Everything was great.

Staff was excellent, room was spotless. Really had no negative issues at all.

Stayed in September 2023

Sofa sleeper mattress was TERRIBLE. Thin, metal springs were pushing into your back every position you laid in, and it was noisy.

Everything was great! I would've rated it a 10/10 had the sofa sleeper mattress been suitable for sleeping. Breakfast was great, pool was great, service was awesome, super clean too.

Stayed in July 2023

Not enough time .and fridge wasn't cold enough.

Location cleaning staff was perfect just didn't have time for the pool

Stayed in November 2022

The only thing that could improve was that our room seemed a little dirty. We noticed some hair on the bedding and dirt on the chair in the room. Other than that, the bathroom was very clean as well as the desk and tv station.

The breakfast was excellent. The staff working the breakfast was also great. She was friendly and even suggested some places to go near where we were staying. We really enjoyed the pool!

Stayed in July 2022

The room we booked was non smoking. When we got there the room smell like smoking. When we asked for a different room the one we got still smelled like smoke but a little less. We stayed because we were so tired.

On the way to Michigan

Stayed in June 2022

It was far from my original location I picked through booking.com and had to pay an additional $80 due to booking.com

Very clean and comfortable.

Stayed in April 2022

We always enjoy talking to the sweet lady who oversees the breakfast area. She’s always friendly and helpful.

Stayed in November 2021

Housekeeping lacking

The front desk staff and the breakfast lady were excellent. Very accomodating to needs.

Stayed in December 2021

Every time we walked out in the hall we could smell Pot, sometimes quite strongly. Even though there is a “no smoking“ policy. The first evening we were there the fire alarms kept going off and I’m guessing it was because of the Pot smoker. The hotel was quite full this weekend. Breakfast was supposed to be served until 10 am on Saturday and Sunday. We got to the dining room at 9:30 and there was no hot food left. Went to the front desk to inform them and was told “once the gravy is gone we’re done” ??? I replied that we didn’t care about gravy just wanted some eggs. At that point they sent someone to make some eggs. 🙄 Overall we were satisfied but the breakfast thing and the pot smell were annoying.

It was in a good location with most restaurants and shopping very near the hotel. The room was very clean.

Stayed in September 2021

Everything was fine. No complaints.

Didn’t eat breakfast. Location was great.

Stayed in August 2021

We have stayed here several times and the staff is always friendly and helpful.

Stayed in August 2021

Back door wasn’t in working order when we stayed.

Friendly staff. Back door couldn’t use to get back in because it was down but that was the only downfall about the stay. Was clean and would stay here again.

Stayed in July 2021

Can't answer this because we loved everything I have no complaints not even a slight complaint and the breakfast is amazing the lady Sandra that takes care of the breakfast does an amazing job she keeps everything nice and neat and clean she's wonderful

The gm Justin is amazing he is kind and friendly and helpful. He always make sure you have everything you need the whole staff at this hotel is wonderful the place is in great shape very clean very comfortable rooms Justin has done an amazing job with the hotel and his staff the people at the front counter are so nice they offer you cookies they offer you water they say good morning I will never stay in another place when I go to Bluffton Indiana this is my go-to place has been for years and I love the staff and Justin they made our stay very comfortable and very enjoyable you must go there they do an amazing job. Thank you to the staff and to Justin for everything you've done for us we'll miss you guys and we will be back soon

Stayed in May 2024

Cost of a room now... SO EXPENSIVE !!

Bed was comfortable, Breakfast was excellent.

Stayed in April 2024

vending machines didn't work, no snacks available, had to walk to the gas station.

Stayed in February 2024

Nothing

Everything was clean and in good working order. Breakfast was excellent and staff went way beyond what was required!

Stayed in October 2023

N/A

The location was good. The swimming pool was clean and very well maintained.

Stayed in August 2023

Clean and convenient location

Stayed in June 2023

The woman at the front desk is rude! The hot tub was not working and she told me it hasn't worked for awhile and they're taking it out. I told her that should have been on the website then because that's one of the reasons I booked that hotel. She told me that's not on her. I asked to speak to the manager and she said he wasn't there. Also, the third day of our trip, we had no tv. I asked for reimbursement for both of these issues and was told no. I

The pool was nice, Sandra in the kitchen is always so friendly, comfy beds.

Stayed in May 2023

there was nothing to dislike

hotel accommodated my needs. staff was friendly, knowledgeable and professional

Stayed in May 2023

Paid $317 for two night. Two queen beds. The room and the breakfast were not worth the money. Staff was very nice though.

Stayed in February 2023

This review has been hidden because it doesn't meet our guidelines.

Everything was amazing will be staying again

Stayed in October 2022

way to expensive for accommodations, breakfast not great and not allergen friendly

close to where we needed to be

Stayed in July 2022