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  5. Reviews of Comfort Inn & Suites Glen Mills - Concordville

Reviews of Comfort Inn & Suites Glen Mills - Concordville 3 stars

1110 Baltimore Pike, Glen Mills, PA 19342, United States

#5 of 6 hotels in Glen Mills

Guests' Choice

Review score

Based on 374 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 8 April 2024

    6.0
    So so
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom smelled. The toilet was clogged and almost overflowed twice. The frig didn't work and the TV had poor reception.

    Location was perfect. We didn't have the breakfast.

    Stayed in April 2024

  • Reviewed: 4 March 2024

    6.0
    It was ok. Good location. Nothing special.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast wasn’t good. The coffee was not good. Would be nice to have fresh coffee, not just a machine. Also, no ice machine on the floor we stayed at. The curtains didn’t close so it wasn’t dark.

    The location and price compared to other hotels.

    Stayed in March 2024

  • Reviewed: 12 January 2024

    6.0
    Average
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Non-functioning light. Loose/live Wires on the floor. Asking for shampoo as there was none when we arrived & having to ask a second time. Eggs second day were awful.

    Check-in staff. Parking. Ample coffee.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    It was a good stay!
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Better television

    Nice people.Friendly service.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    8.0
    Excellent value. Wonderful caring manager. Most accommodating.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The charging facilities for phones are inconvenient by the bed- none! No eggs or bacon this stay at breakfast.

    Location price staff

    Stayed in October 2023

  • Reviewed: 18 September 2023

    6.0
    It was nice for a short stay
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was outdated. Way out dated. TV was awful for selection and quality, AC unit was not efficient, breakfast was mediocre, coffee is instant coffee, the bathroom had no vent and the lighting was terrible. One light flickered constantly.

    The room was very clean, and the bed was surprisingly comfortable. The couch was comfy, the refrigerator worked (didn't try the other appliances). The shower had good water pressure and consistent water temperature.

    Stayed in September 2023

  • Reviewed: 10 July 2023

    7.0
    Good for a short trip
    • Business trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    - Slow elevators - The AC in the queen suite was not great. A tiny vent sent ac to the living room area from the split unit. Had to keep the door open between rooms or the room for too hot. - had to request a new room bc the AC was leaking in the first room and the carpet was wet and smelled like mildew. - eggs at breakfast were too wet

    - clean - easy to navigate - kids enjoyed the outdoor pool - Breakfast was pretty good.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No soda machines on site. That was the first time we’ve ever encountered that at a hotel.

    The cleanliness, very comfortable bed. Staff was so friendly and helpful.

    Stayed in July 2023

  • Reviewed: 29 April 2023

    7.0
    Overall my stay was a decent one.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the fact we only had 2 or 3 channels to choose from on the television. That was definitely an issue having a younger child in the room. I also have an issue with $50 that was said to be added for damages(which there was none) then returned. In the end my bill went from 122 & change to 172. The fee was not returned it appears it was just added in as the price of the room.

    The breakfast was decent the area was convenient and clean! I have no complaints about the breakfast. I always appreciate making my own waffle!!!

    Stayed in April 2023

  • Reviewed: 24 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very sheer curtains, no heavy curtains to pull over the sheer ones. Lots of light coming in so hard to sleep.

    Clean, decent breakfast

    Stayed in April 2023

  • Reviewed: 17 March 2023

    8.0
    The staff was courteous and friendly. The room appeared to be clean and and I had a good stay.
    • Leisure trip
    • Solo traveller
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was located on the side with traffic noise. Access from the road is tricky!

    Breakfast was okay. Only cold eggs and no meat available with at least an hour left. Otherwise fine. The location is close to a lot of amenities.

