayed in October 2023
Reviewed: 29 September 2023
Elaine
United StatesCheck all air systems for dirty filters. It was very stuffy in our room until they put new air filters in. I was getting sick.
The peace and quiet area and I was able to relax.
Stayed in September 2023
Reviewed: 27 September 2023
Ian
United KingdomThe evening meal we had in the restaurant was excellent.
Stayed in September 2023
Reviewed: 17 September 2023
Khalid
United KingdomLack of breakfast and daily room tidy.
The staff, location, room size
Stayed in September 2023
Reviewed: 11 September 2023
Kayti
United StatesNo room service, beds weren't comfortable
Very clean, staff was friendly.
Stayed in September 2023
Reviewed: 7 September 2023
Robin
United StatesNo breakfast and they still charge for coffee and tea.
Convince and price. Friendly staff.
Stayed in September 2023
Reviewed: 15 August 2023
Linda
United StatesLayout of bathroom . Not logical Or convenient for handicapped.
Recreational facilities.
Stayed in August 2023
Reviewed: 11 August 2023
Carol
United StatesNo breakfast
Stayed in August 2023
Reviewed: 31 July 2023
Charles
United StatesBathroom door didn't shut very easily. No fan in bathroom. Shower was low pressure and knob was very hard to turn. Refrigerator was not very cold. There was something red on one of the underneath fitted sheet ( on the side towards nightstand). No wifi service 1st night.
Comfortable. Pretty Clean. Had amenities that serviced all our needs. Staff was awesome.
Stayed in July 2023
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