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Reviews of Comfort Inn Garner Clayton I-40 3 stars

126 Cleveland Crossing Dr, Garner, 27529, United States

#7 of 10 hotels in Garner

Guests' Choice

Review score

Based on 221 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    7.9

  • Value for money

    7.6

  • Free WiFi

    6.2

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Showing 76 – 100

  • Reviewed: 6 June 2022

    2.0
    Very poor
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff, remote did not work for the television

    The shower, pillows and bed

    Stayed in June 2022

  • Reviewed: 1 June 2022

    9.0
    Great relaxation at the end of a long travel day.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    More complete breakfast.

    There was some breakfast, and it was comfortable and quiet all night.

    Stayed in May 2022

  • Reviewed: 28 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The ease of checking in

    Stayed in May 2022

  • Reviewed: 18 January 2022

    4.0
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 12 January 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Thin walls

    Stayed in January 2022

  • Reviewed: 20 December 2021

    4.0
    the worst
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    when i checked in i was really tired just wanted to just rest. When i went to my room i cut the heat on and i understand you have to wait for it to wrm up. so i showered. i went ot brush my teeth the water in the sink never got warm and was stopped up. so i just laid down. i said i will just give it time. over in the niht the room never got warm. I looked and the window was broke. i said i will telll them whe i check out because i was tired and didn't feel like going back downstairs. i ask to speak to manger that morning he was so rude. he said he would move me to another room well it was tie to check out and go to work. why would i want to change rooms when i am leaving. i said sir i am leaving to go to work why would i be changing rooms. That was the worst service ever especially for a manger and to a Veteran.

    The young lady that check me in was so helpful and respectful. she went the extra mile to help me get checked in and get my discount.

    Stayed in December 2021

  • Reviewed: 13 December 2021

    1.0
    Very poor
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything

    nothing

    Stayed in December 2021

  • Reviewed: 29 November 2021

    5.0
    We were traveling for a wedding hotel was close to the venue.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    needs updating

    needs updating, bathroom to small, smoking odor in hallway, no table in room other than a desk, room smelled like feet, room phone didn’t work

    Stayed in November 2021

  • Reviewed: 28 November 2021

    9.0
    Overall it was very good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The lock was broken and it was not repaired when told

    I like the way the staff assisted with special requests

    Stayed in November 2021

  • Reviewed: 27 November 2021

    5.0
    Who stay due to staffs kindnesses only 👍
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs a lot of updates

    Staff was all great 👍

    Stayed in November 2021

  • Reviewed: 8 November 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    hospitality

    everything

    Stayed in September 2021

  • Reviewed: 25 September 2021

    1.0
    The one staff we met was great but poor quality of everything else.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When we stepped off of the elevator to our floor it immediately smelled like weed, I normally wouldn’t have cared but being pregnant this distressed me. It was in our room all night. Made it hard to sleep.

    The young man at the front desk was very delightful and polite. That’s all we enjoyed

    Stayed in August 2021

  • Reviewed: 5 September 2021

    2.0
    Do Not stay there..I repeat do not stay unless you like staying in unkept place.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We were put in Room 212. It’s smelt so discussing (Throwup) . We were having to move at after 9 at night . No I’m sorry or discount . First off the room should have never been allowed to be rented out. It’s more than obvious that the owners / management didn’t give a crap. It’s states on a sticker on the mirror bathroom Housekeeping upon request! Well why we were gone for a few hours housekeeping decided they would go in our room which we Didn’t request and Housekeeping broke my moms mirror . No one told me they broke it. I found out when I went to use it and picked it up the opposite side was all shattered into pieces. I then went and spoke to the owner and explained to him what happen and he didn’t give a crap. It’s the sentimental value for me irreplaceable. Karma will come and bite them where the sun doesn’t shine .

    Nothing !

    Stayed in September 2021

  • Reviewed: 11 August 2021

    1.0
    This hotel is in poor shape with terrible maid service.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 7 nights

    The hotel is run down with poor maid service. We had a door handle come off, the wall lamp came off the wall and the toilet overflowed. None of the room supplies were replaced when used up and we had to get toilet paper, soap, clean sheets, and towels from the front desk. There were two guests who were drinking beer and smoking weed at the pool while our children used the pool.

    They had a pool.

    Stayed in August 2021

  • Reviewed: 17 July 2021

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was not clean and had yellow drip stains coming down the door and shower attachment leaked. Not enough towels in the room and only cleaned and replaced towels every 3 days.

    It was very disappointing.Very few items to eat and yogurt was expired by 5 days

    Stayed in July 2021

  • Reviewed: 12 July 2021

    5.0
    Overall the stay was pleasant. There was no one bothering me and I didn’t bother them
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When I got in my room there was an opening in the wall and cover was laid on floor not back on

    I stay was fine. And it wasn’t far from the location I needed to be

    Stayed in July 2021

  • Reviewed: 26 June 2021

    10
    Nice affordable hotel with accomodations
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was hot upon check in, but once I turned on the AC it was comfortable.

    Location is near major highway and shopping. It's very quiet with a friendly environment.

    Stayed in June 2021

  • Reviewed: 26 June 2021

    9.0
    Almost like home
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room was perfect. No complaints.

    Stayed in June 2021

  • Reviewed: 6 June 2021

    9.0
    Superb
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ironing board wasn't any good. Iron was linking water.

    Cleanliness and area was good

    Stayed in May 2021

  • Reviewed: 22 May 2023

    6.0
    it was fine for an overnight stay however I would not stay again for longer than that
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the carpet in the room was worn and stained. policy dictates that the rooms are not cleaned until after day 3 of your stay, no fresh towels delivered nor beds made during a 2 day stay, didn’t appreciate that. also, there was no place to get beverages or a snack on premises

    - well maintained landscape. - outside is very clean, no garbage anywhere - the complimentary breakfast was good

    Stayed in May 2023

  • Reviewed: 10 April 2023

    8.0
    good location. breakfast was ok. free
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    faucet in room barely had pressure. after 1.5 days stay it was fixed

    clean. easy access. staff was kind

    Stayed in April 2023

  • Reviewed: 22 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean, good location. TV wasn’t working, man at front desk went above and beyond trying to get it to work even offered to move us to a different room. No hotel employee has ever gone out of their way like that.

    Stayed in June 2022

  • Reviewed: 22 September 2021

    7.0
    Good
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tattered and Torn US and State flags outside. Bathroom shower head was loose going through the wall.

    Hotel was nice and clean. Room was spacious and nice. Staff was good.

    Stayed in September 2021

  • Reviewed: 22 August 2023

    1.0
    The hotel charged us for nights we didn’t stay and refused to refund us, never will stay there again
    • Business trip
    • Couple
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room smells of smoke

    Nothing

    Stayed in August 2023

  • Reviewed: 9 August 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staffs are so nice and friendly. Room is clean.

    Stayed in August 2022

Showing 76 – 100

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