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Reviews of Comfort Suites Downtown Sacramento 3 stars

226 Jibboom Street, Downtown Sacramento, Sacramento, CA 95811, United States

#26 of 83 hotels in Sacramento

Guests' Choice

Review score

Based on 358 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    7.2

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 18 May 2024

    8.0
    Comfortable stay, friendly staff!
    • Leisure trip
    • Group
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The only issue we had was that the tub seemed to drain a little slowly, but it wasn't enough to cause any inconvenience.

    I stayed here overnight for a concert at the Golden 1 Center and I was pleasantly surprised. The room we had was very comfortable with two beds as well as a separate living room with a pull out sofa, microwave, and refrigerator. We were only two people so we didn't try the pull out, but the beds were just right and had plenty of pillows. It was quiet at night. Front desk staff was very friendly! The room seemed well cleaned and had enough towels, soap, etc. Parking area felt secure with a gate accessed with the room key. Breakfast in the morning had some good variety - waffles, eggs, sausage, along with yogurts, bagels, fruit, cereal, etc. The lemon water in the lobby is a nice touch! I plan to stay here again whenever I come back for more events.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Summary of Stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Add more hot breakfast and alternate each day

    Location and cleanliness

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    all good except some noise at night from outside
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy location. We woke up several times at night because it's not well insulated from outside noise and the gas station right in front has a lot of activity going one at night

    Room and staff were great. Breakfast is pretty decent .

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Homeless population hanging around, bed could be softer.

    Clean spacious rooms, continental breakfast was great, staff was amazing!

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Comfortable but too noisy and parking was difficult.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool & Spa out of order. We wouldn't have booked knowing this. Parking was horrible. Area noisy!! Snack Bar had hardly anything in it.

    Breakfast was very good. Very comfortable bed and clean room.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All plates, cups, cutlery, etc is one-way disposable and some of them even packed in an extra plastic. This is so unnecessary! There are a few home less people on the streets next to the hotel.

    Spacious, clean room, friendly and helpful staff, shops and restaurants close by, only a 25 min walk to old sacramento, parking with a gate. Good breakfast.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    9.0
    Love the employees very friendly and helpful
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Partial Divider - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean and very good employee

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Would definitely stay again
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bacon was not an option with the continental breakfast 😞, the conditioner was empty (forgot to let them know. Also, there is usually a body wash, but they didn't offer one 🤷🏾‍♀️

    Staff was nice and location was 10 minutes away from where I went to take my Notary exam. The guy that checked me in was friendly and a wealth of information. Guests were also friendly.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Overall good experience and will consider in the future
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The neighborhood a little bit sketchy.

    The staff and manager was exceptional. Although I was bit skeptical about the neighborhood, the manager eased my concerns and was very gracious because I was traveling with my elderly parent. Many thanks for your service.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    8.0
    Slightly better than expected.
    • Business trip
    • Solo traveller
    • King Suite with Sofa Bed and Partial Divider - Non-Smoking
    • Stayed 2 nights

    Good stay. Nice staff. Only drawback is the area.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    8.0
    Good night’s rest
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The area but we didn’t have any problems.

    Kevin, the manager was very welcoming, empathetic and helpful for a very difficult time for my stay.

    Stayed in February 2024

  • Reviewed: 17 January 2024

    7.0
    I would stay again
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have more variety...bananas,

    Had neccesities

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    that area of Sac has declined too much due to homelessness on the walking trails

    Staff and food were great

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Lovely stay, would book again!
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I enjoyed the roominess, coziness, and cleanliness of my King Suite. I loved that I had a sofa. The rate to book was great! And the deposit wasn’t excessive like other hotels. I appreciate the front desk staff for accommodating my needs. I appreciate that I had plenty of towels in the bathroom. I liked that the stairs were easily accessible from the location of my room. It was nice to have the complimentary water with cups centrally located for all hotel guests. And I definitely appreciated the complimentary breakfast. And lastly, it was great to have parking accessible with my key card.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV channels sucked, u need a better system .

    Clean room

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Night manager was helpful
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV didn't work

    Convince and comfort

    Stayed in December 2023

  • Reviewed: 12 September 2023

    8.0
    Clean hotel with spacious rooms and security.
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights

    This downtown area is not the best area in Sacramento with many homeless millng around, lying on the sidewalk or just hanging around outside.

    The room was very spacious and clean. The AC worked really well. The bathroom was a nice size, too, with shampoo and conditioner strapped to the wall, as well as bar soaps and lotion. The Fitness Center has an elliptical, a bike, free weights and a treadmill. There is also a small business center and laundry room. I was impressed with the cleanliness and hygiene taken with the Breakfast selection. The coffee cups were indiividuallly sealed, the fruits were wrapped individually. There is a nice selection of cold cereals, fresh juices, breads and muffins. Also a waffle iron. While we were there, the housekeepers deep cleaned the carpets in the corridor. Checking in and checking out was quick and efficient. There is also a gate to the guest parking which provides much needed security in this area. This hotel is also convenient to many good eateries and activities.

    Stayed in September 2023

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, breakfast was good. Close to the city. For swimming i would recommend going to the river down the road, that was very nice.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a bit of a mildew smell in the elevator.

    The location of the hotel was great! Not too far from downtown.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shampoo dispenser not working

    Very good selection

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Just needed a place to stay for the night
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Partial Divider - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Homeless was everywhere. The couch had some stains on it. The front desk attendant was a little blunt. Didn't look like he wanted to be there. Can hear out in the hallway. Cable was spotty.

    Was there for a Rave at the Railyards. It was close by. Parking area was gated.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location

    Room was clean.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Convenient and comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sadly the location is a bit shady. We felt ok watching around outside during the day but I wouldn’t walk around at night.

    The staff was fabulous. The room was clean and spacious. Nena’s Mexican restaurant is a block away. Gas and convenience store is right next door. It’s right on the 5.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    9.0
    Worth the money for sure, would stay again!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Partial Divider - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Parking was a bit tight. The hot tub was outta commission, and the weather was too cool, unseasonably, for us to use the pool.

    The staff were phenomenally kind. Bathtub was clean and very helpful.

    Stayed in June 2023

Showing 1 – 25

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