126 Cleveland Crossing Dr, Garner, 27529, United States
#7 of 10 hotels in Garner
Guests' ChoiceBased on 221 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.3
Facilities
7.5
Staff
7.9
Value for money
7.6
Free WiFi
6.2
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End of dialog contentReviewed: 6 June 2022
Tyrell
United StatesStaff, remote did not work for the television
The shower, pillows and bed
Stayed in June 2022
Reviewed: 1 June 2022
Mark
United StatesMore complete breakfast.
There was some breakfast, and it was comfortable and quiet all night.
Stayed in May 2022
Reviewed: 28 May 2022
Tracy
United StatesThe ease of checking in
Stayed in May 2022
Reviewed: 18 January 2022
Mary
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 January 2022
Barbara
United StatesThin walls
Stayed in January 2022
Reviewed: 20 December 2021
Katrina
United Stateswhen i checked in i was really tired just wanted to just rest. When i went to my room i cut the heat on and i understand you have to wait for it to wrm up. so i showered. i went ot brush my teeth the water in the sink never got warm and was stopped up. so i just laid down. i said i will just give it time. over in the niht the room never got warm. I looked and the window was broke. i said i will telll them whe i check out because i was tired and didn't feel like going back downstairs. i ask to speak to manger that morning he was so rude. he said he would move me to another room well it was tie to check out and go to work. why would i want to change rooms when i am leaving. i said sir i am leaving to go to work why would i be changing rooms. That was the worst service ever especially for a manger and to a Veteran.
The young lady that check me in was so helpful and respectful. she went the extra mile to help me get checked in and get my discount.
Stayed in December 2021
Reviewed: 13 December 2021
Cynthia
United Stateseverything
nothing
Stayed in December 2021
Reviewed: 29 November 2021
Anthony
United Statesneeds updating
needs updating, bathroom to small, smoking odor in hallway, no table in room other than a desk, room smelled like feet, room phone didn’t work
Stayed in November 2021
Reviewed: 28 November 2021
Mornique
United StatesThe lock was broken and it was not repaired when told
I like the way the staff assisted with special requests
Stayed in November 2021
Reviewed: 27 November 2021
Joyce
United StatesNeeds a lot of updates
Staff was all great 👍
Stayed in November 2021
Reviewed: 8 November 2021
Charles
United Stateshospitality
everything
Stayed in September 2021
Reviewed: 25 September 2021
Allison
United StatesWhen we stepped off of the elevator to our floor it immediately smelled like weed, I normally wouldn’t have cared but being pregnant this distressed me. It was in our room all night. Made it hard to sleep.
The young man at the front desk was very delightful and polite. That’s all we enjoyed
Stayed in August 2021
Reviewed: 5 September 2021
Melissa
United StatesWe were put in Room 212. It’s smelt so discussing (Throwup) . We were having to move at after 9 at night . No I’m sorry or discount . First off the room should have never been allowed to be rented out. It’s more than obvious that the owners / management didn’t give a crap. It’s states on a sticker on the mirror bathroom Housekeeping upon request! Well why we were gone for a few hours housekeeping decided they would go in our room which we Didn’t request and Housekeeping broke my moms mirror . No one told me they broke it. I found out when I went to use it and picked it up the opposite side was all shattered into pieces. I then went and spoke to the owner and explained to him what happen and he didn’t give a crap. It’s the sentimental value for me irreplaceable. Karma will come and bite them where the sun doesn’t shine .
Nothing !
Stayed in September 2021
Reviewed: 11 August 2021
Kathleen
United StatesThe hotel is run down with poor maid service. We had a door handle come off, the wall lamp came off the wall and the toilet overflowed. None of the room supplies were replaced when used up and we had to get toilet paper, soap, clean sheets, and towels from the front desk. There were two guests who were drinking beer and smoking weed at the pool while our children used the pool.
They had a pool.
Stayed in August 2021
Reviewed: 17 July 2021
Timothy
United StatesBathroom was not clean and had yellow drip stains coming down the door and shower attachment leaked. Not enough towels in the room and only cleaned and replaced towels every 3 days.
It was very disappointing.Very few items to eat and yogurt was expired by 5 days
Stayed in July 2021
Reviewed: 12 July 2021
Felicia
United StatesWhen I got in my room there was an opening in the wall and cover was laid on floor not back on
I stay was fine. And it wasn’t far from the location I needed to be
Stayed in July 2021
Reviewed: 26 June 2021
Nicole
United StatesThe room was hot upon check in, but once I turned on the AC it was comfortable.
Location is near major highway and shopping. It's very quiet with a friendly environment.
Stayed in June 2021
Reviewed: 26 June 2021
Jackson
United StatesMy room was perfect. No complaints.
Stayed in June 2021
Reviewed: 6 June 2021
Chrystal
United StatesIroning board wasn't any good. Iron was linking water.
Cleanliness and area was good
Stayed in May 2021
Reviewed: 22 May 2023
Anonymous
United Statesthe carpet in the room was worn and stained. policy dictates that the rooms are not cleaned until after day 3 of your stay, no fresh towels delivered nor beds made during a 2 day stay, didn’t appreciate that. also, there was no place to get beverages or a snack on premises
- well maintained landscape. - outside is very clean, no garbage anywhere - the complimentary breakfast was good
Stayed in May 2023
Reviewed: 10 April 2023
Anonymous
United Statesfaucet in room barely had pressure. after 1.5 days stay it was fixed
clean. easy access. staff was kind
Stayed in April 2023
Reviewed: 22 June 2022
Anonymous
United StatesClean, good location. TV wasn’t working, man at front desk went above and beyond trying to get it to work even offered to move us to a different room. No hotel employee has ever gone out of their way like that.
Stayed in June 2022
Reviewed: 22 September 2021
Anonymous
United StatesTattered and Torn US and State flags outside. Bathroom shower head was loose going through the wall.
Hotel was nice and clean. Room was spacious and nice. Staff was good.
Stayed in September 2021
Reviewed: 22 August 2023
Anonymous
United StatesThe room smells of smoke
Nothing
Stayed in August 2023
Reviewed: 9 August 2022
Anonymous
United StatesStaffs are so nice and friendly. Room is clean.
Stayed in August 2022
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