Reviews of Comfort Inn 2 stars
2400 Phillips Drive, Jonesboro, 72401, United States
#2 of 22 hotels in Jonesboro
Guests' ChoiceReview score
Based on 653 hotel reviews
9.1Score breakdown
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Cleanliness
9.4
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Comfort
9.3
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Location
9.3
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Facilities
9.2
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Staff
9.5
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Value for money
9.0
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Reviewed: 22 April 2024
Gary
United States2 reviews9.0“Perfect for a weekend visit to ASU.”- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non Smoking
- • Stayed 3 nights
- • Submitted via mobile
Wish it had an indoor pool.
Fairly new and clean. Breakfast was very good.
Stayed in April 2024
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Reviewed: 15 April 2024
Robert
United States2 reviews9.0“Don’t book through booking.com. Just call the property directly and they will book your room. booking.com likes to overb”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Property was great. Booking.com not so much. They overbooked the hotel and the room we needed wasn’t available. Manager said they will directly book for you if they call this property.
Staff was friendly and helpful. They made adjustments and got us a room when Booking.com over booked them and the room we needed was not available. You can call this hotel directly and they will book the room for you.
Stayed in April 2024
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Reviewed: 8 April 2024
Clarence
United States2 reviews10“Great Stay”- • Leisure trip
- • Couple
- • Standard King Room - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The room itself was top-notch. The staffing was amazing.
Stayed in April 2024
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Reviewed: 7 March 2024
Angela
United States10 reviews10“It was a great stay”- • Leisure trip
- • Couple
- • Standard King Room - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
N/A
Walked in and the cleaness and smell was Awesome. The room was very clean.
Stayed in March 2024
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Reviewed: 2 March 2024
Melissa
United States2 reviews1 helpful vote10“Definitely would stay here again if I come through the area again.”- • Leisure trip
- • Solo traveller
- • Standard King Room - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The toilet in my room would not flush. I let them know.
I arrived after midnight and had absolutely no problem checking in. The desk clerk was very nice and accommodating.
Stayed in March 2024
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Reviewed: 13 February 2024
Adriann
United States1 review10“I will stay here again!”- • Leisure trip
- • Solo traveller
- • Standard King Room - Non Smoking
- • Stayed 1 night
All staff that I encountered was friendly and helpful. The facility was very clean and comfortable. I was unsure of staying in this hotel, but this Comfort Inn exceeded my expectations.
Stayed in February 2024
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Reviewed: 12 February 2024
Mallorie
United States23 reviews1 helpful vote9.0“Definitely, very, very comfortable, clean and very reasonably priced? YES, ABSOLUTELY!”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 3 nights
Very skimpy size shampoo/conditioner/lotion items. Tiny. As in one use size and only one set in the room. (I'm sure they would have provided more upon request - we brought our own). The only thing I really didn't like was the sink in our bathroom. The drain was sluggish and the plug thing didn't budge. It wasn't a huge issue and we did report that on our way out. I also didn't like how the faucet was set back so far on the sink - you know, when you wash your face, you lean over with cupped hands to get water to splash on your face? The faucet location was such that if you're short ( I'm only 5'4"), it was difficult to reach the water. And water would then splash over the back of the sink. Small world issues though - we did not report that as it's a cosmetic thing.
The signs outside said "Now Open", maybe new in 2021? or recently refurbished? Anyway - my sister and I were in town for three nights for a family visit. From the first interaction checking in to checking out, service was first rate and friendly. The lobby and small dining area was spotless, comfy and well lit. The breakfast consisted of waffles, eggs, bacon one day, sausage another, rolls, muffins, cereals, yogurt, juices, coffee and hot tea. Our room was very spacious, better lit than a lot of hotels, and the beds were super comfortable. I mean, reeaaally comfy and I'm a picky sleeper. The bathroom was well stocked with towels - not just the standard one set each. The water pressure for the shower was decent and the shower head was adjustable. for water output. They did have tiny shampoo/conditioner things, was glad I brought my own. We didn't turn on the tv even once so cannot comment on that. There were plenty of electrical outlets and usb outlets as well. On site I did see the workout room (did not use it). It's small but the equipment looked decent (not old or outdated). It's February and it was raining so we didn't use the outdoor pool but it looked nice. Plenty of parking - which was free! Jonesboro isn't a massive city, so this hotel location was fine. it's right off the highway but close enough to restaurants and shopping. Not walkable though.
