5875 Carmenica Drive, Cicero, NY 13039, United States
#3 of 3 hotels in Cicero
Guests' ChoiceBased on 231 hotel reviews
6.3Cleanliness
6.8
Comfort
7.1
Location
7.9
Facilities
6.6
Staff
7.8
Value for money
6.6
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End of dialog contentReviewed: 26 May 2024
Martin
Canadaroom was too far from elevator i asked fro but did not get handicapped room
location
Stayed in May 2024
Reviewed: 9 May 2024
Kim
United StatesDried blood stains on bedding and old stained couch in a newly renovated room. Floor was dirty. Tiny indoor pool.
Newly renovated, comfortable bed, free breakfast, good location and quiet.
Stayed in May 2024
Reviewed: 27 April 2024
Theresa
United StatesTV didn’t work, hallways dirty, pool & exercise room not monitored & children left unsupervised
Staff were friendly
Stayed in April 2024
Reviewed: 15 April 2024
Crandah
United StatesI ask front desk for a 1:00am wake up call and nobody called. Almost missed my bus to nyc. When I informed the front desk, they said nothing. Also, no coffee.
Stayed in March 2024
Reviewed: 8 April 2024
Ashley
United StatesNo bedding in the room for the sofa bed, the sofa bed mattress was all springs, shower head was held up with a hair tie
The room was large & the front desk was very helpful
Stayed in April 2024
Reviewed: 25 March 2024
Irwin
United StatesNo heat in our room luckily it stayed at 67 degrees
Stayed in March 2024
Reviewed: 7 March 2024
Laurie
United StatesWas great wasn’t nothing I didn’t like .
I was here for a concert booked this room because it had a pool. But I didn’t make it there my key didn’t let me in
Stayed in March 2024
Reviewed: 3 February 2024
Robert
CanadaLocation
Stayed in January 2024
Reviewed: 26 January 2024
Kevin
United StatesPool was dirty and there was sand on the bottom
Breakfast was good
Stayed in December 2023
Reviewed: 31 December 2023
Colleen
United StatesNot sure why we had a handicap room and no cleaning services after 3 days as it stated. We did receive extra towels upon request Would have preferred option for coffee in our room but without filters it wasn’t an option.
Breakfast was good. Employees were excellent
Stayed in December 2023
Reviewed: 8 November 2023
Scott
United Statesthe shower was not all that clean. there were minimum or no snacks drinks available for purchase. the breakfast selection was limited and the coffee was exceptionally weak.
it was adequate
Stayed in November 2023
Reviewed: 18 September 2023
Sherri
United StatesShort staffed. Note in the bathroom has directions of need more of anything call front desk but when you called front desk you basically had to come down to get them. Pool area never any towels. I had 4 total staying and when we got there they only had 2 towels in the bathroom. Over all it was ok.
Breakfast was good.
Stayed in September 2023
Reviewed: 16 August 2023
Caroll-ann
CanadaPool was without towels, patrons brought in food and drinks.
The room was clean and nice. Breakfast was enjoyable
Stayed in August 2023
Reviewed: 14 August 2023
Agnes
United StatesTerrible breakfast offerings. Day old breads. Took a while for everything to come out after 7; when you travel you want it to be ready and warm on time
Stayed in August 2023
Reviewed: 30 July 2023
Crichton
CanadaThe cleanliness, Small pool with unclear water in it and the bed was not very firm or comfortable.
As I got to the 3rd floor and walked out the elevator, All I saw were bed sheets in the hallway next to every hotel room door just about.
Stayed in July 2023
Reviewed: 5 July 2023
Jessica
United StatesInternet service was not available
Stayed in June 2023
Reviewed: 15 April 2023
Jeanne
United StatesThe room looked very worn. It was clean but tired looking. Couch should have been trashed
Breakfast was fine, as expected
Stayed in April 2023
Reviewed: 10 April 2023
Kristen
United StatesPool was kinda small and no hot tub
Breakfast and the room
Stayed in April 2023
Reviewed: 8 April 2023
Lynda
United StatesSee above
Hotel literally in middle of empty deserted space … glad got there in daylight. Upon arrival two employees outside front entrance and using profanity… too much for me and I’m not a prude but started to wonder if I should continue with check-in. Front desk was nice and simple… mentioned the above. Had to use restroom On first floor and walked by closed pool and the choline smell was choking. Room was nice size but everything was dated. Okay clean but no Kleenex or extra toilet paper or don’t disturb sign. Wifi iffy but frig worked and beds were comfortable. Room very cold upon entering and had difficult time adjusting to comfort level … went from cold to very warm during night. Told upon check out that they don’t provide don’t disturb signs … you have to know to alert front desk so housekeeping doesn’t disturb … what? All in all … one night and we slept but would really be one of my last choices. And free breakfast was yuck … rotten bananas and small coffee cups with no lids.
Stayed in April 2023
Reviewed: 29 March 2023
Danay
United StatesI did not like that all my expectations was wrong everything was dirty and cafeteria very poor I was expecting at least a restaurant. I paid $189 for one nightmare
I like that had breakfast included but it was really bad, eggs so watery no good it all very disappointed I like that had a pool but not clean
Stayed in March 2023
Reviewed: 17 March 2023
Linda
United StatesLight between bed did not work. It needed dusting in boxes. There was a used bar of soap in tub top shelf.
Did not have breakfast.
Stayed in March 2023
Reviewed: 12 March 2023
Tricia
United StatesCobwebs in corners of room Mold on shelves in shower. Room was freezing when we arrived
Friendly staff Hot breakfast
Stayed in March 2023
Reviewed: 9 March 2023
Kaleigh
United StatesThe pool was not heated and there was no jacuzzi for adults. I also had trouble with the bolt locking on the inside the first night and the power had gone out and shut off the room key the second night.
It was a convenient location, and the pool for the kids was a perk.
Stayed in March 2023
Reviewed: 26 February 2023
Virginia
United StatesThe pool area and pool could be warmer, breakfast could of been better
It was quiet
Stayed in February 2023
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