Next to Hartville Kitchen

Stayed in April 2024

Nothing.

Friendly staff, excellent breakfast!

Stayed in April 2024

Breakfast was ok. Eggs tasted like re-constituted

Stayed in March 2024

The room doors slam a little too hard and it’s really loud. Especially at 6am when your still trying to sleep lol

Very clean! The room was nice! Staff was friendly! And it had a hot tub! :)

Stayed in March 2024

If I had to be picky, the exercise equipment could be updated. Once again, it’s not that it was bad, it could just be updated.

The property appeared clean and tidy.

Stayed in March 2024

Nothing. It was perfect. We'll come again.

The hotel staff was very friendly. The rooms were clean. The bed was comfortable. THEY HAD REAL PILLOWS!!! It was close to our family and friends so we could see them and not have to make the commute back and forth for back to back events. We live in Cleveland, so it's an hour one way, and we had a birthday party for my husband Friday night. Then, on Saturday, we had a gathering with friends for a 1 year old birthday at noon and then a 4pm dinner with family.

Stayed in March 2024

N/a

It was convenient and clean

Stayed in March 2024

I have no complaints

I can’t fathom why this is only 2 stars!!! This property was clean modern and the staff was an absolute joy!!! We had to change our arrival time due to weather and they were great! We will definitely stay here when we are in town!

Stayed in February 2024

Very clean! Hot breakfast, super nice staff, late hours for the pool

Stayed in February 2024

Everything about it and great staff

Stayed in February 2024

Staff is always friendly, rooms are always clean, love the local shopping.

Stayed in February 2024

Hot tub not working but understandable just bad timing is all

Very clean and the staff was friendly and amazing

Stayed in January 2024

Walking and smelling a strong scent of free breeze. We also listened to a sound like a broiler room by our door.

Off the beaten path, nice people

Stayed in December 2023

Controlling the room temperature was a little difficult.

The hotel was very clean. The staff was very friendly and helpful. The bed was very comfortable. The breakfast was very good. The location was very convenient to stores and restaurants.

Stayed in December 2023

Upon arriving I parked, unloaded, and was about to head in to check.in when I realized I locked my purse and keys on my drivers seat. I will have to say, parking under a light pole that was vigorously flickering did not help, making me try to rush inside to get away from the light, which was bothering my senses. I went straight inside to ask the clerk if they had a special gut they call, when this kind of thing happens. She laughed at me, and said ummmmm no. You'll have to call someone. She had 0 care in the world that I literally had no purse, credit card, car keys, with me or my situation. She only wanted to check me in and move on. I then called AAA where that consultant told me to call the sherrif, because she would hate to see me have to pay to become a member and pay for same day assistance. So I called the city's non-emergency number, and was told they couldn't help because I was out of their jurisdiction. So I called a tow company, and after 2 hours of this mess and standing in the flickering lighting I was able to finally pay $89 for someone to finally help me. I would like to honestly feel like I am an appreciated customer, and that I matter. Getting a room stay reimbursed or a CODE for a future stay seems like a very reasonable gesture. I was rushed inside the building due to the broken flickering light pole.

Stayed in November 2023

Nothing

Loved the room n how large it was n had a couch.

Stayed in November 2023

Hair dryer in room didn't work (maybe it was just me?). Other than that, not sure what could have been better.

Breakfast was good, several options to choose. Location was excellent. Loved the room set up. Staff was very pleasant!

Stayed in November 2023

Nothing!

Everything was super clean

Stayed in November 2023

I could hear lots of noises coming from the room above me, not super loud, but enough to hear while I was laying in bed and the air wasn't running.

The room was larger and nicer than expected! I got a great deal on the room. I was only there for one night, but I would be happy to spend multiple nights there. Nice living area and large bathroom.

Stayed in October 2023

The location was close to where we were having a family gathering. Also right next to Hartville Hardware and The Hartville Kitchen which are both great places to visit😃

Stayed in July 2023

I love gyms and in photos online they have a selection of dumbbells sadly they have replaced with a cable machine, limiting basic workouts. Breakfasts, just a lot of plastic cutlery and disposables every day, really sad to see the amount of waste and nothing recycled. Could do with some healthy cereals bran flakes or similar with no added sugar. Also I would like to peel my own eggs.

Loved the quiet, no noisy roads, near too shops and good size fridge and microwave in the room. Comfy bed, really lovely staff.

Stayed in July 2023

I got a total price on line when I booked. Paid more when I checked in

Breakfast was great. The staff was very friendly and did a great job making sure everything was filled.I

Stayed in July 2023

IDK.

Room was very clean and spacious with a sitting area in it. We stayed for 3 nights and each day our used towels were replaced with clean ones. Breakfast was great too with both hot and cold food. The pool is not huge but was perfect for our needs.

Stayed in June 2023

Nothing. Everything was fantastic.

Wonderful everything! Clean, confortable, and had all that we needed. Convenient location for our needs and staff were very friendly.

Stayed in June 2023