22025 Katy Freeway, Katy, TX 77450, United States
#33 of 37 hotels in Katy
Guests' ChoiceBased on 185 hotel reviews
6.9Cleanliness
7.3
Comfort
7.6
Location
8.3
Facilities
7.0
Staff
7.8
Value for money
7.5
Free WiFi
7.5
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End of dialog contentReviewed: 4 March 2024
Casey
United StatesThe breakfast was very good ! It was clean !
Stayed in March 2024
Reviewed: 27 February 2024
Cedrica
United StatesNothing at all it was a ok stay
The indoor pool
Stayed in February 2024
Reviewed: 26 December 2023
Veronica
United StatesYou can tell it’s old. We had towels that had stains and the shower curtain was torn. Old bed sheets. The breakfast was not good. The juice machine was out. The lady that cleaned looked annoyed every time she passed by and just stared at my husband and kids.
It was quiet the first two nights we stayed.
Stayed in December 2023
Reviewed: 19 November 2023
Peyton
United StatesI didn’t like that it wasn’t very clean.
The staff was very attentive. The breakfast was great!!
Stayed in November 2023
Reviewed: 13 November 2023
Angela
United StatesLiked hardwood floors in lieu of carpet..this reduces allergies.
Stayed in November 2023
Reviewed: 21 October 2023
Patrick
NigeriaBreakfast was monotonous
The room was just renovated and it was sparkling clean
Stayed in October 2023
Reviewed: 30 July 2023
James
United StatesKeep breakfast warmer and check on water in shower. Since there was another business next door, parking was a little confusing.
The location was okay once I figured it out. The sink water was hot. The shower water was lukewarm. Couldn’t figure that out. The breakfast looked appealing but was cold. Bacon, eggs and potatoes were cold! I loved the blackout curtains!!!!
Stayed in July 2023
Reviewed: 4 July 2023
Tomtom4god
United StatesSome basic appliances issues.
Simple breakfast with a wonderful staff to assist.
Stayed in July 2023
Reviewed: 27 June 2023
Terry
United StatesLocation was great but not Attention could be paid to keeping the food hot and stocked.
Stayed in May 2023
Reviewed: 2 June 2023
Cynthia
United StatesNo fresh fruit with free breakfast which was very good. Very friendly front desk clerks. Outdoor by entrance could use a park bench.
Was very comfortable beds but remodeling going in on main floor. Pool clean and enough to do exercise in it😊Just need a jacuzzi.
Stayed in June 2023
Reviewed: 9 May 2023
Roeszler
United StatesCarpeting taped over in small section of hallway by our room. Looked like may have had water damage but was loose enough to be tripping hazard if not careful. Otherwise we had a good stay there.
Excellent continental breakfast. Beds very comfortable.
Stayed in April 2023
Reviewed: 1 April 2023
Carla
United StatesUpon check in the clerk Required we pay a $100 deposit in addition to our room . She had a credit card that we gave for payment, why an additional deposit? If anything was charged to room, the credit card could be charged. Besides there was not a bar or restaurant in the hotel!!!! What could possibly be charged to room? Upon checkout, the clerk went to check our rooms before she gave our deposits back!! We are senior citizens & have traveled all over this country & have Never had that happen!
Breakfast was fine. Lots of choices.
Stayed in March 2023
Reviewed: 20 March 2023
Susana
United StatesBreakfast good location was good stores were very close by
Stayed in March 2023
Reviewed: 2 March 2023
Michael
Canadaroom keys had to be changed and did not work when needed. I stayed for 28 days, needed 9 changes of keys. They were doing construction, noise and not advising this was going to happen. Last day, no hot water, when I asked response was basically too bad. Had room moved, but had to ask when, not advised nor looked after. Very poor customer service. Staying for a month and no visitors allowed! Hello!
When they had hot coffee, bacon and cooked potatoes. Ladies cleaning room did good work. Close to outside facilities such as restaurants and stores. Lady who is manager of cleaning staff is excellent and cares about everything.
Stayed in February 2023
Reviewed: 2 March 2023
Aguilar
United StatesThe furniture some of them was old
The quiet
Stayed in March 2023
Reviewed: 12 January 2023
Robert
CanadaPool was unnavailable, inside but not heated
Nice hotel, well situated (walking distance to restaurants), good breakfast
Stayed in December 2022
Reviewed: 11 January 2023
David
United StatesDidn’t appreciate the $100 “security deposit”
Well lit parking lot. Easy access to I-10.
Stayed in January 2023
Reviewed: 4 January 2023
Katherine
United Statesdidn’t need a room for handicap shower was a bit worn and chair took up room. a few plugins didn’t work. one light was not working lots of noise outside because of location near front door.
nice location close to I 10 freeway fridge was great and microwave worked extremely well.
Stayed in January 2023
Reviewed: 2 January 2023
Gabriela
United Statesit had a smell
it’s cute and spacious
Stayed in January 2023
Reviewed: 16 October 2022
Mitchell
United StatesThe room had broken tiles in the shower. The bathroom door was really hard to close. There was stains on the chair in the room. They put a 100.00 hold on our card for any damages that might happen. I have never had that happen before.
Stayed in October 2022
Reviewed: 29 August 2022
Linda
United StatesThe elevator only held 2 people and want clean, the hotel needs a refresh; the woodwork is banged up and overall the place feels tired. On the 2nd floor there was a large trash bin and plunger sitting on a ledge in the hallway.
The beds were comfortable, the room was the right temperature, everything we used, ie refrigerator, worked.
Stayed in August 2022
Reviewed: 7 July 2022
Claudia
United StatesThe a/c in the dinning area was off. That made us feel uncomfortable because it was too hot.
I liked the location.
Stayed in July 2022
Reviewed: 30 June 2022
Joyce
United Statesa/c was not on so room was hot when we arrived. elevator went out and no sign posted on the 2nd floor. while waiting for it, housekeeping informed us. sign was only on first floor
location and price. comfortable beds
Stayed in June 2022
Reviewed: 23 May 2022
Katrina
United StatesI booked that hotel specifically for the pool/spa. pool not heated spa was like warm. maintenance on the pool sign up but there were still people in it? that should have been noted on the website prior to booking. breakfast was the usual but a lot of the food wasn’t kept stocked.
lady at the counter was friendly and informative. good first impression of the hotel.
Stayed in May 2022
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