630 Donaldson Road, Erlanger, KY 41018, United States
#4 of 8 hotels in Erlanger
Guests' ChoiceBased on 612 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.8
Staff
8.8
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 1 May 2024
David
United Statesno dislikes
The breakfast was totally adequate.
Stayed in April 2024
Reviewed: 30 April 2024
Steven
United StatesBed was not especially comfortable. Pillows were also less than desirable.
Staff was very friendly and accommodating. Breakfast was excellent.
Stayed in April 2024
Reviewed: 9 April 2024
Abby
United StatesSink was dripping and the bed sheets were not changed when we got there.
Staff was super friendly breakfast was very good. Location was very in the middle for what we were doing.
Stayed in April 2024
Reviewed: 12 March 2024
Gearhart
United StatesEverything but the toilet paper. It was coarser than I am used to.
Stayed in March 2024
Reviewed: 16 January 2024
Calvin
United StatesThere were no handicap room with king size bed on the first floor
The staff was working with us very well .
Stayed in January 2024
Reviewed: 2 January 2024
Laura
United StatesOur room was small but comfortable!
The staff was very friendly. Breakfast was good.
Stayed in January 2024
Reviewed: 16 November 2023
Jesse
CanadaStaff could have been a little friendlier, rooms could have been bigger.
Great breakfast so much variety.
Stayed in September 2023
Reviewed: 1 November 2023
Eileen
United StatesNo Coffee in the lobby, only during breakfast time. The Staff was not welcoming. The pillows were small & flat.
Clean & a great breakfast buffet. Smoking pavilion & benches.
Stayed in November 2023
Reviewed: 25 October 2023
Mcconn
United StatesNothing that I needed. It was a nice stay.
Clean very nice. Would stay again.
Stayed in October 2023
Reviewed: 17 October 2023
Jason
United StatesRoom was kinda small and a little outdated.
Breakfast was great!! Staff was wonderful
Stayed in October 2023
Reviewed: 11 October 2023
Tammy
United StatesVery clean, nice room, convenient to airport, but most of all, the front desk customer service was exceptional, very friendly and efficient!
Stayed in October 2023
Reviewed: 5 October 2023
April
United StatesThey charged me 60 for the roll away bed and should of only been 20. The room was small.
They accommodated our late check inn. And provided a roll away bed. The hot breakfast was good.
Stayed in October 2023
Reviewed: 9 September 2023
Carol
United Statesthe only issues were spider n webs in bathroom and the air conditioning unit needed cleaned.
property was nice, staff were wonderful,
Stayed in September 2023
Reviewed: 3 September 2023
Steve
United StatesWe ate closer to 9 am and the food wasn't that good
Convenience of the room to our event
Stayed in September 2023
Reviewed: 3 September 2023
Rodney
United StatesI liked everything
Cleanliness Great Breakfast Good location
Stayed in September 2023
Reviewed: 26 August 2023
Drenth
CanadaRooms could use an upgrade they are a little dated, but overall clean.
Free breakfast was great, nice location, close to a lot of stores and restaurants. Stayed there mainly to go visit Cincinnati. Would recommend to other to stay there.
Stayed in August 2023
Reviewed: 22 August 2023
Phillip
CanadaNoise in hallway
Friendly and helpful staff
Stayed in August 2023
Reviewed: 21 August 2023
Victoria
United StatesCould always be cleaner.
Desk staff in the evenings always remembers me from where we stay so often. Makes it feel like home. Easy check in and out. Great location and price for our weekend trips.
Stayed in August 2023
Reviewed: 14 August 2023
Jeff
United StatesPillows a little firm for us
Got in late just passing thru for the night. Beds very comfortable.
Stayed in August 2023
Reviewed: 14 August 2023
Aaron
United StatesThe cleanliness of the room was good, but there could have been a bit more cleaning done.
Breakfast was much better than expected for this type of hotel. The selection of breakfast options was way above expectations.
Stayed in August 2023
Reviewed: 7 August 2023
Melinda
United StatesHandicap access to the pool remained locked...we had to request access every time. The breakfast staff blocked diners in the dining room while they cleaned up. The people eating were not happy.
Room was comfortable. Staff opened up the firepit to us which the kids really enjoyed.
Stayed in July 2023
Reviewed: 3 August 2023
Reiser
United StatesThe hallways could use a carpet cleaning and air freshener.
All of the staff was amazing and super clean room.
Stayed in August 2023
Reviewed: 30 July 2023
Boger
United StatesThe only thing was when we checked In and went upstairs. Our first room was dirty and trash and half eaten food on balcony. But I took pictures and went down to the front desk asking for the room to please be cleaned. She was SO nice and switched us to an upgraded room and put the dirty room out of service. We were very pleased with her being so quick to help us.
Very nice breakfast & pool! Super nice front desk staff
Stayed in July 2023
Reviewed: 28 July 2023
Traci
United StatesThe bathroom toilet and tub space was very small. The breakfast was minimal.
We loved how the beds were separated into their own rooms and the access to a balcony. The pool also had late hours.
Stayed in July 2023
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