1500 Market Blvd, Roswell, 30076, United States
#4 of 7 hotels in Roswell
Guests' ChoiceBased on 623 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
8.4
Facilities
7.4
Staff
8.1
Value for money
7.7
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 March 2024
Kenyetta
United StatesVery good breakfast, just wish they had grits, but other that fabulous service and enjoyed the stay.
Stayed in February 2024
Reviewed: 8 January 2024
Fatma
Turkeythe receptionist was extremely rude. His movements and speech were very disturbing
Stayed in January 2024
Reviewed: 8 January 2024
Monique
CanadaThe hot water & the water pressure in the shower was AWESOME!!! Showering was terrific.
Stayed in December 2023
Reviewed: 15 December 2023
John
United StatesNothing not to like
Very clean Courtesy of all the staff
Stayed in December 2023
Reviewed: 1 December 2023
Theodore
United StatesRoom had bad odor from old carpet
Stayed in November 2023
Reviewed: 9 November 2023
Charlie
United StatesOur room had bed bugs. We didn't notice the bites until we got home. I contacted the hotel and the manager hung up on me after saying that we should have said something during the stay ( we were there one night and left in the morning). I tried calling back several times but no one would answer. Through booking.com I requested confirmation that the room had been inspected and was free of bed bugs. If the manager responds to this very reasonable request, I will remove this negative review.
Stayed in November 2023
Reviewed: 6 November 2023
Richard
United StatesSee above.
There were unknown shoes and socks on the balcony and the room. smelled of mold.
Stayed in November 2023
Reviewed: 3 November 2023
Hatcher
United StatesNo complaints
Kind staff. Clean facility. Great size king room. Excellent stay. Delicious Breakfast. We will always stay here , in Rosswell
Stayed in November 2023
Reviewed: 2 November 2023
Julian
United StatesOnly one person working the desk and he was not there when I was ready to check in. It was a good 15 minute wait before he came back.
Great breakfast and a very clean room
Stayed in October 2023
Reviewed: 29 October 2023
Vantisa
United StatesThe staff was very rude
Stayed in September 2023
Reviewed: 17 September 2023
Nikita
United StatesGood continental breakfast. Good location.
Stayed in September 2023
Reviewed: 7 September 2023
Nancy
United StatesLocation
Stayed in September 2023
Reviewed: 30 August 2023
Kiyana
United StatesThe pool was dirty and that was the main reason I booked the hotel. The rooms need a deep clean and the bathrooms remodeled. Smelled damp.
The beds were comfortable. There was a fridge and microwave in the room. The breakfast options were not bad and the coffee was GREAT.
Stayed in August 2023
Reviewed: 17 August 2023
C
United StatesVery humid and musty. Old furniture and ceilings looked old as well.
Amazing staff and kind and considerate
Stayed in August 2023
Reviewed: 5 August 2023
Jane
United StatesRoom was ok, sofa bed dirty. Hallways to room were very dirty, walls and carpet. It was embarrassing when my family came.
Didn’t eat breakfast.
Stayed in July 2023
Reviewed: 1 August 2023
Donna
United StatesMy room was disgusting. The beds were clean and the shower but the rest was not and the smell was awful.
Lobby are was clean. That’s were it stopped tho
Stayed in July 2023
Reviewed: 31 July 2023
Kendle
United StatesI did not like the lightening in the bathroom over the sink. I wish it was a bit brighter, more vibrant. The lights were pretty dimmed. I like the lights in the actual room. They were definitely brighter and better.
I liked that bed was big and comfy. I asked the staff for more towels and they gave me way more than I expected to get. The hotel was in a great location. It was quiet and I felt completely safe and sound.
Stayed in July 2023
Reviewed: 26 July 2023
Frank
United StatesThe room smells bad, and the closet smells very moldy.
Stayed in July 2023
Reviewed: 18 July 2023
Esperanza
United StatesThis hotel is a nightmare,it looks nice on the outside but the inside is horrible. It stinks like cigarettes,the lights in the hallway blink like if it was a scary movie. AC was not working so room was sticky from the humidity and bed was super uncomfortable. The carpet in the room and hallways were ripped off and stained and smelled bad.The toilet had to be flushed 3 times in able for urine to go away and the toilet paper holder was rusty and bathroom door was very old and peeling around it. The patio screen and the patio lock on the door was broken. There were stains everywhere like paint or nail polish.The receptionist was very rude and unprofessional,he yelled at me and at my husband just for reporting someone that was smoking in the property and when asked about the manager,he got very defensive and called me a liar.
We liked NOTHING in this hotel ,everything was horrible, the receptionist & the room.
Stayed in July 2023
Reviewed: 17 July 2023
Danielle
United Statesthe room was so rundown and disgusting. stains all over the couch, the walls and rug. broken tile and ripped up carpet .
the pool
Stayed in July 2023
Reviewed: 15 July 2023
B
United StatesOverpriced for the facilities and cleanliness. Shower ceiling leaking. Not enough towels. Toilet horrible and backed up first time used. Carpet smelled. Blankets had hair and spots. AC was super loud. All Doors hard to open.
Staff was nice. Check in and check out but waited about 5-10 minutes to check out due to front desk person possibly getting breakfast ready.
Stayed in July 2023
Reviewed: 23 June 2023
Annemarie
United StatesPool was not open because of permitting issue….bummer for my kids; front desk gentleman very abrasive
Breakfast
Stayed in May 2023
Reviewed: 22 June 2023
Adelina
United StatesCleaner room
Location
Stayed in June 2023
Reviewed: 19 June 2023
Katrina
United Statespeople was having sex in the staircase and my daughter saw it and it scared her. The owner was rude and made a racial comment to us and we left and we will never be back
it was clean
Stayed in May 2023
Reviewed: 17 June 2023
Shantorryia
United StatesHotel lobby was very clean and presentable. Once you leave the lobby to walk to get to your room it's like you're in a different hotel. Hallways were filthy carpet looked and smelled dirty. Weed smell was very noticeable. The elevator was really dirty hotel room carpet was really nasty nothing was wiped down the sheets had little stains on them. The beds were comfy but that was all the good. The patio door had all types of hand prints and dirt marks up and down it. Bathroom had hair all in the tub on the floor ceiling was growing mold and the side of the tub was leaking water so it was also growing mold. We had to keep towels down so the water couldn't run everywhere. This is a 1 star hotel if you're traveling with family or need a clean nice place to enjoy this is not it. This is one if the nastiest hotels we've stayed in, in a while spend your money elsewhere.
Stayed in May 2023
Venice, Italy
Cowra, Australia
Corrientes, Argentina
Saint Malo, France
Taiping, Malaysia
Lerné, France
Pompei, Italy
Pantai Cenang, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content