    Stayed in February 2023

  • Reviewed: 14 March 2023

    7.0
    good for 3-4 night stay
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    it’s a bit outdated.

    overall clean. staff is friendly and helpful. amenities are good. rooms were clean and spacious

    Stayed in March 2023

  • Reviewed: 29 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No pool

    Stayed in January 2023

  • Reviewed: 15 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    access from the streets

    location. only 30 minutes from downtown

    Stayed in December 2022

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was not available, that was 1 of the main reasons I booked this place

    The staff was very friendly. The establishment was very clean & comfortable.

    Stayed in November 2022

  • Reviewed: 18 November 2022

    6.0
    terrible
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the receptionist and the breakfast the room is fine I love it

    yes thé breakfast was terrible I never see anything like this coffee was terrible my wife and have to go out for breakfast the stay doesn’t worth the money I paid please revise the policy specifically for the breakfast everything is cold even the coffee

    Stayed in November 2022

  • Reviewed: 13 November 2022

    7.0
    will return but only if needed
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    breakfast was very poor

    Stayed in October 2022

  • Reviewed: 28 October 2022

    7.0
    Very Nice Stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast ended too early at 9 AM.

    The room was clean and comfortable. Staff was very pleasant. I would definitely stay here again.

    Stayed in October 2022

  • Reviewed: 25 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    The internet on the fifth floor was very spotty. Breakfast was very skimpy- no pastries but plain bread, no OJ, stale cereal, eggs ran out one morning

    The room itself was comfortable and clean. Staff was friendly. Parking was easy and close.

    Stayed in October 2022

  • Reviewed: 23 October 2022

    7.0
    Good location. No support for 3rd shift staff. If you can avoid checking in after 7pm please do so!
    • Business trip
    • Solo traveller
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    I generally get in around midnight and the night Front desk staff is unable to check me in. The help desk on the last occasion as well as tonight was not helpful to the staff. As of the review I am still not checked in (I waited more than 30 minutes). The staff gave u and gave me a key due to the hour of night and assistance was not forthcoming

    The location is good. I have stayed here several times over the last 2 months. I return due to its location.

    Stayed in October 2022

  • Reviewed: 18 September 2022

    8.0
    Good price for stay
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a sulfur smell throughout the hotel.

    Breakfast was great. The rooms were good.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Furniture beat up a little

    Location great staff great clean great

    Stayed in September 2022

  • Reviewed: 29 August 2022

    7.0
    Perfect for what we needed....a place to lay our head and a nice restaurant within walking distance.
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights

    We were on the back side of the hotel over the Indian Restaurant and could smell the spices in the room. The restaurant was not operating during my first stay. It did not bother us but may some so I thought that I would mention. I can't remember our room number but last name is Stump and we stayed 7/29-8/2. The DO NOT DISTURB door hanger was missing but the front desk had one. The Kleenex ran out but the front desk had one. The blue stripe on tissue indicating end of box was already showing when we arrived. There were two of us and only two bath towels so picked up two more from the front desk. Needed because in our case no matter how we arranged the shower curtain by the head, it leaked on the floor. Also, there was no bathmat and the tub was super slick, so we used one inside the tub when showering (invention is the mother of necessity). I realize these may seem like small items and it did not cause us any fret but thought you might want to know as to some visitors, the little things mean a lot. Only other mention is the couch in that room. When one sits on it, one is swallowed up. The only way to stay any length of time is to sit up on the very edge of it. For smaller or older people like me, once in it may take a second person to get out of it. I did not have this issue on my first stay.

    Staff, location (driving from TN coming up Rte 1 still within 10 minutes of family on 202 in DE), Fava restaurant within walking distance (it's super!) and the complimentary water (we drink A LOT of it). Stayed once before by myself and had some small maintenance items that I mentioned on the survey and received a response from the manager that did not appear to be autovend. That makes a difference with me.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    6.0
    except for listed issues, it was comfortable and felt safe
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    signage to find it terrible….tv and phone didn’t work in bedroom

    good staff, clean, great breakfast

    Stayed in August 2022

Showing 1 – 25

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