3555 FM 1960 West, Houston, TX 77068, United States
#201 of 434 hotels in Houston
Guests' ChoiceBased on 191 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.1
Facilities
7.9
Staff
8.6
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 5 April 2024
Rose
United StatesIs been renovated at the moment
Location
Stayed in March 2024
Reviewed: 4 March 2024
Nicole
United StatesLocation
The hotel was clean and well kept
Stayed in March 2024
Reviewed: 28 December 2023
João
PanamaFor the breakfast, everything was made of disposable plastic: cups, plates, cutlery, etc… I really got impressed as I was not expecting it to happen in a hotel of this kind.
The staff in the breakfast area were kind.
Stayed in November 2023
Reviewed: 3 October 2023
Rana
United StatesBreakfast wasn’t a proper breakfast. They need add some more stuff in breakfast
It was nice and clean.
Stayed in October 2023
Reviewed: 23 August 2023
Randy
United StatesThe continental breakfast was okay but not many choices for hot beverages. It’s either coffee or regular tea. It would have been nice having choices for herbal teas and sweeteners other than white sugar.
The room was very spacious, easy access to the highway and many places to eat within walking distance. It felt safe too. The staff were all friendly and free parking.
Stayed in June 2023
Reviewed: 15 August 2023
Cedric
United StatesNothing
Didn’t wake up in time for breakfast
Stayed in August 2023
Reviewed: 26 June 2023
Preston
United Statesthe bed was way to hard form my taste
the room was a superb value,. the location was adequate.
Stayed in June 2023
Reviewed: 5 May 2023
Jackie
United StatesThe carpet had lots of stains . It could have been cleaner . Maybe get a shampoo job in . Overall everything was great . The room was a lil noisy because there were young men / basketball players cutting up , clowning around, and cursing. Overall everything was Great !
Everything else that I didn’t mention. The front desk had excellent customer service ! Staff was very friendly
Stayed in April 2023
Reviewed: 27 April 2023
Sosha
United StatesThe drive into the hotel almost tore my car up from the deep huge potholes in the street. It was very hard to dodge them because they were directly in the middle of the turn into the parking lot.
Staff was excellent!!!!!
Stayed in April 2023
Reviewed: 27 January 2023
Elizabeth
United StatesNice and comfortable spot close to our family holiday celebrations. Quiet room, comfy bed, and helpful staff.
Stayed in December 2022
Reviewed: 8 January 2023
Barbie
United StatesThe breakfast doesn't look good I never eat it just grab a muffin and some fruit if I wake up early enough and I thought it was strange that I got a handicap room this time but it was fine
The staff was very nice per usual this is right around the corner from my house and my fiance and I like to come every once in a while for a "getaway" in the hottub room! The rooms are always clean
Stayed in January 2023
Reviewed: 28 December 2022
Elisabeth
United StatesHole in window curtain, spots on carpet, very little hot water in shower.
Easy parking, exceptional staff.
Stayed in December 2022
Reviewed: 21 December 2022
Abigail
United StatesOne of the drawers for the clothes was broken.
Very centrally located, clean and quiet.
Stayed in November 2022
Reviewed: 12 December 2022
Michael
United StatesThe bathtub had a constant drip. There was something on the wall by the television.
The staff was friendly and pleasant. The check-in and check-out was fast and easy.
Stayed in December 2022
Reviewed: 8 November 2022
Kenneth
United Statesroad work all around the property
easy in and out
Stayed in November 2022
Reviewed: 3 October 2022
Rose
United StatesThe room was clean and inviting. Check in was easy. Great location.
Stayed in October 2022
Reviewed: 25 September 2022
Rukhsana
PakistanCleaning staff was rude
Everything else
Stayed in August 2022
Reviewed: 7 August 2022
Okoro
United StatesFirst time -paying refundable deposit for possible damage in over 45 years.Never heard nor ever been asked to.
Ok. Customer service
Stayed in July 2022
Reviewed: 4 July 2022
Claudia
United Statessketchy part of town but was close to where I needed to be
room was clean bed was comfortable
Stayed in June 2022
Reviewed: 30 June 2022
Courtney
United StatesElevator a broke tile right in the door way and my mom already uses a cane so it was harder on her.
It was clean, 4 pillows, pool was nice, lobby was clean.
Stayed in June 2022
Reviewed: 30 May 2022
Gabrielle
United StatesThe microwave in the room did not work but once we called the front desk, staff was sent to replace the unworking microwave with another one.
The room I rented was as pictured online. It was a good size and tidy. I felt it was a reasonable value for the price paid. The staff at the front desk was very friendly and accomodating.
Stayed in May 2022
Reviewed: 28 May 2022
Theotis
United StatesNot a lot of parking up front 🤷🏽♂️
Customer service was great, the room was clean, the bed was comfortable and it was not far from all of the places I wanted to visit. 😁
Stayed in May 2022
Reviewed: 22 May 2022
Diana
United Stateslocation
Stayed in April 2022
Reviewed: 8 May 2022
Joyce
United StatesThe Area
staff
Stayed in May 2022
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