Stayed in February 2024
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Reviewed: 5 February 2024
Jana
United States6 reviews10“Highly recommend the Comfort Inn! The property was very clean, the staff was friendly, and breakfast was wonderful!”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Everything was clean and the property description was very accurate.
Stayed in February 2024
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Reviewed: 20 January 2024
Angela
United States1 review1 helpful vote10Exceptional- • Business trip
- • Couple
- • King Room with Tub - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Nothing to complain about.
Breakfast was great! Bed/sheets were super comfy! All areas of hotel clean. Friendly staff!
Stayed in January 2024
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Reviewed: 14 January 2024
Farrah
United States8 reviews8.0“The whole stay was good . My first night me and my cousin was talking a laughing and the next door people called saying”- • Leisure trip
- • Solo traveller
- • King Room with Tub - Accessible/Non Smoking
- • Stayed 3 nights
- • Submitted via mobile
VERY THIN WALLS
The property was great.
Stayed in January 2024
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Reviewed: 4 January 2024
Jovita
United States5 reviews1 helpful vote9.0“Other than room not ready (clean)when I arrived, overall it was pleasant.”- • Solo traveller
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
Not any
Friendly staff, clean
Stayed in January 2024
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Reviewed: 1 January 2024
Douglas
United States31 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The breakfast was very good! There was plenty of items to choose from.
Stayed in December 2023
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Reviewed: 1 January 2024
Joellen
United States5 reviews10“Very comfortable!!!”- • Leisure trip
- • Group
- • Standard King Room - Non Smoking
- • Stayed 1 night
n/a
The hotel is always clean have stayed here several times.
Stayed in December 2023
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Reviewed: 27 December 2023
Onie
United States12 reviews10“Great stay with a little hiccup”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 1 night
Unfortunately, I was charged twice by 2 different cards for the same night, I need one returned to my card asap
The location was excellent easy to find and easy to get around in the city
Stayed in December 2023
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Reviewed: 27 December 2023
Onie
United States12 reviews10“It was a very good stay and the friendliness of the staff was good.”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 2 nights
The visit was too short
The breakfast was delicious, it's always important to have breakfast at the hotel when traveling. It was good to sit and eat breakfast and watch the news and talk with family.
Stayed in December 2023
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Reviewed: 2 November 2023
Shirley
United States9 reviews10“Very relaxing and safe”- • Solo traveller
- • King Room with Roll-In Shower - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted via mobile
I liked everything
Cleanliness
Stayed in November 2023
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Reviewed: 26 October 2023
Mark
United States6 reviews8.0Very good- • Business trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was mediocre...
Not overly crowded.
Stayed in October 2023
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Reviewed: 23 October 2023
Shelay
United States1 review1 helpful vote10“Front staff was amazing”- • Leisure trip
- • Solo traveller
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Good
Stayed in October 2023
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Reviewed: 23 October 2023
Campbell
United States1 review10Exceptional- • Leisure trip
- • Group
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 2 nights
nothing
Very nice staff.
Stayed in October 2023
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Reviewed: 20 October 2023
Jovita
United States5 reviews1 helpful vote8.0“I had safety concerns about coming and going.”- • Couple
- • King Room with Tub - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Surrounded businesses
Clean and staff friendly
Stayed in October 2023
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Reviewed: 18 October 2023
Chella
United States7 reviews9.0“It was a very comfortable, clean, and modern hotel. The staff was great.”- • Leisure trip
- • People with friends
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Run down/abandoned maybe motel in front of it (location)
Staff
Stayed in October 2023
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Reviewed: 16 October 2023
Lisa
United States4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard King Room - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
It was all great!
Easy access from the interstate. The bed was very comfortable . The room and lobby was very clean. Good hot breakfast with a variety of items.
Stayed in October 2023
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Reviewed: 15 October 2023
Rena
United States23 reviews2 helpful votes10“Would stay again”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Clogged sink
New, clean, staff
Stayed in October 2023
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Reviewed: 5 October 2023
Gary
United States5 reviews10“Everything as advertised.”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
None
Fresh Towels every day. Which other hotels don’t provide. Good breakfast.
Stayed in October 2023
