22025 Katy Freeway, Katy, TX 77450, United States
#33 of 37 hotels in Katy
Guests' ChoiceBased on 180 hotel reviews
6.9Cleanliness
7.4
Comfort
7.6
Location
8.3
Facilities
7.1
Staff
7.8
Value for money
7.5
Free WiFi
7.5
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End of dialog contentReviewed: 24 May 2022
Francis
United StatesFirst, the hotel seems to be old; it has like a moldy smell. second, the hallway tile seems to be broken and it’s covered with black plastic. third, they didn’t do room cleaning in three days; we had to take out the garbage; make our bed; request fresh towels, etc. ….the bed was very uncomfortable and the AC didn’t work properly (it felt very humid)!
Just the location
Stayed in May 2022
Reviewed: 9 May 2022
Melany
United StatesFront desk staff needs to be trained before alone at the front desk.
I din't use
Stayed in May 2022
Reviewed: 6 February 2022
Kaylee
United StatesThere was roaches in the fridge and the blanket on the bed was all moldy.
Stayed in February 2022
Reviewed: 21 October 2021
Lagenia
United StatesWhen I went to touch the fridge a roach came out! The white cover had knots in the cotton what looked like mold.
The staff was nice. They changed my room right away.
Stayed in October 2021
Reviewed: 8 October 2021
David
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 4 September 2021
Veronica
United StatesNothing
Pleasant helpful staff during hurricane evacuation period
Stayed in August 2021
Reviewed: 1 September 2021
Nicole
United StatesThis place had bugs, I was bitten and the toilets kept stopping up and overflowed.
Stayed in August 2021
Reviewed: 11 July 2021
Brenda
United StatesFacilities are older. Needs updating. Most disappointing was the roach that crawled out of my napkins at breakfast
Stayed in July 2021
Reviewed: 11 July 2021
Angela
United StatesSmelled like mold, could see the mold around ac unit and in bathroom! Will never stay here again! This would be a severely allergic s person’s nightmare! The carpet even felt wet!!!
Location was ok.
Stayed in July 2021
Reviewed: 15 June 2021
R
United StatesThe kids next door practice rope spinning in the hallway and not moving when we passed by. Knocking on our door at 2am as well.
Breakfast was great Sunday, Monday was good as well. Kids loved the pool, our ac went put at home so it was a blessing.
Stayed in June 2021
Reviewed: 9 June 2021
Wilbert
United StatesThe lobby was filthy. It's earJune and there were Christmas wreaths up - that was not a big deal Though. It was just not clean.
It was located just off interstate
Stayed in May 2021
Reviewed: 22 August 2023
Anonymous
United Statesfront desk clerk and housekeeping
terrible service
Stayed in August 2023
Reviewed: 1 August 2021
Anonymous
United StatesNothing
Great location. The staff was very friendly.
Stayed in August 2021
Reviewed: 16 April 2024
Nathan
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 April 2024
Ana
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 28 November 2023
Tuan
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 11 November 2023
Ana
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 20 October 2023
Ramirez
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 10 August 2023
Taisung
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 30 July 2023
Conboy
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 20 June 2023
Julie
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 17 June 2023
Randall
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 15 June 2023
Jeremy
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 14 June 2023
Melissa
United StatesThere are no comments available for this review
Stayed in June 2023
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