The tv wasn’t working but someone came to fix the tv. That needs to be checked while they are cleaning the room I called the operator but couldn’t get anyone to answer the door . I had to call the outside line for someone to pick up.

The room was cleaned

Stayed in May 2024

They charged my card 3 times. I called and spoke with Angela. She advised me to give her 30 minutes. I called back after an hour for her to say she didn’t get time to look into it. I called back again and got no answer. No one has called me back or fixed the issue. This caused my account to be overdrawn and I can’t access funds. This is unacceptable. I’ve never had an issue calling a company about a charge and they not look into the issue IMMEDIATELY!! I will NEVER STAY HERE AGAIN. And someone needs to call me back. Customer service is HORRIBLE

Comfy bed.

Stayed in April 2024

Pricing a little high

Good

Stayed in February 2024

Mr. Matos was an excellent host!

Stayed in December 2023

The sheets had spots on them which indicated to me they were dirty.

Location

Stayed in December 2023

The night front desk clerk Fay. She refused to give me extra towels that were not returned clean to me after I left 2 towels for housekeeping and gave her 3 additional towels. Then she would not let me explain how that equaled 5 and not 3. And finally I had enough of her cutting me off and being rude that I told her to be quiet and let me talk. She then cursed me out in front of her co worker and an additional couple checking in. I said that was great customer service and she said she didn’t care. And I was not getting anything from her tonight and walked away.

The breakfast and cleanliness.

Stayed in September 2023

There truly wasn't anything I didn't like. But there are also no frills here. You get what you get which is absloutly fine.

Overall there it was a great place. Everything worked as it should and there were no issues with anything. The staff were nice also.

Stayed in July 2023

Font desk dude not friendly at all. Tried to charge me more for the room. Trying to find lights was a chore. Switch was not where you think. Lamp switches difficult to find.

Breakfast was great, room was clean and spacious and surprisingly quiet.

Stayed in June 2023

Things are a bit dated and could use a refresh

Great location for our purposes of the trip., lots of places to eat. Beds and pillows were very comfortable.

Stayed in July 2023

The vending machines needed more stuff in them.

It was in a good area.

Stayed in July 2023

There was nobody at the front desk when we checked in (5:00 PM) and we waited about a half hour for someone to show up. Location is convenient, but there is lots of construction and traffic that made it a little frustrating.

There was a big variety in the breakfast: eggs, sausage, pancakes, yogurts, etc. Staff was working diligently to keep everything stocked. We talked with others staying at the hotel and enjoyed our conversations.

Stayed in May 2023

linens and comforter, lights and mirrors, breakfast.

convenient location

Stayed in April 2023

n/a

Good location but lots of construction and during heavy traffic it was extremely congested but I was aware of the construction on roads

Stayed in April 2023

In room phone service wasn’t working microwave wasn’t working in room furniture needed a little bit of cleaning

Location

Stayed in March 2023

I could not complete my work assignment because you did not have Internet

you charge for Internet that you don’t even have

Stayed in March 2023

Often no one on front counter. Had to phone call them. Breakfast for hot food only had scrambledh eggs & Sausages & eggs were not replenished fast enough. Sunday, even though it was 8 am, lady was more busy cleaning up everything as to close even though eggs run out. And even closed coffee pot. Breakfast was to 9:30 Request lower floor but got top floor.

Room was good. Tv good. Internet good. Location good. Lots of parking.

Stayed in March 2023

The atmosphere is nice and quiet . Not a lot of traffic.

Stayed in December 2022

Curtains in poor condition. Too much noise coming through the ceiling and from the hallway.

Bed was very comfortable.

Stayed in November 2022

was a little noisy from the hall and upstairs neighbor

friendly staff, comfortable bed, large room with good sized mini fridge. housekeeping tidied daily which I haven’t experienced recently in other hotels

Stayed in October 2022

I could hear people walking in the room above me and the people talking in the room next door to me.

Stayed in October 2022

Breakfast

Staff was friendly and answered any questions needed to know.

Stayed in August 2022

Waiting for deposit to hit card was told it would immediately but took 3 days...

Great HOT breakfast!

Stayed in May 2022

The water was slow in the bathroom

Stayed in May 2022

Door handles open upward. One handle on the dresser was off. An arm on the office chair was loose. Needs better attention to detail.

clean and organized.

Stayed in April 2022